Customer Experience Manager

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of...

Who we are Take a seat at Freedom, the home of innovation, empowerment, and opportunity. For more than 40 years, we've continued to deliver on our promise: to make beautiful things for the home available to everyone. Our company is about our people, so honesty, transparency and recognition are at the heart of how we work. Spend your day inspired to grow,...

Customer Experience Manager (Receptionist/PA) Front Office & Guest Services (Hospitality & Tourism) We're not your average accounting firm. We're a client-focused team of accountants and business professionals who act as an extension of our clients' finance teams.In this role, you will be responsible for:Building and maintaining strong relationships with our...

Our Route to Market team plays a critical role in capturing our customer’s needs to then implement change management plans with a focus on business improvement. **Your Impact** Reporting to the Head of Route to Market you'll be the "Voice of Customer" within the team to analyse customer verbatim and map service improvement projects with multiple internal...

The city of Auckland and the Port of Auckland have grown together on the Waitematā and Manukau Harbours for more than 175 years. Port of Auckland is part of the special character of our city and plays a vital role in our economy, delivering the things we need and enjoy. Nearly three-quarters of the port's inbound cargo stays within the Auckland and Upper...

**Why you'll love working with Tower** At Tower, we live and breathe our values - they are at the heart of every interaction. Our people come first, we pride ourselves on creating a diverse and inclusive space that allows our people to thrive. Encouraging everyone to bring their whole selves to work, we aim to represent the diverse communities we work in...

We are seeking a Sales Enablement Coordinator to be the first point of contact for enquiries into retirement living and care.What You'll Be Doing:Answer phone calls and emails, providing potential customers with information about our exciting services. Be the go-to person for our sales managers, helping to keep their enquiry pipeline flowing smoothly,...

**Customer Experience Lead (1 year fixed-term)** Auckland Transport (AT) keeps Auckland moving! We plan and fund public transport, promote and initiate alternative ways to get around the city, operate and maintain the local road network, and manage parking and traffic systems. How are we going to deliver easy and safe journeys for a growing and vibrant...

**Mō tāua | About us**: At ASB, we're all about doing what we can to help our customers get "One Step Ahead" by giving them the tools they need to manage their lives and plans for their families and future. We embrace innovation at speed, using modern tools and technologies to get us ahead of the game and stay there. You'll be part of an award-winning...

BELIEVE IN BETTER Do you believe in leading the way to a better, healthier, more sustainable future? At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It's finding new ways to not only better people's lives, but to better the communities and environments we live in. As the largest listed company on...

**As we prepare to move to a single operator model for the Duty Free Operations at Auckland Airport, we are looking to bolster our teams with like minded professionals with an interest in growing their career with a global leader, with a local heartbeat.** We are looking for an energetic, independent and enthusiastic leader for a brand-new Customer...

**Mō tāua | About us**: At ASB, we're all about doing what we can to help our customers get "One Step Ahead" by giving them the tools they need to manage their lives and plans for their families and future. We embrace innovation at speed, using modern tools and technologies to get us ahead of the game and stay there. You'll be part of a passionate and...

We are seeking a highly motivated and detail-oriented Sales Support professional to join our clients team. This role best sits someone who is comfortable or has a vetted interest in software/tech and will enjoy problem solving and working wiht new software systems. **Key Responsibilities**: - Assist the sales team in managing the sales process, including...

Let’s talk about the Opportunity We are looking for our next Customer Experience Specialist to join our team to respond to customer service enquiries across all our products. An expert in your field you will partner with business leaders to ensure improvement in compliance and drive a Customer First focus with our offshore partners. Some of the thing...

**Contract Type**: - Full Time**Location**: - South Auckland - Auckland | Tāmaki-makau-rau**Industry**: - Call Centre & Customer Service**Contact Name**: - Steph Rae- **Contact Phone**: - Steph Rae**Date Published**: - 18-Apr-2024**The Company** Our client is a Christian not for profit organisation with a mission to make The Bible accessible to...

The Role Fisher & Paykel is an iconic New Zealand brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique. We are driven by our values of being trusted, sustainably minded, innovative, generous, and...

**Mō tāua | About us** At ASB, we're all about doing what we can to help our customers get "One Step Ahead" by giving them the tools they need to manage their lives and plans for their families and future. We embrace innovation at speed, using modern tools and technologies to get us ahead of the game and stay there. You'll be part of a team that are on...

At 2degrees, our mission is to Fight for Fair. Join us and be part of a crew that's customer obsessed, challenges norms, owns it and cares for our people! **Keen to create CX that shakes up NZ?** **Customer Experience Owner** **Your role, your journey | Te Huarahi Whakatipu** Join us as the Customer Advocate, where you'll champion customer-centricity,...

We're all about changing the face of primary care - turning ordinary customer experiences into extraordinary moments of joy! We are a full-service GP provider, but not your typical GP practice. We’re re-imagining the way people access primary healthcare in our beautiful clinics, using a mobile app and exceptional customer experiences. The Tend customer...

The Role Delivers a brand-aligned seamless experience to all customers influencing enduring customers that increase market share and profitable growth in the short and long term. Technical Service Operation - Keeps current with knowledge of all products and their technical capabilities through training, service manuals and other available content. -...