Head of Global Transaction Services

6 months ago


New Zealand Westpac New Zealand Full time

Head of Global Transaction Services

Permanent Full-time role

Based in Britomart, Auckland

Mō te tūranga | About the role

Westpac is New Zealand’s market leader in delivering complex payments, technology and data solutions to Institutional, Business and Government customers. We have a fantastic opportunity for a solution-oriented leader to join our Institutional team as Head of Global Transaction Services (GTS).

Reporting directly into the Head of Institutional you will have overall accountability for the GTS Strategy and Team. You will lead the GTS teams in Institutional and Business Banking, responsible for creating a high performing customer service and operational culture to achieve best customer outcomes in line with the strategic direction of the business. You will be tasked with creating a clear, articulated strategy and a roadmap for the GTS function at WNZL, focusing on working capital solutions including trade, ESG solutions, and an increased focus on customer service.

Key responsibilities include but are not limited to:
- Development and execution of GTS growth strategies including being a driving force to determine both the short and long-term direction of WNZL’s transactional offering.- Maintaining an active presence in market - spokesperson for Westpac NZ’s transactional offering- Influencing across the Bank to ensure Transactional offering is best in market and initiatives are given due attention and elevation in Quarterly Business Reviews.- Designing and embedding GTS offering in the ESG space- Assist in the redesign of a service model to suit a best-in-class customer journey for WIB/BB/Agri customers- Ensuring strong risk management practices are embedded across the GTS Team- Supporting and embedding process improvement and digitisation initiatives.- Ensuring the development of individuals and to grow a high performing team to maximise employee performance- Developing an environment where people are engaged, confident and understand how their role contributes to the strategic objectives of WNZL and IBB

Nā tāu rourou | What will you bring?- Expert knowledge of the financial services industry, within a Business-to-Business environment (10+ years) or ideally 10+ years banking experience, preferably within a transactional banking, payments or digital focus.- Exceptional people leadership with demonstrated success in motivating people to do their best,- Coaching in a high-performance environment to achieve sustainable business success.- A comprehensive understanding and proven experience in implementing large scale change agenda combined with a successful history of delighting customers in a sales and service areas, a deep understanding of NPS drivers.- Proven management, coaching, problem solving and planning skills with an emphasis on using training to lift and build out capability gaps whilst being accountable for maintaining operational and compliance excellence- Exceptional interpersonal and networking skills (internally and externally) and can communicate with credibility- Customer centric, a team-player and exhibits drive, resilience and high levels of personal integrity and professionalism- Ability to recognise areas of opportunity, to adapt and innovate and to drive productivity improvements- Strategic thinking- Highest level of stakeholder management and the ability to professionally articulate and present business propositions

Westpac Hei Wāhi Mahi | Working at Westpac

Immersing yourself in a supportive team environment, and receive some of the best banking, and lifestyle benefits in the market along with:
- 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best- Additional purchased leave options up to 4 weeks per year- Banking benefits, insurance discounts and superannuation scheme- Career growth - we promote internal capability; we have programmes that recognise star performers- Generous parental leave - and top up government paid parental leave- School holiday subsidy - help you balance work and family during school holiday- 2 Volunteer days per year

Ko mātou tēnei | Our Organisation

At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.

What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac - it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you

The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent po


  • Head Housekeeper

    6 months ago


    New Zealand Baillie Lodges Full time

    **Huka Lodge** is set among established gardens along the banks of the surging Waikato River. We are now looking for an Head Housekeeper join our team. **The Role**: This is the opportunity of a lifetime for an enthusiastic hands-on **Head Housekeeper** to lead a small team to ensure our suites and public areas are maintained to the highest...

  • Head Chef

    1 month ago


    New Plymouth, New Zealand Noodle Head Bell Block Full time

    Job Title: CookAt Noodle Head Bell Block, we are looking for a skilled Cook to join our team. The ideal candidate will have at least 1 year of relevant work experience, preferably in Asian cuisine.Key Responsibilities:Prepare and cook all dishes offered by the takeawaySeason food during preparation and cooking when necessaryMonitor the quality of food at all...

  • Head Teacher

    1 week ago


    New Plymouth, New Zealand QJumpers Recruitment Services Full time

    Head Teacher - New Plymouth - QJumpers Recruitment Services QJumpers Recruitment Services New Plymouth 1 week ago Description We're searching for a Head Teacher with a good understanding of programme planning and assessment, and a drive and passion for growth. Join our team in Taranaki and be part of our beautiful learning environment. Our centre has a...

  • Head Teacher

    1 week ago


    New Plymouth, New Zealand Qjumpers Recruitment Services Full time

    Head Teacher - New Plymouth - QJumpers Recruitment ServicesQJumpers Recruitment Services New Plymouth1 week agoDescriptionWe're searching for a Head Teacher with a good understanding of programme planning and assessment, and a drive and passion for growth. Join our team in Taranaki and be part of our beautiful learning environment.Our centre has a...

  • Senior Associate

    6 months ago


    New Zealand Westpac New Zealand Full time

    Senior Associate / Associate Director, Project Finance Full time, Permanent Role Based in Britomart, Auckland At Westpac New Zealand, our purpose is to help New Zealanders succeed by igniting financial possibilities for our customers, our communities, and for the whole country. Our Project Finance team manages the debt requirements for Westpac’s...

  • Head of HR

    6 months ago


    New Zealand Te Whatu Ora - Health New Zealand Full time

    Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and well-being of everyone in Aotearoa, and we've got an opportunity for you to be part of it **Te whiwhinga mahi | The...


  • New Zealand Te Whatu Ora Full time

    **Contribute to transforming the future of health in a rewarding role focused on making a difference and leading change** Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and well-being...

  • Head Teacher

    1 month ago


    New Plymouth, New Zealand QJumpers Recruitment Services Full time

    Head Teacher - New Plymouth, New Zealand - QJumpers Recruitment Services Description We're searching for a Head Teacher with a good understanding of programme planning and assessment, and a drive and passion for growth. Join our team in Taranaki and be part of our beautiful learning environment. Our centre has a wonderfully supportive culture, is involved in...

  • Head of Sustainability

    6 months ago


    New Zealand New Zealand Government Full time

    Head of Sustainability - Office of the Chief Executive - Influence a more sustainable future for the health system - Work across a large and diverse national organisation - Champion sustainability in all its forms Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible,...


  • New Zealand Kip McGrath Full time

    **Attention Passionate Educators!** Are you an experienced and dedicated educator, committed to transforming students' lives through quality education? Kip McGrath Education Centres New Zealand is currently seeking a talented and enthusiastic Head Tutor to join our dynamic team. If you are a New Zealand resident or citizen, passionate about education,...

  • Head Teacher

    1 month ago


    New Plymouth, New Zealand Qjumpers Recruitment Services Full time

    Head Teacher - New Plymouth, New Zealand - QJumpers Recruitment ServicesDescriptionWe're searching for a Head Teacher with a good understanding of programme planning and assessment, and a drive and passion for growth. Join our team in Taranaki and be part of our beautiful learning environment.Our centre has a wonderfully supportive culture, is involved in...

  • Team Leader

    6 months ago


    New Zealand New Zealand Police Full time

    **Team Leader - Support Services!** - **Based at Royal New Zealand Police College, Porirua**: - **Band H**: - **Permanent**: - **LAV**: - **Police Employee**: - **JR4630630** **E tῡ ki te kei o te waka, kia pakia koe e ngā ngaru o te wā.** - Stand at the stern of the canoe and feel the spray of the future biting at your face_ **Mō te tūnga |...

  • Senior Associate

    6 months ago


    New Zealand Westpac New Zealand Full time

    Senior Associate / Associate Director - Debt Capital Markets & Syndicate Westpac Banking Corporation (acting through its New Zealand branch) Auckland or Wellington based At Westpac, our Debt Capital Markets & Syndicate team delivers tailored solutions based on in-depth debt capital market knowledge and experience to ensure optimal client outcomes. Mō te...


  • New Zealand Westpac New Zealand Full time

    Personal Assistant- Based in Britomart, Auckland- Full time, Permanent position- Personal Assistant to Head of Customer Experience North Our purpose at Westpac is to help New Zealanders succeed. This is what we do, who we are and why we come to work every day. Together Greater working in partnership to build a fairer and stronger New Zealand for Westpac...

  • Head of Privacy

    6 months ago


    New Zealand Te Whatu Ora - Health New Zealand Full time

    Join Te Whatu Ora at a key time of change and help create a more equitable, accessible, cohesive and people-centred health system. **Te whiwhinga mahi | The Opportunity** The Head of Privacy, sitting in the Office of the Chief Executive, ensures continued expert privacy advisory and support services are provided across Te Whatu Ora. Given our scale and what...


  • New Zealand Te Whatu Ora – Health New Zealand Te Tai Tokerau Full time

    **Adult Whangarei and Kaipara Mental Health and Addictions services (0.2FTE)** Te Whatu Ora Te Tai Tokerau advocates for affirmative action and actively seeks Maori into our workforce to reflect the community we serve. We are committed to Te Tiriti o Waitangi and hold stewardship for equitable health outcomes for Māori as Tāngata Whenua as the highest...

  • Service Planner

    6 months ago


    New Zealand Rentokil Full time

    An exciting chance to join a market-leading, global organisation - Enjoy a fast-paced, varied and challenging role within a great team environment - Benefits include fully-funded Southern Cross Medical Insurance Are you focused and pay attention to detail? Can you deliver an excellent service and plan to get our Technicians to the right location on the...


  • New Zealand Te Whatu Ora – Health New Zealand Te Tai Tokerau Full time

    **Adult Whangarei and Kaipara Mental Health and Addictions services (0.2FTE)** Te Whatu Ora Te Tai Tokerau advocates for affirmative action and actively seeks Maori into our workforce to reflect the community we serve. We are committed to Te Tiriti o Waitangi and hold stewardship for equitable health outcomes for Māori as Tāngata Whenua as the highest...

  • IT Support

    6 months ago


    New Zealand TT GLOBAL NZ LTD Full time

    **IT Support** **Duties and Responsibilities** - Wipe & reset Mac and PC, Routers, Switches, Servers, Checkpoint, Firewall, IPS systems with different data wiping tools. - Installation, repair, and ongoing maintenance, and troubleshooting of wireless networks and data infrastructure. - Maintain data of equipment on hand to include age and functionality,...

  • Service Coordinator

    8 months ago


    New Zealand Rentokil Full time

    **Join Our Team as a Service Coordinator in Hamilton: Elevate Your Career!** Unlock an unparalleled opportunity to become a pivotal member of a global powerhouse, Rentokil Initial. **Why Choose Us?** Embark on a journey with a market-leading organisation renowned for its global impact. Dive into a dynamic role filled with excitement, challenges, and...