Office Assistant

3 weeks ago


Hamilton, New Zealand SUSTAIN ENERGY SOLUTIONS LIMITED Full time

We are a growing business covering the Waikato and Bay of Plenty areas. At Sustain Energy Solutions pride ourselves on helping our clients with insulation, heating, ventilation, draughtstopping, moisture ingress, and drainage.

Sustain Energy Solutions is looking for one office assistant to join the team in Hamilton City—a minimum of 30 hours per week with a pay rate between $25 - $32 per hour.

You will be working within Waikato, Bay of Plenty, and Auckland region, but may be required to travel occasionally for some out-of-town work.

You will be responsible for providing operational and admin support. You will be liaising withclients and other stakeholders, providing admin and operation support. Exceptional customerservice and expert assistance are what this role is all about.

Key responsibilities:

- Supporting clients with their quarries
- Arranging appointments for the healty home assessors and installers
- Data entry into Microsoft Office and other relevant software
- Filing of documents
- Complete weekly reports and attend any meetings.
- To be a positive, willing, and agile member of the team
- Writing meeting minutes and update
- Maintaining and updating incident reporting
- Handling complaints or any major incidents appropriately.
- Managing, maintaining, and protecting the company’s information database in both paper &electronic form.
- Assisting License Immigration Adviser with all the required paperwork
- Sending Invoices to clients and other stakeholders and tracking payments
- Any other duties as required including duties of receptionist

Qualification

Level 2/10+2 or equivalent qualification

Skills & experience required:

- Ideally have a similar role and/or within the consultancy industry
- Have phone-based customer service experience.
- Knowledge of Microsoft systems.
- Be health and Safety focused.
- Can do attitude and willingness to go above and beyond for clients.
- Ability to think on your feet to solve problems.
- Excellent written and verbal communication


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