![Robert Half](https://media.trabajo.org/img/noimg.jpg)
Senior IT Support
3 months ago
**The Company**
This prominent organization in New Zealand is a driving force within the construction industry. With a proven track record of excellence, innovation, and commitment, they have consistently been at the forefront of transformative projects. Their dedication to quality, safety, and sustainability sets them apart as a leader in shaping the infrastructure landscape of the country.
**The Role**
As the Senior IT Support, you will be responsible for managing and enhancing the IT infrastructure to ensure seamless operations. You will build and maintain critical systems, troubleshoot complex issues, and provide top-notch technical support to our internal stakeholders.
**Duties**
- Manage and optimize IT infrastructure, including servers, network components, and software systems.
- Provide expert-level technical support for hardware and software issues, resolving them in a timely manner.
- Create and update documentation for IT processes, troubleshooting guides, and system configurations.
- Troubleshoot network and connectivity issues to ensure uninterrupted operations.
- Assist in software deployment, updates, and patches to maintain system integrity.
**Skills & Experience**
- Proven experience in IT support roles, preferably in a senior capacity.
- Proficiency in troubleshooting hardware and software issues in a Windows environment.
- Experience with Active Directory, Group Policy, and other system administration tools.
- Excellent communication skills, both written and verbal.
- A team player with a customer-centric approach.
- Demonstrated ability to work independently and prioritize tasks effectively.
**How to apply**
Please send your resume in **Microsoft Word** format or for further information, contact Camilla Aldrich in our Auckland office on** 09-915-6700.**
**Job Reference No: 06900-0012763253
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