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Technical Account Manager
2 weeks ago
Tatua is seeking to appoint a Technical Account Manager with a passion for protein and peptides to support our China business within our Nutritionals business unit.
The Nutritionals business unit is responsible for value-add nutritional ingredients such as protein hydrolysates.The business unit is a key contributor to Tatua's successful added value strategy and has a considerable NPD pipeline to support future growth.
We frequently collaborate with global health and nutrition companies to develop tailored solutions.The Technical Account Manager will focus on our China business though our subsidiary - Tatua Shanghai.
They will work closely with Tatua Shanghai's in-market team and their customers, as well as Tatua's Sales & Marketing, Operations and R&D teams to support and optimize our Nutritionals business and enable profitable growth.
In this role you will:
- Facilitate day to day communication and management of sales, technical, and logístical requirements for Tatua Shanghai Nutritionals' business
- Provide tailored technical guidance and commercial sales support to meet customer needs
- Support investigation of complaints and nonconformances, and raising of technical requests relating to customer enquiries
- Work with the Business Development Manager and Tatua Shanghai Subsidiary Team to leverage Tatua's capabilities, enhance customer relationships and Tatua's reputation as a trusted supplier
- Facilitate opportunities, supporting subsidiary and group business growth, by working collaboratively with Business Development Manager's and Tatua Shanghai Subsidiary Team
- Support and utilise business systems to enable effective forecasting, production planning, sales / budget analysis, account and opportunity management
Key skills, knowledge, and experience necessary for this role include:
Skills
- Commercial acumen and business discipline
- Strong interpersonal skills
- Effective customer relationship building across diverse cultures
- Demonstrated ability to learn quickly
- Outstanding team player and strong collaboration skills
- Drive to achieve results
Knowledge
- Scientific, chemistry, or dairy industry background required
- Understanding of quality and food safety systems and regulations is highly desirable
Qualifications
- Science/Food Science academic qualification required
Experience
- Experience in a dairy manufacturing or processingrelated industry required
- Experience in businesstobusiness customer relationships required
- Experience in commercial sales is desirable preferably in a scientific/technical or dairy industry role
Applications close: 12th** April 2024
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