Client Relationship Manager

2 weeks ago


Auckland City, New Zealand Toll Group Full time

Company Description

Global Forwarding delivers cargo across our global network via road, rail, sea, and air. From loose cartons for consolidation and palletised cargo to moving dangerous goods and bulk commodities, we have the experience, the infrastructure, and the global network to get freight moving - across towns, across countries and across continents.

**Job Description**:
Be connected. We have a rare opening within our Global Forwarding business for a Client Relationship Manager to join the team in our Mangere office. This is an opportunity that will instantly connect you to our global network. As the CRM you will take the lead in providing Freight Forwarding solutions for our key customers ensuring safe and efficient delivery of their products. Reporting line for this role is the Commercial Manager who is well regarded within our business and will certainly look to further develop your critical thinking and commercial awareness of our Logistics operation.
**Some of your duties could include;**
- Quarterly and monthly presentations to our customers on service delivery
- Commercial review and assessment of customer performance vs revenue target
- Retention and growth of customer portfolio both domestic and global
- Partner with customers in the identification and implementation of Freight Forwarding solutions
- Leading and inspiring through collaborative working with a team of customer service specialists (not direct reports)

**Qualifications**:
To be successful in this role, you will need:

- 5 years’ experience within Freight Forwarding (ideally within a similar role)
- Demonstrable experience in customer retention and growth
- Proven ability to partner with customers in identification and implementation of supply chain solutions
- Good working knowledge of Microsoft systems (PowerPoint, Excel, Word)
- Experience working with and managing major importers

Additional Information**
Be Connected**

With a bold vision and innovative drive, join our 20,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. There are countless opportunities to learn and make a real impact in shaping our industry’s future. Grow with diverse challenges amongst a friendly and inclusive global culture. Take pride in building relationships that matter, because being connected is at the centre of what makes Toll great - it’s what makes our possibilities endless.
- Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples and those of all ages, genders and abilities._

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.



  • Auckland City, New Zealand Team Recruitment Full time

    **The company**:A large global freight forwarding business whose brand has a very strong presence in the market place, they also pride themselves on their excellent service offering across the entire supply chain. **The: Role**:Managing a portfolio of corporate clients, building strong relationships and gaining a solid understanding of their business and...


  • Manukau City, New Zealand Montay Finance Full time

    Montay Finance is a trusted brokerage with 13+ years of experience, specializing in tailored Automotive financial solutions. We are seeking a Client Relationship Manager to nurture and expand our client and dealer base by delivering exceptional financial advice and service. This role involves maintaining strong relationships, identifying new business...


  • Auckland, Auckland, New Zealand TRACK Aotearoa NZ Full time

    As a Client Relationship Manager, you'll be responsible for building and maintaining strong relationships with our clients. You'll work closely with our teams to understand client needs and develop tailored solutions to meet their expectations.With a strong background in digitally- and data-lead solutions, you'll be able to provide expert advice and guidance...


  • Auckland, Auckland, New Zealand Clemenger Group Limited Full time

    **About Us**Clemenger Group Limited is a shopper and retail agency that combines intelligence and creativity to influence choice right through the shopper journey.We strive to make our clients' brands and businesses the number one choice for Kiwi consumers.**The Role**The Client Relationship Manager's primary responsibility is to assist on the day–to–day...


  • Auckland, Auckland, New Zealand Asb Bank Full time

    Job Summary:We are seeking a highly motivated and experienced Commercial Account Manager to join our team at ASB Bank. As a key member of our commercial banking team, you will be responsible for delivering exceptional customer service to our high-value clients. This is an exciting opportunity to join a dynamic team and contribute to the success of our...


  • Auckland, Auckland, New Zealand Aon Hewitt Full time

    As a Client Relationship Manager at Aon Hewitt, you will be responsible for building and maintaining strong relationships with clients.You will lead client servicing requirements, identify opportunities for growth within your existing client base as well as new business, and provide professional, accurate and efficient responses to client needs.You will work...


  • Auckland, Auckland, New Zealand Stoppress Full time

    About the RoleThis is an exciting opportunity to work with us as a Client Relationship Manager. You will be responsible for developing operations and programme strategies for clients that may span marketing, sales, CRM or customer experience projects and initiatives.


  • Auckland City, New Zealand Ray White Parnell Full time

    The role of the Customer Care Assistant is to ensure superior customer service is delivered to all clients and members of the community the office has relationships with. The Customer Care Assistant is committed to process improvement and leveraging valuable consumer insights to increase leads within the business, customer satisfaction, and customer...


  • Auckland, Auckland, New Zealand NZME New Zealand Full time

    Sales and Customer Service">The Classified Sales Consultant role requires strong sales and customer service skills, with the ability to build and maintain relationships with clients. You will work closely with clients to understand their advertising needs and provide tailored solutions.">Main Responsibilities">">Build and maintain relationships with...


  • Auckland, Auckland, New Zealand Clemenger Group Limited Full time

    Company Overview: Raydar is a shopper and retail agency that combines intelligence and creativity to influence choice throughout the consumer journey. Our mission is to make our clients' brands and businesses the number one choice for Kiwi consumers.About the Role:The Client Relationship Manager will assist in the day-to-day management of client accounts and...


  • Auckland, Auckland, New Zealand Mitre 10 (New Zealand) Limited Full time

    What We're Looking ForWe are seeking a highly motivated Client Relationship Manager who has proven experience in account management and sales success. You will have a strong background in the building, construction, trade, or industrial sales industries.Your excellent relationship management skills, ability to influence and negotiate, and strong commercial...


  • Auckland, Auckland, New Zealand ASB Bank Full time

    **Welcome to ASB Bank:**We are a leading financial institution committed to delivering exceptional customer experiences. Our Advice Centres are currently undergoing an exciting period of transformation, and we invite you to join us on this journey.**About the Role:**We are seeking a skilled Client Relationship Manager to join our Sylvia Park team. In this...


  • Auckland City, New Zealand SCRUFF Full time

    **Company Description**: Global Forwarding delivers cargo across our global network via road, rail, sea, and air. From loose cartons for consolidation and palletised cargo to moving dangerous goods and bulk commodities, we have the experience, the infrastructure, and the global network to get freight moving - across towns, across countries and across...


  • Auckland, Auckland, New Zealand Chapman Tripp Full time

    About This OpportunityWe are seeking an experienced Client Relationships Manager to join our Clients & Markets team, working closely with Partners and their teams to drive business development and growth. The successful candidate will lead Business Development activities, including project management of pitches, creation of proposals, and responding to...


  • Auckland, Auckland, New Zealand Tangram Full time

    Tangram is looking for a skilled Client Relationship Manager to join our team in Rosedale. As an outbound sales professional, you will be responsible for calling warm leads and booking appointments for clinics across New Zealand.The ideal candidate will have a strong background in outbound sales and experience using contact centre systems. They will also...


  • Auckland City, New Zealand LRI Invest S.A. Full time

    APEX Group, a global financial services provider, seeks an experienced and dedicated Client Relationship Manager to join our inclusive team. This full-time Client Relationship Manager hybrid role is based in Auckland and offers a favourable salary and benefits package, including the opportunity to explore flexible working arrangements. As a Client...


  • Auckland, Auckland, New Zealand Aon Hewitt Full time

    Aon Hewitt is a global leader in shaping decisions for the better. Our team of experts helps organizations navigate complex challenges and drive growth through strategic engagement.What We OfferWe offer a comprehensive benefits package and an agile, inclusive environment that allows you to manage your wellbeing and work/life balance. As a member of our team,...


  • Auckland City, New Zealand Generate Full time

    **Client Relationship Manager - Inbound** **About Us** We are a proudly NZ owned and operated KiwiSaver and wealth manager. We were founded on the belief that all Kiwis should have access to simple, easy to understand financial advice and socially responsible investments that deliver long-term profitability. Ultimately, we exist to educate, empower, and...


  • Auckland, Auckland, New Zealand ASB Bank Full time

    Key ResponsibilitiesManage client relationships and deliver exceptional customer servicePrepare credit submissions and review ongoing businessDevelop and maintain strong relationships with internal stakeholders


  • Auckland, Auckland, New Zealand Aon Full time

    Aon Inpoint plays a key role in shaping the future of the insurance industry. As a Client Relationship Manager - Asia Pacific, you will have the opportunity to harness your client relationship management expertise and insurance knowledge while working alongside a diverse and close-knit team. The Opportunity:You will be responsible for handling and growing a...