Customer Service Representative

3 months ago


Auckland City, New Zealand Cultivate Full time

Monday to Friday, 8:30am-5:00pm - Weekends free
- Auckland CBD Location - Close to public transport hubs
- $30 plus 8% holiday pay accrued
- approximately 8-10 weeks

**About the Company**:
An Aotearoa owned and operated organisation, who is an award winning KiwiSaver provider, passionate about ensuring customers, employees and communities are taken care of.

**About the role**:
As a Customer Service Representative, you’ll be part of a small team who operate passionately to provide a high quality of customer care, aiming to create positive and helpful experiences. We need individuals with an empathetic nature and those who are confident communicating with people from all walks of life.

**In this role you will be**:

- Updating and managing the customer database - ensuring systems are well maintained
- Actively engaging with your colleagues and contributing to a positive workplace culture
- Learning from some of the best in the industry - refining your skillset within financial services

**Benefits/Why this role?**
- A work environment passionate about creating an inclusive, diverse and supportive culture
- A chance to gain experience with a reputable Kiwi organisation
- looks great on the CV
- A temporary assignment, allowing you to gain great experience in the financial sector - AND potential for permanent opportunities

**About you**:

- A team player who thrives in an office environment
- A compassionate nature, strong interpersonal skills and a high attention to detail
- Clear credit and criminal police check
- An interest and proven experience in financial services

We recognise that neurodiversity is critical to a healthy, successful workplace. Our role is to uncover and advocate strengths via a psychologically safe recruitment experience. So, if a typical recruitment process doesn’t bring out your best, let us know. We want you to shine, not shy away.

**Next steps**:
**A bit about Dakota, who's recruiting this role**:
Packed with a passion for helping people and a love for all things analytical, recruitment and Dakota are two peas in a pod. Outside of work, you’ll find me in the outdoors, be it running, surfing, snow sports - the only exceptions being coffee, burgers and my dog Rooplestiltskin.



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