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Resource Coordinator

2 months ago

Manukau City, New Zealand Madison Recruitment Full time

Join a well-known charitable social service provider
- Connect with members of the community on a daily basis
- Full training and ongoing support from a passionate, hard-working team

**About the Company**: Our client is a charitable social services provider that has been focusing on enabling positive change in our communities for over 100 years. They provide a wide range of support to build strong families, help anyone struggling with age, disability or injury to enjoy a better lifestyle and advocate on behalf of those experiencing domestic abuse to help them to get safe and stay safe.

**About the role**: The resource coordinator is responsible for ensuring key resources are allocated effectively and clients needs are meet and maintained. In this role, you will also be communicating with support workers and clients to ensure they are matched according to their needs.

**Day to day responsibilities**:

- Clients and Support workers always receive timely information about changes
- Client/family requests for changes are accommodated in a timely manner
- Support workers are allocated to clients taking into account staff availability and client needs and rostering
- Assists in the management of leave so it is accurately scheduled
- Day-to-day payroll activities are completed within agreed timeframe
- Administrative requirements for new referrals and reviews completed
- Excellent and mutually beneficial relationships are developed and maintained with all stakeholders
- Excellent verbal and written communication skills
- Confident using all platforms of Microsoft office suite
- Proven experience within a scheduling or coordinator position
- High level of computer literacy, including effective use of databases
- Ability to work well under pressure and multitask
- A passion with engaging with members of the community would be an advantage