Field Services Co-ordinator

7 months ago


Manukau City, New Zealand Accessable Full time

**About the Job**

We are looking for an experienced Co-ordinator to join the Field Services team. This key role within our Field Service Operations team, handles high volumes of both inbound and outbound calls and efficiently schedules jobs for our technicians. You will be working closely with our clients as well as supporting our technicians, enabling us to deliver a high level of service in the repairs and/or maintenance of disability equipment.

**What you will bring**
- Minimum NCEA 3 or equivalent
- 3+ years proven experience in customer service, administration, or scheduling.
- Display a customer focused approach, with effective communication.
- Demonstrated ability to absorb, interpret and communicate new concepts, techniques and knowhow.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Experience working with Microsoft Dynamics or other CRM systems.
- Excellent organisational skills and attention to detail.
- Team player with collaborative approach.
- Quality driven and best practice mindset.

Our team culture provides an excellent working environment, and you will experience a real sense of job satisfaction.

If you believe you fit the remit and can make a difference in the lives of our clients, we would love to hear from you.

Applicants for this position should have the right to work in NZ and be willing to undergo a Criminal History Check. We will not be considering overseas applicants.



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