Libraries & Council Services Assistant

4 months ago

Auckland City, New Zealand Auckland Council Full time

Bring your passion for people and your local community and love of reading
- Strong focus on customer service, community engagement
- Fixed Term August - September, 20 hours per week, based Ōtara Library
- This roel could lead to permanent role in the future and we would love for you to bring your vibrancy to our colourful and cultural community
- This role requires you to work on Saturdays along-side 2 senior members on the best day of the week with the Flea Market and food market on our door step

**He angitūtanga: The opportunity**
Ōtara Library is a great place for the community to connect, learn, relax, and enjoy. We are a focused and committed team who takes pride in creating a wonderful customer experience in our Library & Community Centre. In this role, you will be contributing to the day to day running of the library, support the delivery of library programmes, and answering a wide range of enquiries from customers about library and council services.

This is a fixed-term part-time 20 hour position, based at Ōtara Library, the role also requires flexibility when required to work across the Ōtara-Papatoetoe Local Board Libraries as well as working on Saturdays.

**He kōrero mōu: About you**
Your natural ability to relate well with people of all ages and backgrounds, excellent communication skills, and resilience will ensure that you are able to successfully engage with our customers. You are someone who prides yourself on providing an excellent level of customer service, you are keen to learn new skills and new ways to engage with our diverse and vibrant community.

As digital troubleshooting is an important part of this role, you will be expected to be familiar with digital technology and able to comfortably impart that knowledge to our customers.

**Ngā āhuatanga kei a mātou: What we offer**
Here you’ll have the opportunity to work across the largest public libraries in Australasia and serve one of New Zealand’s fastest growing cities. In return, you’ll be immersed in a team of remarkable and talented Library and Community Centre staff, who have a passion for people, their community and who love making a difference in a diverse and vibrant space.

**Applications close: Thursday 17th August at 11.59PM

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