Help Desk Support

Baker Tilly Staples Rodway is one of New Zealand’s largest independent accounting firms, specialising in Business and Corporate Advisory Services, Audit, Taxation and Human Resources. The success of our business is based on innovative thinking, the opportunity for professional growth, high-calibre people and access to worldwide resources through the Baker...

About UsBDO is a global network of public accounting firms with a strong presence in New Zealand.The OpportunityWe are seeking a technical support specialist to join our team in Auckland. As a key member of our IT team, you will be responsible for providing help desk support and maintaining BDO's IT systems.Your Key ResponsibilitiesProvide help desk support...

Main Responsibilities:Achieve Service Desk Key Performance Indicators by delivering high-quality IT services that meet or exceed performance metrics.Meet Service Desk Service Level Agreements when providing customer support services.Diagnose and resolve priority issues, escalating if necessary.Create and update system documentation to ensure accurate and...

**IT Help Desk Administrator** - **Permanent, Full time (40 hours per week)**: - **Monday - Friday, 8:00am/8:30am - 4:30pm/5:00pm**: - **Office is based in Otahuhu, Auckland** **Ember Korowai Takitini**: We provide innovative, person-centred solutions for people experiencing mental distress, addiction issues and people with intellectual disabilities. We...

Key ResponsibilitiesProvide exceptional customer service and support via phone, email, and in-person interactionsManage help desk requests, troubleshoot issues, and resolve problems efficientlyMaintain and improve BDO's IT infrastructure, including hardware, software, and networksCollaborate with the IT Operations Manager to develop and implement IT...

**The Company** Our client has more than 50 branches across New Zealand and offers a variety of products for building projects. With their 150 years' experience in the business, the company is continuing to expand and is now seeking a Help Desk Analyst to support local and field users. *** **The Role** In the fast-paced role, you will assist with the...

Actionstep is a leader in the development of software-as-a-service (SaaS) products for legal practice management.Job OverviewWe are seeking an experienced IT Support Engineer to support our mostly remote workforce. As the first point of contact for IT support, you will be responsible for resolving technical issues and maintaining system stability.Key...

Service Desk Engineer Job Summary:Vulcan seeks an experienced Service Desk Engineer to provide exceptional technical support to employees. This is an excellent opportunity to grow your skills, collaborate with a talented team, and contribute to the success of a forward-thinking organisation.Key Responsibilities: Respond to and resolve technical queries and...

**Level 1 Help Desk Analyst** **VetPartners are looking for an experienced Level 1 Help Desk Analyst, to join our friendly and professional team.** **Benefits** - **Hybrid role** - with option to work 2 days per week from home and 3 days at our handy Ponsonby office - **Work as part of a great team** - with a focus on collaboration - **Support a diverse IT...

**Level 1 Help Desk Analyst** **VetPartners are looking for an experienced Level 1 Help Desk Analyst, to join our friendly and professional team.** - ** Hybrid role** - with option to work 2 days per week from home and 3 days at our handy Ponsonby office - ** Work as part of a great team** - with a focus on collaboration - ** Support a diverse IT...

Job DescriptionWe are seeking three new team members on our Service Desk due to internal promotions - 2x Support Analysts and 1x Support Engineer. The role will involve representing The Instillery and communicating with our client, supporting them with their technical operations; resolving their technical issues and enabling them in their day-to-day...

Milestone IT is seeking a skilled Help Desk Engineer to join their team. In this role, you will provide technical support to our clients, troubleshooting and resolving issues related to hardware, software, and network infrastructure.Responsibilities:Respond to incoming support requests via phone, email, or ticketing system.Diagnose and resolve technical...

About Actionstep:Actionstep is a dynamic business that has developed and sells software-as-a-service (SaaS) products, focusing on delivering Legal Practice Management software to a global customer base. Our diverse team operates from multiple locations worldwide, including Auckland, the UK, US, Canada, and Australia.We are currently seeking a skilled Systems...

The Instillery Group is committed to delivering exceptional customer service and experiences.About the RoleWe are seeking a highly skilled Customer Service Technician to join our Service Desk team. As a Customer Service Technician, you will be responsible for providing technical support to clients, troubleshooting technical issues, and managing a high volume...

The Instillery Group is an award-winning company that provides multi-disciplined professional services and business consulting across infrastructure, applications, cloud, security and modern work solutions to some of New Zealand's top organisations.About the Job:We are seeking a highly motivated and experienced Technical Support Specialist to join our...

We are looking for a team of customer service / Help desk support people to join us for the next six months supporting products key to the health of New Zealanders. This role will be on a roster, with operating times from 6 am - 10 pm, seven days a week. You will work up to 40 hours a week. Please let us know your availability when you apply. This role can...

**Job Description:**We are looking for a highly skilled Service Desk Engineer to join our team at Vulcan. As a key member of our IT department, you will be responsible for providing exceptional support for internal systems.**Responsibilities Include:**Responding to IT incidents and service requests via phone and email.Prioritizing and managing service...

Specialising in O365, Windows 10 & 11 support, working in an ITIL environment - Supporting mid to large client base around NZ. Opportunity to move to L2/L3 - $60k base salary + benefits. Monday - Friday, 9:30am to 6pm. Based in Mount Eden **The Company** A key strategic IT Managed Services Provider for an Enterprise Technology firm in NZ, the role of...

Company Overview:West Recruitment Pty Ltd has teamed up with a rapidly expanding Australian boutique service provider, boasting partnerships with top-tier tech leaders and driving growth through innovation.The company is committed to delivering exceptional support services to clients across various industries, backed by a supportive leadership team that...

We are looking for a team of customer service / Help desk support people to join us for the next six months supporting products key to the health of New Zealanders. This role will be on a roster, with operating times from 6 am - 10 pm, seven days a week. You will work up to 40 hours a week. Please let us know your availability when you apply. **What will...