Night Receptionist

**Responsibilities**:

- Greet guests in a friendly and professional manner upon arrival
- Check-in and check-out guests, ensuring all relevant information is accurately recorded
- Handle guest inquiries, requests, and complaints promptly and courteously
- Process reservations and cancellations according to hotel policies
- Maintain a clean and tidy reception area
- Monitor and respond to guest requests during the night
- Assist with security procedures and ensure the safety of guests and the property
- Perform night audit duties, including reconciling daily transactions and preparing reports
- Assist with other duties as assigned by the Front Office Manager

**Requirements**:

- Previous experience in a customer service or hospitality role preferred
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong attention to detail and organizational skills
- Ability to work night shifts from 11:00 PM to 7:00 AM, including weekends and holidays
- Knowledge of hotel operations and reservation systems is an asset
- Must be legally eligible to work in New Zealand

**Benefits**:

- Training and development opportunities
- Employee discounts on hotel stays and dining
- Friendly and supportive work environment

**Salary**: $23.50 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift
- Fixed shift
- Night shift