IT Helpdesk Support Analyst
4 days ago
We’re on the hunt for 6 new intermediate and senior IT Helpdesk Engineers
- Work flexibly and remotely, but you must live within Aucklands boundaries
- Excellent SaaS business, going places
**About the role**
Your role will be to resolve service desk tickets in a timely manner, able to identify complex and sensitive issues that need to be escalated to our management team is also part of the job. Being able to work under pressure at times to quickly resolve customer problems is expected of you.
**About you**
- The ability to quickly learn how our client operates and the technology that is used, is a must.
- Excellent computer and system skills that go with a patient nature, and superior problem-solving abilities, especially when dealing with non-technical users who may not always ask questions the right way, will be required for the role.
- You are passionate and enthusiastic about customer service because you understand how that attitude makes all the difference for our users.
**What we offer?**
Along with the freedom of flexible working, continuous development and opportunities for future growth, you’ll receive a competitive remuneration package. This is a stable role within a secure industry, with the opportunity to work with passionate and experienced people across the globe. We have great and responsive leadership, a fun, hardworking team and plenty of ongoing learning opportunities that mean you’ll continue to grow with us.
-
Helpdesk Analyst
4 weeks ago
Auckland City, New Zealand The Warehouse Group Full time**Company Description** The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders. We have recently embraced a brand-led model,...
-
Helpdesk Analyst
4 weeks ago
Auckland City, New Zealand The Warehouse Full timeCompany Description The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders. We have recently embraced a brand-led model,...
-
Helpdesk Analyst
2 weeks ago
Auckland, New Zealand The Warehouse Group Full timeJob Description As a Helpdesk Analyst you will play a critical role in facilitating our Noel Leeming services from support and advice to remote provisioning, device management, installation and remote set up in homes and workplaces.Your main responsibility will be ensuring our customers receive the right solutions and achieve the best out of their...
-
Lead Helpdesk Analyst
3 months ago
Auckland City, New Zealand Turners Group Full timeAs a Lead Helpdesk Analyst, you’ll be part of a team that’s dedicated to creating a fantastic experience across our group of companies. **What you will do**: - Providing First and Second level support to internal and external customers - Maintain excellent customer service for all support queries and adhere to all service management principles -...
-
IT Helpdesk Support Analyst
4 days ago
Auckland CBD, New Zealand Paragon Recruitment Limited Full timeWe’re on the hunt for 6 new intermediate and senior IT Helpdesk Engineers! - Work flexibly and remotely, but you must live within Aucklands boundaries - Excellent SaaS business, going places About the role Your role will be to resolve service desk tickets in a timely manner, able to identify complex and sensitive issues that need to be escalated to our...
-
IT Support Analyst
3 months ago
Wellington City, New Zealand Bell Gully Full time**INFORMATION TECHNOLOGY**: - **WELLINGTON** 15 October 2024 - Collaborative team environment - Great waterfront location - Continual learning and development opportunities Bell Gully is independently recognised as one of New Zealand’s leading commercial law firm. With a team of over 200 lawyers combining market-leading corporate, commercial, financial...
-
IT Support Analyst
7 months ago
Auckland City, New Zealand Clemenger Group Full timeAbout Us Join Omnicom Group - New Zealand's largest group of marketing services agencies and become a key player in our dynamic, fast-paced environment. We are looking for an IT Support Analyst to join our supportive team and contribute to the success of our organisation. Working across Clemenger Group agencies and reporting to the Chief Information Officer...
-
IT Helpdesk Support
5 days ago
Christchurch City, Canterbury, New Zealand Calder Stewart Full time**Christchurch City, Canterbury**: **Calder Stewart** As a leading property and construction company, Calder Stewart has developed a strong reputation throughout New Zealand as an innovative and successful company. With 65 years of commercial construction behind it, Calder Stewart is growing as New Zealand’s property and build partner of choice. **About...
-
Helpdesk Support Consultant Infinitylaw
7 months ago
Auckland City, New Zealand LEAP Legal Software Full time**_Are you a Junior Lawyer, Paralegal or Legal Secretary looking for a new challenge where your skills and experience are highly valuable? Are you an Accountant looking for an exciting new challenge and a change of career?_** **_ If so, this may be the role for you!_** **HelpDesk Support Consultant** We are looking for Superstars that loves delivering...
-
Helpdesk Analyst
7 months ago
Auckland City, New Zealand NZ Blood Service (NZBS) Full timeAuckland based - Permanent, full time Have you ever wanted a job where you can make a difference not only for the people you work with, but also for the wider New Zealand community? **About New Zealand Blood and Organ Service** New Zealand Blood and Organ Service (NZBS) is dedicated to saving lives. Every year, tens of thousands of generous people donate...
-
Support Analyst
2 weeks ago
Auckland, New Zealand This Is An It Support Group Full timeAt TechnologyOne we are focussed on delivering customer-driven, innovative ERP software that transforms our customers' business and makes their lives simple. TechnologyOne is an industry leader in culture, leadership, and strategy. We are recognised as an Employer of Choice, and for innovative learning and onboarding solutions. Our aim is to attract...
-
Facilities Helpdesk Coordinator
7 months ago
Auckland City, New Zealand Restaurant Brands Full timeFacilities Helpdesk Coordinator (fixed-term, 12 months) We have a fabulous fixed-term vacancy in our property team due to an internal promotion. The facilities helpdesk takes incoming jobs from site managers and escalates them to the right technicians/teams, as well as problem solving through a new efficient ticketing process. We are seeking a resourceful,...
-
IT Helpdesk Support
7 months ago
Auckland City, New Zealand Anzor Fasteners Full timeCompany Description Anzor is the leading supplier of stainless steel fasteners in New Zealand, offering the widest range and largest stock of stainless fasteners and fittings in the country. As a 100% Kiwi-owned and operated company, Anzor has been providing top-quality products and exceptional customer service for over two decades. **Job...
-
National Helpdesk Fm Coordinator
7 months ago
Auckland City, New Zealand OCS Limited Full timeGreat Central Auckland Location - Supportive and friendly team - Full-time, 40 hours per week We are looking for a highly motivated and organised individual to join our team as a National Helpdesk FM Coordinator. **About OCS**: At OCS we strive towards our TRUE values: Whakapono (Trust), Whakaute (Respect), Kotahitanga (Unity) and Whakamana (Empowerment)....
-
Service Desk Analyst
3 days ago
Auckland City, New Zealand HAYS Full timeRewarding Service Desk Analyst opportunity to make a difference in the community **Your new company** A national healthcare provider based in Penrose supporting the IT services to hospitals, specialist services and community care. **Your new role** As a Service Desk Analyst you will work within a fantastic team to provide efficient and effective service...
-
Helpdesk Team Leader
1 day ago
Auckland CBD, New Zealand Tonkin + Taylor Full timeIf you are passionate about Technology, enjoy working in a collaborative environment, and are looking for a role where your experience will help guide the future of our business, then we want to hear from you. **Kei te hiahia mātou ki ōu | We want your skills** We are recruiting for a Helpdesk Team Leader to support a fantastic Helpdesk team that...
-
Senior Helpdesk Technician
3 days ago
Auckland City, New Zealand Think Concepts Full time**The Company** Think Concepts provides IT support, cloud services, and managed IT services for small to medium-sized businesses. Based in a hip Auckland office on East Street, we're a tight-knit team who are passionate about what we do. You will enjoy a competitive salary, bonus opportunities and the chance to build an impressive portfolio, while taking...
-
Service Desk Analyst
3 months ago
Wellington City, New Zealand Weta Digital Full timeWe are looking for a Service Desk Analyst to join our IT team! The Service Desk Analyst plays a key role within Wētā FX’s IT Operations team, helping to provide a single point of contact for all IT incidents and requests. The Service Desk Analyst will triage and solve tickets raised by our crew, whilst escalating when required to our 2nd and 3rd level...
-
Helpdesk Assistant
4 months ago
Auckland City, New Zealand NielsenIQ Full timeYou will support NZ and Australian consumer panels. You will do this by making weekly quality control calls to ensure that both panels remain compliant, in the aim of meeting weekly Helpdesk KPI’s and to ensure full support of our Global KPI’s. - Panel recruitment via online recruitment - Regular compliance check via outgoing weekly Quality Control phone...
-
Sms Technical Support Analyst
4 months ago
Wellington City, New Zealand Te Kura - The Correspondence School Full time**Ko wai mātou | About Us** As New Zealand's largest school Te Aho o Te Kura Pounamu (Te Kura) provides personalised and authentic learning programmes through distance education from early childhood level to NCEA Level 3, including to young adult and adult learners. Our vision is to enable our students to achieve their educational and personal goals,...