Sr Learning Designer

2 weeks ago

Wellington, Wellington, New Zealand NZ Qualifications Authority Full time
Sr Learning Designer - Organisational Performance and Customer Insights - Permanent

Are you passionate about e-learning? Do you want to make a difference to the way NZQA engages with our customers and staff, empowering them with what they want to know or should know and get skilled at, so they can do their job well? Are you keen to take NZQA's Learning Management System (LMS) from good to great? If yes, we are keen to hear from you.

Whakatairangatia ngā kete o te mātauranga ki te ao mārama E te tai whakarunga, e te tai whakararo - nau piki mai, nau kake mai ki te Mana Tohu Mātauranga o Aotearoa.

May the baskets of knowledge (education) be brought into the world of light. We welcome one and all to join us at the New Zealand Qualifications Authority.
About the role

The Sr Learning Designer role will be the Product Owner of NZQA's Learning Management System (LMS) and will work closely with other learning design and delivery specialists and other managers and staff across the organisation (and externally) to prioritise a backlog of learning modules that will be delivered via the LMS.

The Sr Learning Designer will have their eye on a key outside-in objective - ensuring that the learning products and services delivered via the LMS are having the desired outcome and are being perceived as value-adding by learners (customers or NZQA staff).

This role will also convene and chair an LMS Working Group across NZQA to assist in backlog development, carrying out and peer reviewing Learning Needs Analysis (LNA), peer reviewing LMS modules and evaluation of LMS modules/ products.

Skills and experience

You are, first and foremost, absolutely customer focussed and fully understand that your role is aimed at ensuring that various learning products and services delivered via NZQA's LMS enable our customers and staff to be successful in doing their job well.

You are someone with lots of experience in learning design (particularly e-learning) and delivery, but more importantly you know how to channel that experience constructively by bringing people along the journey.

You know that other people may not constantly 'live in your world' so you know how to bring them along the journey towards best practice learning scoping and LNA followed by designing, delivering and evaluating learning products (especially e-learning).


You would ideally have experience in the following:

  • At least 3-year experience in learning design and/or instructional design.
  • Demonstrated understanding and experience in Cx and Ux practices.
  • Experience delivering online learning, preferably for adult/ professional/ corporate learners.
  • Practical experience with Learning Management Systems (e.g. Totara, Moodle), Articulate 360, Storyline 360, Rise 360, Adobe Creative Suite, and MS Office.
  • Experience and/or clear understanding of Learning Needs Analysis (LNA) process.
  • Digitally savvy especially in working seamlessly across various digital publishing tools.
  • Excellent written and oral communication skills, including writing, editing and proof reading.
  • An understanding of user experience (UX) principles and best practices.
  • Energy, enthusiasm, ownership and high level of grit and perseverance to see things through to the end.
  • Excellent conceptual and analytical skills, system thinking ability, selfdirect work in an unstructured environment and ability to deal comfortably with ambiguity and complexity.
  • Experience working with business owners and senior managers.
  • Good understanding of NZQA's landscape, priorities and its customer needs
About us

What we can offer:

  • A supportive team / whanau environment
  • A role with lots of variety
  • Development and career progression opportunities
  • To find out more click here NZQA Staff Benefits
If you would like to discuss further, please call Vipin Kumar
Applications close at 5.00 pm on Tuesday 21 February.

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