Airline Support Specialist
2 weeks ago
- Competitive salary and great workplace environment
- Roster of 4 days on and 4 days off
As an Airline Support Specialist, you will be responsible for providing exceptional customer service to our airline partners and passengers.
This is a reactive role where you will need to be engaged, and a self-starter.For this role, the roster is 4 days on and 4 days off.
Responsibilities:
- Provide assistance and support to our airline partners and their passengers
- Manage flight disruptions, including rebooking, schedule changes, and cancellations
- Communicate effectively with airline partners and passengers to provide updates and information
- Work with other departments to ensure smooth operations and provide exceptional customer service
- Maintain accurate records and documentation of all interactions and transactions
Qualifications:
- Experience in airline operations, customer service, or related field
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problemsolving and decisionmaking skills
- Flexibility to work various shifts, including weekends and holidays
- Knowledge of airline systems and procedures preferred
Reference: 136484
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