National Account Manager

7 months ago

Auckland City, New Zealand Dyson Full time

**Summary**:
**Salary**:
Competitive

Team:
Sales

**Location**:
New Zealand - Auckland Office

**About Us**:
Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re growing fast and our ambition is huge - more categories, more locations and more people.

Our Sales team epitomises the entrepreneurial spirit that has defined Dyson since day one: ambitious, commercially savvy and strategically agile. We work with some of the world’s biggest retailers, implementing the most profitable long term business plans and driving innovative ways to put our technology into more hands. It requires managing multiple networks of Dyson people and overseeing many different retail areas - from in store fixtures to online activation. It takes ownership, courage and tough negotiations. Being constantly driven to see clearer solutions and drive better sales.

**About the Role**:
The National Account Manager manages the relationship between Dyson and relevant New Zealand retailers at Head Office level, responsible for both the tactical direction and strategic sales plans.

This role is responsible for the growth of Dyson sales volume, revenue, gross margin and market share in consumer products in New Zealand and is a 12 month Fixed Term Contract.

Main responsibilities include but not limited to:

- Deliver annual sales volumes to plan and contribute to and implement channel strategies that optimise retail opportunities and Dyson profitability in line with New Zealand goals
- Deliver monthly sales volumes and communicating and escalating as appropriate any changes to target, forecast or LE
- Effectively manage promotional spend budget to deliver the best return on investment through a transparent approval process
- Responsible for the CPFR process working collaboratively with the retailer
- Ensure accuracy in monthly customer volume forecast process that is 18 month rolling and takes into account sales trends, promotions, seasonality, distribution changes, NPD and product exits
- Drive down customer retail returns and analyse relevant sales in/sales out, stock on hand and all available data to identify underlying trends and immediate sales opportunities, and ensure sales staff implement the identified opportunities
- Conduct regular meetings with key contacts within the trade to ensure customer account plans are on track
- Participate in annual top to top meetings between Dyson personnel and key New Zealand customers
- Champion and deliver key customer initiatives both within Dyson and with the customer. (e.g. Category management, in store, returns etc)
- Create quarterly and annual Joint Business Plans (JBP) with top customers and support the negotiations of annual terms and commercial agreements
- Feed customer volume projections into the monthly Dyson forecast
- Shape and influence our strategy for how our products are merchandised and presented in store, on the internet and in catalogue
- Present to customers all NPD and executes world class NPD launches
- Work internally to ensure that the field sales team have the necessary tools to execute plans in store and maximise momentum
- Negotiate with retailers to enable; a demonstrator scheme, academy, category management and in-store fixtures
- Monitor competitor activity, report and develop activity to counter their impact

**About You**:
To be successful in this role you will bring excellent leadership, decisive and influencer abilities. You are a strong team player who is capable of mobilising teams to achieve business plans and a self-start who sees things to completion.

Previous skills & experience:

- Significant commercial experience in consumer goods, with strong track record of category management
- Proven delivery of consistent sales results
- High level experience of customer negotiations and dealings
- Evidence of budget control and can demonstrate CPFR Forecasting and financial expertise
- Degree qualified or equivalent experience
- High level of communication skills both verbal and written
- Expert Microsoft PowerPoint and Excel skills.

**Benefits**:
At Dyson, our people are at the heart of everything we do. We value you bringing your whole self to work - your authentic you. We believe that diversity and an inclusive team is what sets us about and brings about great ideas, innovation and growth.

Outside of a competitive salary package, our team members receive additional paid annual and personal leave, a generous above market parental leave offering and ongoing learning and development opportunities.

We have a vibrant and diverse culture that is geared towards recognition and realising ambition.

LI-VG1

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