Libraries & Council Services Assistant

4 months ago

North Shore City Auckland, New Zealand Auckland Council Full time

Join our team of talented professionals creating a wonderful customer experience
- Learn new skills and engage with our diverse and vibrant community
- Permanent, part-time16hr opportunity, over 3 days including Saturdays, based at Albany Village Library

**He angitūtanga: The opportunity**
A fantastic opportunity has arisen to work as a Library & Council Service Assistant based at the Albany Village Library, requiring the flexibility to work across Auckland’s Upper Harbour & Hibiscus and Bays South Local Board libraries when required. This is a permanent 16 hour part-time position, over 3 days that includes Saturdays.

The Library & Council Service Assistant is a customer focused role, where you will be contributing to the day to day running of our front-line library. You will have the opportunity to work closely with colleagues and customers to enable a great experience; we want to be known for our outstanding customer service. You will be working closely with our local community through a range of programmes and services, from children's activities to adult programmes.

**He kōrero mōu: About you**
Your natural ability to relate well with people of all ages and backgrounds, excellent communication skills, and strong digital skills will ensure that you are able to successfully engage with our customers. You are someone who prides yourself on providing an excellent level of customer service, keen to learn new skills and engage with our diverse and vibrant community.

We are seeking a creative and friendly team member who;
- Enjoys working in a fun supportive whānau environment
- Can demonstrate an understanding of Te Ao Māori values and principles
- Enjoys working with people from diverse ethnic backgrounds - Is confident supporting others to use digital devices and technology queries
- Has strong communication skills
- Is people focused and empathy driven.
- Is flexible and demonstrates a collaborative approach to their work
- Is passionate about making a difference in the community

**Ngā āhuatanga kei a mātou: What we offer**
Auckland Council is one of the largest local authorities in the South Pacific providing essential services and facilities to more than 1.5 million people. We are progressive socially, culturally and environmentally while we work towards creating change having an impact on our journey to become a world-class city for our ratepayers and residents.

You will be offered a challenge, huge variety and a real opportunity to make a difference to the community. You’ll also have access to a range of fantastic Auckland Council benefits, including discounted Leisure Centre membership and a range of other partnership discounts

**Applications close Monday 27th November.**

**To view full position description**:
**click here**
- Auckland Council is committed to the protection and wellbeing of children. This role is classified as a Children's Worker role under the Vulnerable Children Act 2014 and is deemed a safety sensitive position. As such applicants will be required to undergo police vetting prior to commencing employment._
- Auckland Council strongly encourages our employees to be fully vaccinated._

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