Area Manager

1 week ago

Hamilton, New Zealand Westpac New Zealand Full time

Area Manager, Corporate Banking- Based in Waikato, supporting our central North Island customer base- Full time, Permanent position

Mō te tūranga | About the Role

Reporting to the Regional Manager, you will be accountable for the performance of a regional team made up of Relationship Managers and Analysts covering a variety of industry verticals. As a senior leader in IBB the Area Manager is empowered to drive ‘one-team’ engagement in their local area, building close working relationships with CBW and other segments in IBB.

Key responsibilities include:
- Employee engagement, capability, and performance.- Ensuring strong risk management practices are embedded across the team.- Managing workflow and capacity.- Supporting the delivery of the Corporate banking strategy and respective industry sub-strategies.- Regularly coaching your direct reports.- Customer experience (including NPS).- Regular monitoring of customer activities to ensure your team deliver high quality interactions and ensuring that these are appropriately recorded in bank systems.- Proactively supporting industry specialisation as a point of difference in market for IBB.- Proactively engaging in the local community to build market presence and taking a strong local leadership role in this community.- Supporting process improvement and digitisation initiatives.- Creating a strong ‘one-team’ culture in your local area.

Nā tāu rourou | What will you bring?

You are an exceptional people leader with demonstrated success in motivating people to do their best, with the ability to create a team culture with a growth mindset. You can mobilise a workforce to achieve best customer outcomes utilising remote working tools across a geographically spread team.

In addition, you will have:
- Comprehensive understanding of corporate customers and their needs.- Expert knowledge of the financial services industry, including 10+ years banking experience, preferably within a corporate environment.- Direct experience in a Relationship Management role would be an advantage.- Demonstrated success leading high performing teams.- Able to recognise areas of opportunity to adapt and innovate and drive productivity improvements.- Understanding of performance and engagement drivers and motivating people to do their best.- Highly developed business acumen which translates into the ability to represent Corporate in a professional manner.- Strong coaching and mentoring skills.- Ability to take ownership to act independently within agreed frameworks.- Ability to build networks both internally and externally and communicate with confidence.- Tertiary qualification preferred.

Westpac Hei Wāhi Mahi | Working at Westpac

In addition to immersing yourself in a supportive team environment, you'll receive some great job perks and benefits including:

- 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
- Additional purchased leave options up to 4 weeks per year
- Banking benefits, insurance discounts and superannuation scheme
- Growth and development - we provide opportunities for development and promote internal mobility
- Recognition - we recognise and reward our star performers
- School holiday subsidy - help you balance work and family during school holiday
- 2 Volunteer days per year

Ko mātou tēnei | Our Organisation

At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.

What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac - it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you

The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us - we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities - your attitude and passion are as important to us as your experience, qualifications and capabilities.

Mahi tahi tātou, kaha ake tātou | Together Greater

Applications close:
17 May 2024

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