Customer Service Representative
7 months ago
Req ID: 11238**Kia Ora**
**We’re going places. Are you?**
Great Journeys New Zealand (GJNZ) operate some of New Zealand’s most iconic Tourism experiences and Interregional commuter trains - The TranzAlpine, Coastal Pacific, Northern Explorer, Capital Connections and Te Huia services. Over recent years we have been embarking on transformational change regarding how we offer unique experiences to domestic and international visitors. Originating from scenic train travel, we now offer Scenic Day Trips, Short Breaks & fully guided multi-day tours.
We have an exciting opportunity for a motivated **Customer Service Representative** on a** Permanent, Part-time **basis** **to join our team at the Strand station in Parnell.
**What you’ll do**
As a Customer Service Representative, not only will you provide exceptional customer service delivery to our passengers, you will also:
- Open and close the Northern Explorer arrival area
- Provide general travel advice and information to our guests and passengers
- Assist with unloading luggage
- Ensure customer's luggage is well looked after
- Organise taxi services for travelling guests
- Ensure pick up area is for authorised taxi services and vehicles
Hours for this role are set:
- Wednesday - 3 hours (6:00PM-9:00PM)
- Friday - 3 hours (6:00PM-9:00PM)
- Sunday - 3 hours (6:00PM-9:00PM)
**What you’ll need**
We are looking for people with exceptional customer service skills and a can-do attitude who are passionate about the service they deliver.
To be successful in this role, you must:
- Be able to think on your feet in a fast-paced environment
- Have a strong customer focus with the ability to relate to people at all levels
- Have a sense of urgency and work with speed and accuracy
- Be a great problem solver
- Maintain your composure and help keep passengers calm in potentially high stress situations
- Have impeccable attention to detail and a talent for multi-tasking
- Have exemplary communication and interpersonal skills
- Have a moderate level of physical fitness as some lifting of passenger's luggage is required
**What you’ll get**
- Competitive remuneration
- Enhanced leave options
- Access to discounted travel, health insurance & holiday houses across NZ as part of the Staff Welfare Trust
- A strong Zero Harm policy to keep you safe
- Accelerating your career with continued training and development
**Why KiwiRail?**
If you’re ready to go places, we’re ready to take you there.
Position Description: Customer-Service-Representative-Scenic-Journeys
**Job Segment**:Customer Service Representative, Tourism, Travel Industry, Customer Service, Travel
-
Customer Service Representative
7 months ago
Manukau City, New Zealand Service Foods Full timeWhen you join our team at Service Foods, you become part of a dynamic, rapidly growing company that truly values its employees. We offer a highly competitive pay package, ongoing training and development opportunities, career progression support, as well as a discounted staff purchase scheme and a commitment to work-life balance. Our team of over 800 people...
-
Customer Service Representative
7 months ago
Auckland City, New Zealand Gurnishan Enterprise Ltd Full time**CUSTOMER SERVICE REPRESENTATIVE(S)** **Customer Service Representative** As a Customer Service Representative, you’ll spend a lot of time on your feet keeping shelves stocked, serving customers, serving delicious coffees and food, running the till, and keeping the store clean and tidy - because you know it’s the little details that add up to a great...
-
Customer Service Representative
7 months ago
Auckland City, New Zealand Madison Recruitment Full time**Are you looking for a customer service opportunity with the prospect of growth?** Madison is pleased to be recruiting for a well-known New Zealand cleaning company with a number of accolades to their name. They are a proven and award-winning company providing commercial cleaning and building services to companies throughout NZ and have franchises...
-
Customer Service Representative
7 months ago
Auckland City, New Zealand Stellar Full time**Contract Type**: - Casual**Location**: - NZ - Auckland - North Island**Industry**: - Call Centre & Customer ServiceI am on the lookout for a customer service representative to start Next Monday as a customer service representative role working in a wholesale warehouse based in the North Shore. The role is office based across 5 days per week (Monday to...
-
Customer Service Representative
7 months ago
Auckland City, New Zealand Team Recruitment Full time**Customer Service Representative** - Leading Provider in Logistics in the Healthcare sector - Potential to lead to permanent employment Provide exceptional customer support through order processing and engaging communication. Collaborate with a supportive and high-performing team. **About the Assignment**: As a customer service representative, you will...
-
Customer Service Representative
7 months ago
Auckland City, New Zealand HAYS Full timeCustomer Service, Call Centre, Admin, Administration **Your new company** Join a highly reputable, global organisation, who provide their customers with a variety of services. They are looking for another customer service representative to join their close-knit office support team! **Your new role**: As a Customer Service Representative, you will play a...
-
Customer Service Representative
4 days ago
Auckland City, New Zealand Emergent Full timeImmediate Start - Grafton, Auckland location - Training provided! Work in a supportive team within the medical industry as a customer service representative! Start ASAP, based in Auckland, and training provided! We are looking for an inquisitive Customer Service Representative who has experience dealing with customers - either face to face or over the...
-
Customer Service Representative
6 months ago
Auckland City, New Zealand Horizon Recruitment Agencies NZ Full timeCustomer Service Representative Company Overview: Our company is a dynamic and innovative online Customer Service Representative committed to providing personalized and seamless travel experiences to our clients. We are currently seeking a Remote Travel Consultant to join our team and assist clients in planning unforgettable journeys from the comfort of...
-
Customer Service Representative
4 months ago
Auckland City, New Zealand NZ Post Full timeCustomer Service Representative | East Tamaki | Permanent Full-Time - Monday to Friday: 09:00 - 17:30 - $26.84 per hour - Location: 23 Underwood Street, East Tamaki, Auckland We are looking for a Customer Service Representative who will deliver an exceptional level of customer service to our customers by resolving enquiries and providing solutions. **In...
-
Customer Service Representative
6 months ago
Auckland City, New Zealand NZ Post Full timeCustomer Service Representative | East Tamaki | Permanent Full-Time - Monday to Friday: 9.30am - 6pm - $26.06 per hour - Location: 23 Underwood Street, East Tamaki, Auckland The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to customer need and...
-
Customer Service Representative
7 months ago
Auckland City, New Zealand TTEC Full timeCustomer Service Representative Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a **Customer Service Representative** working on our client site in **Auckland, New Zealand** you’ll be a part of bringing humanity to business. #experienceTTEC **What You’ll be Doing** Do you have a passion for...
-
Customer Service Representative
7 months ago
Auckland City, New Zealand NZ Post Full timeCustomer Service Representative | East Tamaki - Monday to Friday 9:30am to 6pm - $26.06 per hour - Location: 23 Underwood Street, East Tamaki, Auckland The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to customer need and continually improving...
-
Customer Service Representative
7 months ago
Auckland City, New Zealand NZ Post Full timeCustomer Service Representative | East Tamaki | Permanent Full-Time - Monday to Friday 9:30am to 6pm - $26.06 per hour - Location: 23 Underwood Street, East Tamaki, Auckland The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to customer need and...
-
Customer Services Representative
7 months ago
Auckland City, New Zealand Laminex NZ Full timeAre you a passionate problem solver with a knack for making people smile? Do you thrive in a dynamic environment where no two days are the same? If so, we have the perfect opportunity for you! Laminex New Zealand is on the lookout for a **Customer Service Representative **to join our incredible team and be the face of our company's renowned service. - This...
-
Customer Service Representative
4 months ago
Auckland City, New Zealand NZ Post Full timeCustomer Service Representative | East Tamaki | Fixed Term contract until March 2025 - Monday to Friday: 08:00 - 16:30 - $26.84 per hour - Location: 23 Underwood Street, East Tamaki, Auckland - Fixed term contract until March 2025 We are looking for a Customer Service Representative who will deliver an exceptional level of customer service to our customers...
-
Customer Service Representative
1 week ago
Auckland City, New Zealand Laminex NZ Full time**Laminex New Zealand forms part of the Building Products division of Fletcher Building. We are a trusted business partner for decorative surfaces and panel products offering expert knowledge and exceptional value to customers. With market leading brands in our portfolio including Formica, Laminex, Melteca, Strandfloor, Lakepine MDF and Caesarstone, Laminex...
-
Customer Service Representative
6 days ago
Auckland City, New Zealand Laminex NZ Full time**Laminex New Zealand forms part of the Building Products division of Fletcher Building. We are a trusted business partner for decorative surfaces and panel products offering expert knowledge and exceptional value to customers. With market leading brands in our portfolio including Formica, Laminex, Melteca, Strandfloor, Lakepine MDF and Caesarstone, Laminex...
-
Customer Service Representative
43 minutes ago
North Shore City, Auckland, New Zealand North Harbour Rental Group Full time**Customer Service Representative**: Employer: North Harbour Rental Group Position: Customer Service Representative Ref: 20617139 **Location**: Albany & North Shore NZ Position Type: Full-Time Description: **ABOUT OUR WORK** North Harbour Rental is a New Zealand owned and operated business based in Albany, Auckland. An organisation that has been around...
-
Customer Service Representative
4 months ago
Auckland City, New Zealand Fletcher Building Full time**General Information**: **Job Type** Fixed Term **Category** Customer Service **Business** Steel **Location** Auckland **Job Reference** 37916 **Posted Date** 30-Aug-2024 **Closing Date** 28-Sep-2024 **Description**: - Fletcher Steel is New Zealand’s leading importer, distributor and processor of steel representing Fletcher Building’s...
-
Customer Service Representative
56 minutes ago
Auckland City, New Zealand Fletcher Building Full time**General Information**: **Job Type** Fixed Term **Category** Manufacturing **Business** Steel **Location** Auckland **Job Reference** 39023 **Posted Date** 07-Jan-2025 **Closing Date** 06-Feb-2025 **Description**: **Dimond is New Zealand's largest manufacturer of steel roofing, cladding, structural and rainwater products. We are part of...