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Service Desk Analyst

4 weeks ago

Christchurch, New Zealand Computer Concepts Full time

**General information**:
**Location**

Christchurch

**Expertise**

Contact Centre, Technology

**Job Level**

Entry, Experienced

**Employment Type**

Permanent full-time

**Close Date**

21-Apr-2024

**Ref #**

56003

**Description & Requirements**:
**Looking for a career not just a job?**

Do you have a passion for Service Desk work and can deliver exceptional customer service?

Do you have exceptional communication skills and you are a natural multi-tasker with the ability to juggle ever-changing priorities?

**Then we want YOU**
- We are looking for self-motivated team members wanting to upskill themselves and learn something different every day
- Learn new technology on the go
- Be a flexible and friendly team member
- A joy to deal with and our customer knows you by name because you are unbelievably awesome
- Ability to roll with new processes when required

**It doesn't take talent to have a**:

- Great work ethic
- Be on time
- Make an effort
- Bring Energy
- Be Passionate in what you do
- Be coachable
- Be prepared
- Do extra

**Technically you will ideally know/have**:

- The following technologies would be preferred - Messaging, Citrix, Cloud, and Office365.
- 2+ years' experience in a customer service environment such as experience in a contact centre / IT service desk
- Relevant tertiary qualification (preferred, but not essential)
- Relevant IT industry certification(s) would be advantageous

**Working for Spark has some great benefits**:

- Flexible working
- Life, health and income protection insurance
- Generous product allowance
- Discounted rates with NZ Retailers
- Christchurch Central location
- To download the position description, please sign in with your account._

**Position Description**

**Download** **Servicedesk Analyst - new PD**.pdf

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