Libraries & Council Services Assistant

7 months ago

Auckland City, New Zealand Auckland Council Full time

Creating a wonderful customer experience
- Learn new skills and engage with our diverse and vibrant community
- 22hour fixed term & 16hour permanent, part-time opportunities

**He angitūtanga: The opportunity**
Two fantastic opportunities have arisen to work as a Libraries & Council Services Assistants, one is based at Northcote Library, working across Kaipatiki Local Board Libraries. The second opportunity is based at Devonport Library working across Devonport Takapuna Local Board libraries.
- Northcote library role is a fixed term 22-hour part-time position, over 3 days that includes Sundays.
- Devonport library role is permanent 16 hour part time position over 3 days that includes Saturdays.

Our Libraries are a great location for the community to connect, learn, relax, and enjoy a safe welcoming inclusive public space. We are focused and committed teams who take pride in creating a wonderful customer experience and our Library & Council Services Assistants play a vital role in ensuring this happens.

**He kōrero mōu: About you**
This role will focus on supporting the day-to-day running of the library and front-line operations. Your natural ability to relate well with people of all ages and backgrounds, excellent communication skills, and strong digital skills will ensure that you are able to successfully engage with our customers. You are someone who prides yourself on providing an excellent level of customer service, keen to learn new skills and engage with our diverse and vibrant community.

We are seeking a creative and friendly team member who:

- Enjoys working in a fun supportive whānau environment
- Can demonstrate an understanding of Te Ao Maori values and principles
- Enjoys working with people from diverse ethnic backgrounds
- Is confident supporting others to use digital devices and technology queries
- Has strong communication skills
- Is flexible and demonstrates a collaborative approach to their work
- Is passionate about making a difference in the community

**Ngā āhuatanga kei a mātou: What we offer**
Auckland Council is one of the largest local authorities in the South Pacific providing essential services and facilities to more than 1.5 million people. We are progressive socially, culturally and environmentally while we work towards creating change having an impact on our journey to become a world-class city for our ratepayers and residents.

In return for your hard work, you can expect a flexible and supportive work environment.

Ehara taku toa, he takitahi, he toa takitini My success is not mine alone, but the success of many.

You’ll have access to a range of fantastic Auckland Council benefits, including discounted Leisure Centre membership and a range of other partnership discounts

**Applications close Sunday 11th Feb**

To view full position description: click here
- Auckland Council strongly encourages our employees to be fully vaccinated._

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