Service Desk Team Member
7 months ago
Company Description
The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of public good and sustainability initiatives.
The Warehouse stores or ‘red sheds’ are a kiwi household name, with a presence in virtually every kiwi home and community. By putting the customer first The Warehouse succeeds in being one of the best retailers in New Zealand and our friendly, helpful Team Members help keep our customers shopping with us.
**Job Description**:
This exciting and dynamic role is a perfect fit for someone who understands the value of exceptional customer service. As a Customer Service Team Member, you'll be stationed at our in-store service desk, where you'll play a pivotal role in ensuring our customers receive the highest level of service possible.
Your day-to-day responsibilities will include answering customer inquiries and providing advice to processing returns, exchanges, refunds, and transfers. You'll also support our Loss Prevention team by assisting with security measures and ensuring the safety of our store. Also, you'll be able to help supervise and support the Checkout area as needed, making sure that all transactions run smoothly and efficiently.
We're looking for a team player with excellent communication skills, a positive attitude, and the ability to work well under pressure. Suppose you're passionate about delivering exceptional customer service and are ready to take on new challenges and opportunities. In that case, we want to hear from you
Hours of work are:
- Saturday - 7:30am - 4pm
**Qualifications**:
Ideally you will have:
- Previous experience in retail, hospitality or a customer facing role
- A positive, can-do attitude
- Strong attention to detail
- The ability to undertake heavy lifting, climbing ladders and being on your feet for long periods
Additional Information
What can The Warehouse offer you?
- Team Card: Your team card gives you significant savings at each of our brands, including The Warehouse, Warehouse Stationery, Noel Leeming and Torpedo7.
- Here for Good Leave: You will have one day of paid leave every year to volunteer and do good in your community.
- Birthday Leave: To celebrate and recognize your special day, you will be entitled to a day of paid leave each year to celebrate your birthday.
- Counseling: Through Benestar, you can access free confidential counseling and advice.
- Career Progression: an excellent steeping stone into other internal opportunities.
- Plus loads more
-
Service Desk Team Member
7 months ago
Christchurch, New Zealand The Warehouse Full time**Company Description** The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing...
-
Service Desk Team Member
3 months ago
Christchurch, New Zealand The Warehouse Full time**Company Description** Ko wai mātou - Who we are** The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing...
-
Service Desk Team Member
4 months ago
Christchurch, New Zealand The Warehouse Full time**Company Description** Ko wai mātou - Who we are** The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing...
-
Senior Service Desk Technician
6 months ago
Christchurch, New Zealand Te Whatu Ora – Health New Zealand Waitaha Canterbury Full time1.0 FTE permanent full-time position available with the Service Desk. - Be an escalation point for customers and other Information Service Group teams. - Develop and maintain procedures, knowledge articles and documentation. **Mō te tūnga | About the role** Health NZ Te Whatu Ora Canterbury Waitaha Data and Digital Group is looking for an energetic and...
-
Service Desk Analyst
7 months ago
Christchurch, New Zealand AllRecruits Ltd Full timeThe Service Desk Analyst assists customers with any issues or requests for service that they have and ensure that we deliver resolution for this. As the frontline for our customers, this role is essential to our success as a business ensuring that we deliver our services effectively and efficiently leading to great customer...
-
Service Desk Analyst
7 months ago
Christchurch, New Zealand AllRecruits Full timeThe Service Desk Analyst assists customers with any issues or requests for service that they have and ensure that we deliver resolution for this. As the frontline for our customers, this role is essential to our success as a business ensuring that we deliver our services effectively and efficiently leading to great customer...
-
Senior Service Desk Technician
1 day ago
Christchurch, New Zealand Christchurch Full time1.0 FTE permanent full-time position available with the Service Desk. - Be an escalation point for customers and other Information Service Group teams. - Develop and maintain procedures, knowledge articles and documentation. **Mō te tūnga | About the role** Te Whatu Ora Health NZ Waitaha Canterbury Information Services Group is looking for an energetic...
-
Senior Service Desk Technician
1 day ago
Christchurch, New Zealand New Zealand Government Full time1.0 FTE permanent full-time position available with the Service Desk. - Be an escalation point for customers and other Information Service Group teams. - Develop and maintain procedures, knowledge articles and documentation.Mō te tūnga | About the role Te Whatu Ora Health NZ Waitaha Canterbury Information Services Group is looking for an energetic and...
-
Service Desk Technician
6 months ago
Christchurch, New Zealand Te Whatu Ora – Health New Zealand Waitaha Canterbury Full timePermanent full-time positions available with the Service Desk. - Working 40 hours from Monday to Sunday so must be available to work some weekends as part of a roster - A real passion to help people and deliver world-class customer service - An ability to support customers for technology related incident and requests **Mō te tūnga | About the role** Te...
-
Service Desk Analyst
7 months ago
Christchurch, New Zealand Terra CAT Full time**Service Desk Analyst** **The role**: Are you ready to embark on an exciting journey in the world of I.T support? Join our dynamic team as a Service Desk Analyst and become an integral part of our nationwide network of branches, supporting over 600 employees. In this fast-paced role, you will provide first and second level support, tackling a wide range...
-
Service Desk Analyst
7 months ago
Christchurch, New Zealand Goughs Group Full time**Service Desk Analyst** **The role**: Are you ready to embark on an exciting journey in the world of I.T support? Join our dynamic team as a Service Desk Analyst and become an integral part of our nationwide network of branches, supporting over 600 employees. In this fast-paced role, you will provide first and second level support, tackling a wide range...
-
Service Desk Analyst
4 months ago
Christchurch, New Zealand Stantec Full timeService Desk Analyst - ( 240003AB ) **Description** **Service Desk Analyst - Full Time** **Christchurch** Full time role: 6.00 am - 2.30 pm Monday - Friday Our Information Technology team in New Zealand is expanding. We are now recruiting for a Tier 1 Service Desk Analysts to fill a permanent full-time role based in our Christchurch office. **The...
-
Service Desk Analyst
2 months ago
Christchurch, New Zealand University of Canterbury Full timeRatonga Matihiko | Digital Services Located in Ōtautahi | Christchurch, Aotearoa | New Zealand - Full-time 37.5 hours per week (1.0 FTE) - Continuing (permanent) position - Generous annual leave provisions and professional development opportunities - Kia hiwa rā, kia hiwa rā!_ - He hiahia, he pūkenga nōu ki te mahi a te _**_Service Desk Analyst_**_?...
-
Service Desk Engineer
3 months ago
Christchurch, New Zealand Ravensdown Full time**If you're keen to grow your career, there's no better place to nourish it than here. We're committed to providing our people with all they need to positively thrive. So, isn't it time you put your trust in the company that's been trusted throughout New Zealand and Australia for over 40 years?** **_ To enable smarter farming for a better New Zealand...
-
Service Desk Technical Analyst
3 months ago
Christchurch, New Zealand Christchurch City Council Full time**_E nga iwi, e nga karangatanga huri noa i te motu, tenei te mihi atu ki a koutou katoa. He piiraa tenei ki a koe. Haere mai ki te tono mo tetahi tuunga i te Kaunihera o te Taone o Ōtautahi._** Are you an experienced Service Desk superstar looking to take your career to the next level? Christchurch City Council are seeking a Service Desk Technical Analyst...
-
Service Desk Analysts
7 months ago
Christchurch, New Zealand Christchurch City Council Full timeAre you an experienced Service Desk superstar looking to take your career to the next level? Christchurch City Council are seeking two fixed term Technical Analysts. At the Council, we strive to achieve first-class delivery in all aspects of our community-based services through the use of high-quality and professionally built ICT systems and tools for our...
-
2 X Service Desk Technical Analysts
3 months ago
Christchurch, New Zealand Christchurch City Council Full time**_E nga iwi, e nga karangatanga huri noa i te motu, tenei te mihi atu ki a koutou katoa. He piiraa tenei ki a koe. Haere mai ki te tono mo tetahi tuunga i te Kaunihera o te Taone o Ōtautahi._** Are you an experienced Service Desk superstar looking to take your career to the next level? Christchurch City Council are seeking 2 x Service Desk Technical...
-
Team Member
6 months ago
Christchurch, New Zealand Service Foods Full time**We are looking for a team member to join our busy Produce Processing day team in Woolston, Christchurch.** You will be part of a dynamic group that prepare, process, and pack fresh vegetables and fruits according to customer orders. **Responsibilities include**: - Cleaning, washing, and processing fresh produce - Grading, cutting, dicing, and peeling...
-
Is Help Desk Technician
6 months ago
Christchurch, New Zealand Applanix Full time**Your Title**:IS Help Desk Technician **Job Location**:Christchurch, New Zealand **Our Department**:Corporate Information Systems - Are you interested in technology and enjoy solving problems so that customers can get back to work quickly and efficiently? _ **What You Will Do** The IS Help Desk Technician is a key player on the front lines of Trimble...
-
Service Desk Transformation Lead
2 weeks ago
Christchurch, New Zealand Port Otago Full timeHelp Desk & IT Support (Information & Communication Technology)Full timeAre you stuck in the monotonous cycle of being micro-managed down to each minute in your Managed Service Provider job? Are you desperately craving a small sliver of autonomy and creative license to implement a great idea only to constantly be told, no? Frustrating, right? What if we told...