Service Desk Analyst Contractor
5 months ago
Duration: September 4th - October 13th, with potential for extension
- Wellington Central Location - 5 days in the office
- Hourly rate of $30.00 per hour + GST
- Duration: September 4th - October 13th, with potential for extension
- Wellington Central Location - 5 days in the office
- Hourly rate of $30.00 per hour + GST
**About the Company**:
Our client, a prominent service provider specializing in networking/security solutions and Mobile Device Management (MDM), is seeking a motivated Service Desk Support Contractor to join their team in Wellington Central.
**Key Responsibilities**:
- Assist users with troubleshooting technical issues related to networking, security solutions, and MDM.
- Maintain accurate records of support requests and resolutions in the ticketing system.
- Ensure timely and effective communication with users to provide updates on issue resolution.
- Collaborate with the broader IT team to improve overall user experience and support processes.
**Requirements**:
- Proven experience in a Level 1 support role or an IT-related degree.
- Strong understanding of networking, security solutions, and Mobile Device Management concepts.
- Excellent communication skills and the ability to convey technical information clearly to non-technical users.
- Familiarity with common help desk software and ticketing systems.
- Exceptional customer service skills and a dedication to delivering high-quality support.
**Benefits**:
- Competitive hourly rate: $30 per hour + GST.
- Opportunity to work with a leading service provider in the networking and security industry.
- Gain valuable experience and exposure in a dynamic IT environment.
- Convenient Wellington Central location with easy access to public transportation.
If this sounds like a role you are keen to know more about then please APPLY NOW
Your interest will be treated in the strictest of confidence.
Applicants must be legally entitled to work in New Zealand.
If you are not an NZ Citizen, you must have the right of permanent residence or a work permit.
TN_3611958_5
Tram Nguyen
0226771914
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