Delivery Specialist

2 weeks ago

Wellington City, New Zealand New Zealand Government Full time

New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.

We’re working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver ‘Our Business’ and achieve long-term change.

Fixed Term - Delivery Specialist (Recruitment)
- Based at Police National Headquarters Wellington
- Band G
- Police Employee
- 2 Positions each 12 months Fixed Term Contracts (project cover)
- JR4784112
Mō te tūnga | About the role
Are you an experienced Recruiter with a technical aptitude or talent for business improvement?

Are you someone with a technical background wanting recruitment experience?

This could be a role for you

The Police Recruitment group is responsible for attracting and selecting quality talent into and across New Zealand Police through a high quality, trusted and transparent recruitment service enabling the delivery of Our Business.

The Recruitment group includes the Talent Resourcing and Delivery team that supports the two operational teams who are responsible for facilitating the recruitment and selection process of constabulary and non-constabulary positions.

As a member of the Talent Resourcing and Delivery team, the Delivery Specialists are the first line of support to the operational teams for recruitment systems, information, processes, tools, reports, and documents. They also support the Director of Recruitment and work alongside the Strategic Workforce Planning function.

From mid-2024, a programme of several recruitment initiatives needs to be developed including the rebuild and optimisation of the applicant tracking system (ATS) for the recruitment and selection of Police Recruits beyond its current state to include other intake-based recruitment.

The Delivery Specialists will lead and/or support various workstreams and be responsible for co-designing, testing, and implementing recruitment initiatives and enhancements. Most work streams will need to be completed no later than mid-2025.

Delivery Specialists will also be supporting Recruitment Team Leaders and their teams with training, trouble shooting, fixes and small-scale projects. Day to day responsibilities are portfolio based including official correspondence, service partner contract management, report writing, system access audits, process mapping, website maintenance and continuous improvement.

These Delivery Specialists will be located at Police National Headquarters in Wellington which is also the home to the Commissioner of Police, the Police Executive team and several key service partners including Brand and Marketing, Strategic Comms, Legal Services, Assurance, Ministerial, Workforce Management, Payroll and Human Resources.

**Takohanga Matua | Key Accountabilities**:

- Builds effective relationships with all Recruitment team members, service partners and stakeholders.
- Supports and collaborates with the Recruitment operational team members to meet their needs and requirements.
- Supports the Recruitment Leadership Team with recruitment reporting, insights, analysis, and recommendations.
- Advocates and fairly represents the interests of the Recruitment group and its members across other Police programs and projects.
- Responsible to plan, execute and implement initiatives, tasks, and requests within agreed timeframes.
- Responsible to produce Standard Operating Procedures (SOPs), desk files, workflows, functional process maps and Recruitment documentation in compliance with brand.
- Responsible for producing and contributing to project plans and communication plans.
- Undertakes extensive and concise research to produce professional written responses to requests including OIA and Privacy Act requests.
- Undertakes data / information analysis and produces professional written documents that identify problem statements, risks, mitigations, recommendations, and conclusions.
- Ensures recruitment third party and service partner obligations are being met in accordance with contractual obligations and service level agreements.
- Ensures recruitment digital and physical records are accurate to comply with legislative and Police policy requirements.

He aha taau e kawe mai | What you’ll bring

Whilst we are looking for skills, knowledge, and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

**Experience**:

- Working in a public-sector high-volume recruitment or human resources environment.
- Demonstrated experience in process design, preferable.
- Experience with ATS or CRM administrator-lev

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