Libraries & Council Services Assistant

3 months ago

North Shore City Auckland, New Zealand Auckland Council Full time

**He angitūtanga: The opportunity**
An opportunity has arisen to work as a **Library & Council Service Assistant **in the Kaipātiki Local Board Libraries (Glenfield, Northcote, & Birkenhead), based primarily at Birkenhead Library. Birkenhead Library is a busy community library serving a diverse and vibrant community. Our library whānau is focused on caring for each other, our community, and our environment.

We are looking for a flexible all-rounder to join and contribute as part of a high-achieving, cohesive, and dynamic team. In this role, your mahi will be contributing to our busiest days of the week: Friday, Saturday, and Sunday. You will be supporting the team and contributing to the day-to-day running of the library. As this is a customer service role, you will be supporting customers from all walks of life.

**He kōrero mōu: About you**
Your natural ability to relate well with people of all ages and backgrounds, excellent communication skills, and strong digital skills will ensure that you are able to successfully engage with our customers and provide excellent customer service. You are eager to learn new skills, enjoy serving customers in the library, and you thrive in a busy work environment.

We are looking for someone who:

- Is positive, energetic, with a can-do attitude where no job is too big or small.
- Understands and uses technology with confidence, able to support customers to successfully use information resources and devices.
- Is reliable, adaptable and fosters great relationships, positively influencing others within the team.
- Possesses excellent communication skills with a strong people and empathy focus.
- Enjoys working with people from diverse backgrounds.
- Demonstrates excellent written and communication skills. Has knowledge/understanding of Te Ao Māori or willingness to learn.

**Ngā āhuatanga kei a mātou: What we offer**

We offer a welcoming and supportive team, a community that loves reading and book discussion and also values the library as a welcoming community space. Here you’ll have an opportunity to grow your career within the Auckland library team and Auckland Council.

**Ehara taku toa, he takitahi, he toa takitini: My success is not mine alone, but the success of many.**

**of the position description, click** here.**

**Applications close 16th September 2024

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