Station Manager

3 weeks ago


Auckland City, New Zealand Europcar New Zealand Full time

Are you a driven and customer-focused individual with a passion for the car rental industry? Do you possess exceptional leadership skills and thrive in a fast-paced environment? If so, Europcar has an exciting opportunity for you

We are currently seeking a motivated and customer-oriented **Station Manager **to lead our **Auckland Airport **team on a **full time** basis.

In this challenging role you will oversee the operations of the station and will be responsible for ensuring excellent customer service, maintaining fleet and driving revenue growth.

**Some of the key responsibilities include**:

- Lead Auckland Airport operations in alignment with Europcar's values
- Manage station costs to meet financial targets
- Oversee all aspects of staff management, including recruitment and performance
- Train and mentor staff to develop their sales and customer service skills, fostering a high performance culture
- Enhance vehicle utilisation and fleet availability
- Drive revenue growth and minimise expenses
- Monitor customer feedback and implement improvements to enhance customer experience
- Ensure accurate and compliant station administration

**To be considered for this position you should possess**:

- Proven experience in the car rental industry or similar role
- Strong leadership and team management skills
- Excellent written and verbal communication skills as well as intermediate computer skills
- Financial literacy and the ability to drive station revenue growth
- The ability to thrive under pressure and a resilient attitude
- Some fleet management experience (highly desirable)
- Valid New Zealand driver’s license with a clean driving record
- Current and ongoing New Zealand work rights.

**In return you will receive**:

- Attractive remuneration package including a fully maintained vehicle, fuel and bonus scheme
- Ongoing training and development
- Company uniform provided
- Generous employee discounts including discounted car rental for staff, family and friends, free flu vaccination, Accor and more
- Access to an international brand with opportunities to work nationally and globally
- Access to Employee Assistance Program and Calm App - the #1 app for mental fitness
- Great culture, working with an energetic, supportive and high performing team

**About Europcar Mobility Group**
Europcar Mobility Group is a major player in mobility markets and listed on Euronext Paris. Europcar Mobility Group’s purpose is to offer attractive alternatives to vehicle ownership, in a responsible and sustainable manner.
With this in mind, the Group offers a wide range of car and van rental services - be it for a few hours, a few days, a week, a month or more - with a fleet that is already "CO2 light" and equipped with the latest engines, and which will be increasingly "green" in the years to come.

Customers’ satisfaction is at the heart of the Group’s ambition and that of its employees. It also fuels the ongoing development of new offerings in the Group's three service lines - Professional, Leisure and Proximity - which
respond to the specific needs and use cases of both businesses and individuals. The Group’s 4 major brands are: Europcar® - the European leader of car rental and light commercial vehicle rental, Goldcar® - the low-cost
car-rental Leader in Europe, InterRent® - ‘mid-tier’ car rental and Ubeeqo® - one of the European leaders of round-trip car-sharing (BtoB, BtoC).

Europcar Mobility Group delivers its mobility solutions worldwide solutions through an extensive network in over 130 countries.

**Job Types**: Full-time, Permanent

Pay: $80,000.00 - $83,000.00 per year

**Benefits**:

- Company car
- Employee discount
- Referral program

Schedule:

- 8 hour shift

Supplementary Pay:

- Performance bonus

**Experience**:

- Management: 1 year (required)

Licence/Certification:

- Full Driver Licence (required)


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