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Edrms Support Specialist

3 months ago

Hamilton, New Zealand Waikato Regional Council Full time

We are a forward-thinking regional council committed to efficient and effective records management. Our team plays a crucial role in maintaining and organizing our electronic document management system (EDRMS) to ensure seamless access to critical information. We are seeking a talented Electronic Document Management Records Management System Support Specialist to join our team.
- Are you seeking the flexibility of a permanent part-time position of 30hrs per week?
- Opportunities for professional development and growth.
- A supportive and inclusive work environment.
- Contribution to meaningful projects

**Mō te tūranga | About the role**
- Staff Training: Provide comprehensive training to staff members on EDRMS usage, ensuring efficient and consistent adoption across the organization.
- Project Support: Collaborate with cross-functional teams to support the implementation of records management projects, including system upgrades and enhancements.
- EDRMS Administration: Administer, monitor, and manage our EDRMS, ensuring its optimal performance and compliance with records management policies.

**Mō te tangata | About you**
- Excellent Communication and People Skills:You know how to connect with people. Whether it’s explaining technical concepts or providing user support, your communication skills shine.
- Problem-Solving Passion:Challenges don’t scare you; they excite you. You’ll dive into system issues, find solutions, and help others navigate them.

**Mō ngā pūkenga | Qualifications and experience**
- Training Skills: Ability to deliver effective training sessions to staff members.
- Problem-Solving: Strong analytical and problem-solving skills to troubleshoot EDRMS issues.
- Collaboration: Excellent teamwork and communication skills to work effectively with colleagues and stakeholders.
- Relevant Qualifications: A degree or diploma in training and education, information management, information science, or a related field.
- Technical Proficiency: Familiarity with EDRMS platforms (such as OpenText, SharePoint, or similar) and experience in their administration.
- Policy Expertise: Knowledge of records management policies and best practices.

**Mō mātou | About us**
- We work hard to care for the mighty Waikato, so current and future generations will benefit from a healthy environment, strong economy, and vibrant communities.
- Our mahi is as diverse as the region we care for and the people who share it. Our work helps look after our region's water, soil, air, geothermal areas and coasts - so we can all enjoy these precious resources for generations to come.
- Customers sit at the heart of everything we do, and all staff have an important role to play in the delivery of exceptional customer service.
- If you’d like to understand more about what we do, please click here **The work we do | Waikato Regional Council.**:

- By partnering with iwi and working with many others in our communities, our collective kaitiakitanga will make the Waikato region even better. Together, we’ll create a sustainable future that will make a positive difference to people’s lives.

**Mō te tuku tono | How to apply**
- Applications will be reviewed as they come in, and this role will close on 16 June 2024.
- If you would like a description of the role, please click here: