Software Maintenance Specialist

6 months ago

Hamilton, New Zealand Gallagher Group Full time

**About Gallagher**

Our purpose at Gallagher is ‘Protect what matters most’ and we live it every day. Not only does our technology protect some of the world’s highest security environments and agriculture businesses but our purpose also means we care deeply about our people and their families. With operations in New Zealand, Australia, Asia, Africa, USA, Canada, the UK and Europe and exports across the globe, we provide our #TeamGallagher members unrivalled globally focused career pathways.

**About the Role**

Join our team at Gallagher Security as a Software Maintenance Specialist. This role is dedicated to providing top-notch sales support and exceptional customer service.

As a key team member, you will be instrumental in handling Software Maintenance quotes, orders, and inquiries for our valued Security Channel Partners and Internal Sales Teams. Your collaboration with internal departments will be essential in shaping Software Maintenance Agreements and maintaining tools and databases to ensure Care Plan accuracy. Active participation in team objectives and seamless integration of new software products will be a core focus, all while keeping a keen eye on process enhancement.

At Gallagher Security, this role is not just a job; it's an opportunity to make a lasting impact and be part of a company dedicated to constant growth.

**Experience & Attributes for Success**
- ** Experience**: A minimum of 2 years in a customer and sales support role, demonstrating a proven track record of excellence in customer interaction.
- ** Collaborative Spirit**: Flourish as a valuable team player, bringing your collaborative energy to contribute effectively within a group setting.
- ** Software Proficiency**: Prior experience with Outlook and the MS Office Suite is a must. Familiarity with SAP ERP & CRM is highly desirable.
- **Customer-Centric Approach**: Showcase your dedication to exceptional customer experiences by interacting adeptly with sensitivity and effectiveness. Ensure respect and cooperation while consistently delivering superior customer service.
- ** Autonomous Work Ethic**: Exhibit the capability to work independently, self-managing your workload and priorities with a high degree of responsibility, even when navigating tight deadlines.
- ** Effective Communication**: Use your strong written and verbal communication skills to engage with a diverse range of customers using various communication methods, always maintaining accuracy.
- ** Tech Savviness**: Display a solid foundation in computer literacy, enabling you to navigate modern technology and tools with ease.
- ** Team Player with Positive Attitude**: Embrace a collaborative "team-first" attitude, with a "can-do" approach. Your willingness to work harmoniously with colleagues and engage customers will set you apart.
- ** Adaptive Thinker**: Exhibit a flexible mindset, readily embracing change and adapting to evolving business requirements. Your lateral thinking will be invaluable in navigating varied roles and responsibilities.

**Benefits & Perks**

At Gallagher, we foster a supportive and family-friendly work environment, where collaboration, innovation, and continuous improvement are at the forefront. We value work-life balance and prioritise the well-being of our employees.
- Competitive salary and annual bonus
- A modern environment, free parking, subsidised on-site café and great eateries nearby
- Retirement plan contribution up to 5% (on top)
- Hybrid working: Enjoy the flexibility to work from home or office once fully onboarded
- Life & Disability Insurance
- Access to Virgin Pulse, the world’s 1# digital health and wellbeing solution platform
- Boost App membership; Gallagher staff discounts at a variety of NZ stores
- Plenty of fun along the way; Team building events, inspiring guest speakers, and team lunches

Make a significant impact in Gallagher's Sales Delivery Team and contribute to the success of our global business.

  • Software Maintenance Specialist

    6 months ago

    Hamilton, New Zealand Gallagher Group Full time

    **About Gallagher** Our purpose at Gallagher is ‘Protect what matters most’ and we live it every day. Not only does our technology protect some of the world’s highest security environments and agriculture businesses but our purpose also means we care deeply about our people and their families. With operations in New Zealand, Australia, Asia, Africa,...

  • Maintenance Specialist

    4 weeks ago

    Hamilton, Waikato, New Zealand The Regions Immigration Law And Recruitment Full time

    Job Title: Maintenance TechnicianJob Summary: We are seeking a skilled Maintenance Technician to join our team at The Regions Immigration Law And Recruitment. The successful candidate will be responsible for performing routine maintenance and repairs on equipment and facilities at our honey manufacturing site. Main Responsibilities: • Perform regular...

  • Technical Machine Specialist

    6 months ago

    Hamilton, New Zealand Brandt Tractor Full time

    **ARE YOU LOOKING FOR THAT NEXT STEP IN YOUR CAREER?** As a business, we are in an exciting growth phase and are looking for a Technical Machine Specialist to join the Brandt Product Support team. **Duties & Responsibilities**: - Manage technical assistance requests from Brandt Service Departments using Case Contact Management System (CCMS) software. -...

  • Technical Machine Specialist

    5 months ago

    Hamilton, New Zealand Brandt Tractor Full time

    **ARE YOU LOOKING FOR THAT NEXT STEP IN YOUR CAREER?** As a business, we are in an exciting growth phase and are looking for a Technical Machine Specialist to join the Brandt Product Support team. **Duties & Responsibilities**: - Manage technical assistance requests from Brandt Service Departments using Case Contact Management System (CCMS) software. -...

  • Site Maintenance Supervisor

    3 weeks ago

    Hamilton, Waikato, New Zealand Remarkable People Full time

    About the Job:We are seeking an experienced Site Maintenance Supervisor to join our team. As a key member of our roading maintenance team, you will be responsible for leading and managing a team of roading specialists.Key Responsibilities:Plan and deliver a variety of asphalt and compaction procedures.Demonstrate technical and practical experience on roading...

  • Software Engineer

    3 days ago

    Hamilton, New Zealand Gallagher Group Full time

    **About Gallagher** Our purpose at Gallagher is ‘Protect what matters most,’ and we live it every day. Our high-tech animal management solutions are revolutionizing the agriculture sector across 160 countries. We're passionate about using technology to make farming life easier and more profitable while ensuring positive environmental and animal welfare...

  • Handy Person

    5 months ago

    Hamilton, New Zealand Access Partners in Property Full time

    **ABOUT US**: Access Partners in Property (‘Access’) is one of the leading property maintenance and service solutions providers in New Zealand. We maximise the value of our clients’ property by leveraging expertise in construction project management, waterproofing, building & property maintenance and building washing & height services. Access owns...

  • Financial Operations Specialist

    4 weeks ago

    Hamilton, Waikato, New Zealand Auctus Full time

    Key Responsibilities:At Auctus, we are seeking a highly skilled Financial Operations Specialist to join our team. The ideal candidate will be responsible for maintaining accurate financial records, including accounts payable and receivable, general ledger, and bank reconciliations.Financial Reporting: The successful candidate will prepare and assist in...

  • Multimedia Specialist

    3 months ago

    Hamilton, New Zealand Urban Print Limited Full time

    **About Us**: Urban Print started as a one-man shop in 2014 under the name Brainjam and has grown into a mid-sized team of passionate professionals and artists. Based in Hamilton, we serve clients across New Zealand, China, Samoa, and beyond. We are renowned for our expert craftsmanship, world-class quality, and durable design and signage solutions. In...

  • Marketing Specialist

    3 weeks ago

    Hamilton, New Zealand FLOWLINE PLUMBING AND GAS LIMITED Full time

    **About Us**:Flowline Plumbing and Gas Limited offers expert solutions for plumbing, gas fitting, drain laying, and roofing maintenance services. We pride ourselves on delivering reliable, high-quality work to ensure the safety, functionality, and longevity of the systems we install and maintain. We are now seeking a highly skilled Marketing Specialist to...

  • Marketing Specialist

    3 weeks ago

    Hamilton, New Zealand FLOWLINE PLUMBING AND GAS LIMITED Full time

    About Us: Flowline Plumbing and Gas Limited offers expert solutions for plumbing, gas fitting, drain laying, and roofing maintenance services. We pride ourselves on delivering reliable, high-quality work to ensure the safety, functionality, and longevity of the systems we install and maintain. We are now seeking a highly skilled Marketing Specialist to help...

  • People Leader

    6 months ago

    Hamilton, New Zealand Gallagher Group Full time

    **About Gallagher** Gallagher is a rapidly growing technology company and global market leader, focused on protecting what matters most to customers around the world. Our technology protects some of the world’s highest security environments and agriculture businesses in 160 countries, which makes us New Zealand’s leading privately owned global tech...

  • Product Specialist

    2 months ago

    Hamilton, New Zealand Livestock Improvement Corporation Full time

    **At a glance**: **Ref: 48486 | **Hamilton (Newstead) | **Product Development/Management | **Experienced | **Permanent |**: LIC have been pioneering innovative farming solutions for over a century, and today, we're proudly NZ's leading agri-tech and dairy herd improvement cooperative. Ranked #8 in the latest TIN200 top tech companies in NZ, we're busy...

  • Octane Support

    5 months ago

    Hamilton, New Zealand Pacific Technology Solutions Full time

    Company Description **Job Description**: To be successful in this role, you will have: - Testing and support experience in a related area - Very strong verbal and written communication skills including sound English language skills - An ability to quickly understand customer issues and provide fast and efficient resolution in a professional manner -...

  • Marketing Specialist

    3 weeks ago

    Hamilton, New Zealand FLOWLINE PLUMBING AND GAS LIMITED Full time

    About Us: Flowline Plumbing and Gas Limited offers expert solutions for plumbing, gas fitting, drain laying, and roofing maintenance services. We pride ourselves on delivering reliable, high-quality work to ensure the safety, functionality, and longevity of the systems we install and maintain. We are now seeking a highly skilled Marketing Specialist to...

  • Claims Specialist

    3 months ago

    Hamilton, New Zealand Aon Corporation Full time

    Posting Description: **Claims Specialist** **Aon is in the business of better decisions** At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. **About the...

  • Lpg Fleet Specialist

    3 months ago

    Hamilton, New Zealand Genesis Energy NZ Full time

    Reference #- 25518- Posted on- 06 Sep 2024- Closes on- 22 Sep 2024 23:00- Location(s)- Hamilton Office- Expertise- Logistics, Operations- Job level(s)- Experienced- Work type(s)- Permanent full-time**About us** Genesis Energy is one of New Zealand's leading energy retailers, supplying electricity, natural gas and LPG to more than half a million customers...

  • Service Desk

    5 months ago

    Hamilton, New Zealand Delivery Centric Technologies Full time

    **Job Title**:Service Desk/ Help Desk / Tech support** **Location: Hamilton, NZ** **Employment Type**:Full Time** **Years of Experience** - 2 - 3 years of Service desk, voice customer service, and support experience with problem solving involving hardware, involving hardware, software, and networks **Certification requirements** - Preferred MCP/MSCE/MSCA...

  • Technical Security Specialist

    5 months ago

    Hamilton, New Zealand Livestock Improvement Corporation Full time

    **At a glance**: **Ref: 47387 | **Hamilton (Newstead) | **Architecture & Security | **Experienced | **Permanent |**: LIC have been pioneering innovative farming solutions for over a century, and today, we're proudly NZ's leading agri-tech and dairy herd improvement cooperative. Ranked #8 in the latest TIN200 top tech companies in NZ, we're busy implementing...

  • HSE Specialist

    1 month ago

    Hamilton, Waikato, New Zealand Graymont Full time

    About the RoleWe are seeking a highly skilled and experienced HSE Specialist to join our team at Graymont. As a key member of our organization, you will play a critical role in ensuring the health, safety, and environmental sustainability of our operations.Key ResponsibilitiesSupport operational sites and functions to achieve compliance with Company and...