Duty Manager

4 months ago


Mangere, New Zealand Singh13 Investment Limited Full time

We are looking for a Duty Manager to work in our liquor store based in Auckland.

Job responsibilities are as follows:

- Oversee daily operations of the store.
- Assist with customer enquiries and requests.
- Ensure the store complies with the Sale and Supply of Alcohol Act
- Monitor efficiency of all processes and create a positive work environment for employees.
- Operate cash registers, scanners, and point-of-sale (POS) systems/terminals.
- Take payments from customers and issue sales invoices.
- Maintain record of money received and balance it against register sales record.
- Give change where required and issue sales dockets.
- Ensure the store is maintained in a manner which is customer appealing.
- Ensure that there is sufficient stock of everything required at the store including but not limited to change, carry bags, and other relevant materials at the checkout.
- Provide product specific advice or any other direction as needed to customers.
- Make customers aware of most recent deals and promotions in the store.
- Listen and respond to customer enquiries in a confident and professional manner.
- Solve customer complaint and provide recommendations to the company director/manager for business growth.
- Ensure compliance with health and safety regulations.

Role requirements:

- Relevant work experience preferred but not mandatory.
- Must have LCQ.
- Have a positive attitude.
- Ability to provide exceptional customer service experience.

Minimum 30 hours per week.

**Salary**: $29.80 per hour

Ability to commute/relocate:

- Mangere, Auckland: Reliably commute or planning to relocate before starting work (preferred)


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