Customer Service Representative

3 weeks ago


Auckland City, New Zealand Madison Recruitment Full time

**About the Company & Culture**: One of New Zealand’s leading electronic payments companies who Kiwis rely on to ensure that electronic purchasing is available wherever purchases for goods and services need to be made.

**Day to day responsibilities**:

- Providing an excellent customer experience to both internal and external customers
- Up sell and cross sell in order to add value to each customer
- Data entry of information regarding customer queries
- Managing network or power related issues
- Handling end of day reconciliation enquiries
- Providing information to potential customers who are interested in learning more about company services

**Location**: Auckland CBD

**Days/ Hours**: Monday - Friday rostered between 8am - 7pm. You will be guaranteed 30 hours per week during the training period and gradually increase to up to 40 hours per week depending on business needs.

**About You**:To be successful you will need to have a positive attitude and willingness to learn, being a team player is key Contact centre experience is preferred but equally open to a customer service background with the right attitude.
- Have proven customer service experience, ideally in a contact centre environment
- Have a strong customer focus and the ability to deliver timely solutions based on the needs of the customer
- Be technically savvy and able to use multiple systems to solve the customer query
- Be proactive, take initiative at work, are personable and fun to be around

**Benefits**:

- Competitive renumeration
- Opportunity to work from home up to 3 days per week once fully trained
- Opportunity for assignment extension or to go permanent

Don’t miss your opportunity to work with an award-winning company supporting local businesses all over New Zealand

**Reference**:137909



  • Auckland City, New Zealand Service Foods Ltd Full time

    We are seeking an experienced and reliable Customer Service Representative to join the Night Shift Team at our Auckland branch. **Mō te tūranga mahi | About the role** As a Customer Service Representative at Service Foods, you will be the primary point of contact for our customers, managing inquiries, processing orders, and resolving issues. Using...


  • Auckland City, New Zealand Madison Recruitment Full time

    **Are you looking for a customer service opportunity with the prospect of growth?** Madison is pleased to be recruiting for a well-known New Zealand cleaning company with a number of accolades to their name. They are a proven and award-winning company providing commercial cleaning and building services to companies throughout NZ and have franchises...


  • Auckland City, New Zealand Team Recruitment Full time

    **Customer Service Representative** - Leading Provider in Logistics in the Healthcare sector - Potential to lead to permanent employment Provide exceptional customer support through order processing and engaging communication. Collaborate with a supportive and high-performing team. **About the Assignment**: As a customer service representative, you will...


  • Manukau City, New Zealand Service Foods Full time

    When you join our team at Service Foods, you become part of a dynamic, rapidly growing company that truly values its employees. We offer a highly competitive pay package, ongoing training and development opportunities, career progression support, as well as a discounted staff purchase scheme and a commitment to work-life balance. Our team of over 800 people...


  • Auckland City, New Zealand SS Plumbing Supplies Ltd TA SS Imports Ltd Full time

    **Customer Service Representative** **Auckland** SS Imports Ltd (Home of Hvac Products), specialist products for the air-conditioning, heating and refrigeration market providing our customers with a choice of aftermarket solutions nationally As the Customer Service Representative for Our Store, you will be responsible for overseeing the smooth and...


  • Auckland City, New Zealand Emergent Full time

    Immediate Start - Grafton, Auckland location - Training provided! Work in a supportive team within the medical industry as a customer service representative! Start ASAP, based in Auckland, and training provided! We are looking for an inquisitive Customer Service Representative who has experience dealing with customers - either face to face or over the...


  • Auckland City, New Zealand NZ Post Full time

    Customer Service Representative | East Tamaki | Permanent Full-Time - Monday to Friday: 09:00 - 17:30 - $26.84 per hour - Location: 23 Underwood Street, East Tamaki, Auckland We are looking for a Customer Service Representative who will deliver an exceptional level of customer service to our customers by resolving enquiries and providing solutions. **In...


  • Auckland City, New Zealand Horizon Recruitment Agencies NZ Full time

    Customer Service Representative Company Overview: Our company is a dynamic and innovative online Customer Service Representative committed to providing personalized and seamless travel experiences to our clients. We are currently seeking a Remote Travel Consultant to join our team and assist clients in planning unforgettable journeys from the comfort of...


  • Auckland City, New Zealand NZ Post Full time

    Customer Service Representative | East Tamaki | Permanent Full-Time - Monday to Friday: 9.30am - 6pm - $26.06 per hour - Location: 23 Underwood Street, East Tamaki, Auckland The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to customer need and...


  • Wellington City, New Zealand Beyond Recruitment Full time

    We have a new opportunity based in Wellington CBD as a Customer Service Representative. Commencing ASAP till the 23rd December! Potential to go longer. Perfect for a university student with previous customer service/data entry experience. **These Roles Are**: - Customer Service Representative - mainly inbound calls - $25.00 per hour depending on...


  • Auckland City, New Zealand NZ Post Full time

    Customer Service Representative | East Tamaki | Permanent Full-Time - Monday to Friday 9:30am to 6pm - $26.06 per hour - Location: 23 Underwood Street, East Tamaki, Auckland The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to customer need and...


  • Auckland City, New Zealand BP Full time

    **Job No**: 889981 **Work Type**: Casual **Location**: Auckland **bp Connect Silverdale** **Are you our next Customer Service Representative?** **If you’re looking to kick start your career with a leading brand. We have a lot to offer.** As you would expect from one of the largest global brands in the world, you’ll be rewarded with fantastic benefits...


  • Auckland City, New Zealand TTEC Full time

    Customer Service Representative Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a **Customer Service Representative** working on our client site in **Auckland, New Zealand** you’ll be a part of bringing humanity to business. #experienceTTEC **What You’ll be Doing** Do you have a passion for...


  • Auckland City, New Zealand Laminex NZ Full time

    Are you a passionate problem solver with a knack for making people smile? Do you thrive in a dynamic environment where no two days are the same? If so, we have the perfect opportunity for you! Laminex New Zealand is on the lookout for a **Customer Service Representative **to join our incredible team and be the face of our company's renowned service. - This...


  • Auckland City, New Zealand NZ Post Full time

    Customer Service Representative | East Tamaki | Fixed Term contract until March 2025 - Monday to Friday: 08:00 - 16:30 - $26.84 per hour - Location: 23 Underwood Street, East Tamaki, Auckland - Fixed term contract until March 2025 We are looking for a Customer Service Representative who will deliver an exceptional level of customer service to our customers...


  • Auckland City, New Zealand BP Full time

    **Job no**: 897340 **Work type**: Part Time **Location**: Auckland Central **bp Connect Fanshawe St (Auckland)** **Are you our next Customer Service Representative?** **If you’re looking to kick start your career with a leading brand. We have a lot to offer.** As you would expect from one of the largest global brands in the world, you’ll be rewarded...


  • Auckland, Auckland, New Zealand Compass Group New Zealand Full time

    Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The successful candidate will be responsible for providing exceptional customer service, assisting with food preparation and presentation, and working collaboratively with colleagues to achieve...


  • Auckland City, New Zealand Laminex NZ Full time

    **Laminex New Zealand forms part of the Building Products division of Fletcher Building. We are a trusted business partner for decorative surfaces and panel products offering expert knowledge and exceptional value to customers. With market leading brands in our portfolio including Formica, Laminex, Melteca, Strandfloor, Lakepine MDF and Caesarstone, Laminex...


  • North Shore City, Auckland, New Zealand North Harbour Rental Group Full time

    **Customer Service Representative**: Employer: North Harbour Rental Group Position: Customer Service Representative Ref: 20617139 **Location**: Albany & North Shore NZ Position Type: Full-Time Description: **ABOUT OUR WORK** North Harbour Rental is a New Zealand owned and operated business based in Albany, Auckland. An organisation that has been around...


  • Auckland City, New Zealand Fletcher Building Full time

    **General Information**: **Job Type** Fixed Term **Category** Customer Service **Business** Steel **Location** Auckland **Job Reference** 37916 **Posted Date** 30-Aug-2024 **Closing Date** 28-Sep-2024 **Description**: - Fletcher Steel is New Zealand’s leading importer, distributor and processor of steel representing Fletcher Building’s...