Franchise Operations Manager

2 weeks ago

Auckland City, New Zealand Coca-Cola Full time

Does this sound like you?

You are curious about why people behave the way they do, and finding solutions that genuinely make a difference to their everyday lives.

You are inspired by the opportunity to do this on leading global brands including Coca-Cola, Sprite, Fanta and Powerade across the Pacific Island region. You will closely partner with our incredible Bottling Partners nd lead the Coca-Cola system on all aspects of the business including Short and Long term Business Planning, Marketing and Innovation of our leading brands nd importantly our sustainability agenda.

**Focus, Scope, & Impact**:
Ensures business results, alignment with OU and “Bottler”. Works closely with the VP Franchise Operations Director; to manage operations across the Pacific Island markets identifying and capturing new opportunities across the franchise. Total Pacific Islands is a 13MUC business managing the relationship with three bottlers and three distributors.

**Responsible for**:
Achieving business growth (Revenue, OI & Execution) in KO and Bottler, by shaping and implementing core capabilities and managing franchise leadership
Leads the implementation of Coca-Cola Company’s vision, with strong connections internally and externally, able to identify business opportunities and translate them into concrete actions with an agile and effective decision making.
Manages the day-to-day operations of the frontline franchise incl. marketing, commercial and financial; Leads localization of plans; monitors evolution of key indicators to achieve BP objectives; leads communication flow and business routines between “Bottler” and KO concerning priorities, programs, address market issues and performance; cooperates with bottlers to ensure local relevance and alignment with overall business; reviews and implements revenue growth opportunities/solutions.
In partnership with the “Bottler” in certain territory, manages projects with them and leads the RTM, execution and commercialization of them from concept to launch; establishing business systems and procedures and KPIs
Regarding new products this position has two main responsibilities: identify market insights, risks and opportunities and communicate them timely and effectively to marketing, commercial strategy and innovation functions to be considered as input for current innovation processes.
Wire with other regions and operations (even international) peers to ensure best practice sharing and alignment.
Lead Governance model between KO and Bottler to ensure NARTD Growth, capture the growth plan and align with OU Strategy.
Develop people and system capability and ensure a productive relationship with the bottlers at all levels. Build a strong team capable of working with the bottlers effectively to deliver business targets. Develop the capability of team members by effective coaching and on-job-training.
Develops recommendations to TCCC on Bottling Agreements terms
Working alongside PACS drives the WWW and RCG strategy and implementation
Role models the TCCC Values and Behaviours including leading and collaborating in a networked community

KEY SUCCESS PARAMETERS

Experience

5+ years within the KO System or within the Industry. Desired experience in Bottling, Marketing and Commercial. Recommended experience in Sales, Marketing, Commercial Strategy Experience and understanding of channel and customer.

Work Focus

Guides and collaborates with bottler in the decision-making process involved in key areas such as RTM, POS, Customer, Incentives NARTD vs total portfolio and other commercial initiatives.
Acts with a high level of autonomy within strategic framework so decision making must be sound and considered.
Continuous identification of regional marketing and executional opportunities, generating value across the System aligned to the OU strategic priorities

Communication Focus

**EXTERNAL**:
**Bottlers**: GMs and Managers: Commercials, Marketing and production teams

**Market**: Government, Industry Bodies, Customers, Assets and Agencies
Align, lead governance model and provide solutions to detonate local opportunities.
Follows a collaborative business process and routines to effectively bring about incremental business results, leveraging system competencies, and guaranteeing efficient capability and resource optimization - Franchise Leadership.

**INTERNAL**:
Franchise Unit leader, CC&L, Marketing, Finance, Planning, PAC, Strategy, Global Customer teams etc.
Works closely with the FL team, and all frontline functions including Marketing, CCL & Finance to create synergies and ensure resources.
Follows a collaborative business process and routines to effectively bring about incremental business results, leveraging system competencies, and guaranteeing efficient capability and resource optimization - Franchise Leadership. Besides protect NARTD growth and size new partnership/ business opportunities.

**Our Purpose and Growth Culture**:
We are taking deliberate action to nu

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