Technical Sales

2 weeks ago


Hamilton, Waikato, New Zealand Livestock Improvement Corporation Full time

At a glance:

Ref: 44744 | Hamilton (Newstead) |
Administration, Agricultural/Environmental, Contact Centre/Customer Service Representative | Entry, Graduate, Experienced |
Fixed term, Full Time |:

LIC have been providing innovative farming solutions for over 100 years, and today, we're proudly NZ's leading Agri-tech and dairy herd improvement cooperative.

Based in Hamilton, with international offices in the UK, Ireland and Australia, we provide world-renowned genetics and technology products, empowering dairy farmers to create more sustainable and profitable farms.

In this role you'll be supporting our innovative SPACE product. SPACE provides our farmers with detailed pasture data, from images taken by satellites in outer space. SPACE is a game-changer for pasture management, utilising an algorithm developed by LIC scientists to estimate pasture cover.

The role


In this role you'll liaise with our existing and prospective customers to inform them of the benefits of SPACE and support them with the administration and set up of their farms in the SPACE service.


You'll draw on your customer service skills to support customers in analysing their pasture reports and provide exceptional technical and troubleshooting support.


About you


We keep our customers at the heart of everything we do, and we're looking for someone who shares this passion for great customer experiences.

You'll demonstrate strong problem-solving skills, have high attention to detail, and be able to join the dots and see the big picture.


You'll also demonstrate:

  • Active listening and strong communications skills, both verbally and in writing
  • Be solutions focussed with great problemsolving skills
  • A professional, positive attitude and be a team player
  • Work with accuracy and have high attention to detail
  • Have a strong work ethic and be selfmotivated

In return
You'll join a supportive and collaborative team environment, within a values-led workplace.

We offer a competitive hourly rate and free carparking. Our Hamilton office is located in a park-like setting, with tennis court, pool, and onsite café and bar.

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