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Kit Returns Coordinator

4 months ago

Auckland, Auckland, New Zealand Stryker Full time

As a member of our Supply Chain team, you will make a daily impact on the lives of others. Apply today and you will get a chance to work with high-functioning, driven people who all have the same mission of making healthcare better. Plus, we have an award-winning culture and were recently named one of the World's Best Workplace by Fortune

We are looking for a Kit Returns Coordinator to join our close knit team in New Zealand. You will be responsible for providing outstanding service to all internal and external customers and acts as the first point of contact for all loan kit collection functions.

What you will do:

Manage and action inventory callback requests from Kitrooms, Scheduling and Sales to ensure timely turnaround for future cases and prevent adverse impacts on patient outcomes.

Manage follow-ups that are related to partial kit returns and coordinate with Scheduling and Kitrooms for urgent escalations to meet deadlines.

Build & maintain positive relationships with customers to foster collaboration and ensure return lead times are met as per our terms & conditions.

Liaise with our carriers and drivers to ensure the most cost-efficient and reasonable return freight services are selected within the timeframes requested.

What you need:

Great attention to detail and a high degree of accuracy.

Professional interpersonal relationship and stakeholder management

Excellent time management skills and ability to work well under pressure.

Ability to work in a high technology environment and adaptability to new systems

Culture and Benefits:

At Stryker, you can expect an attractive package including a broad range of discounts and benefits from a range of partners This is a genuine opportunity for an ambitious and customer focused individual to progress and grow your career with a leading global medical device company that offers countless development opportunities.

Some of our benefits include:

Flexible working arrangements

Ongoing training and opportunities for career progression

Paid Parental leave schemes

Engagement Day

Onsite gym available in most offices

Being part of one of the world's largest and most recognizable brands.

Excellent supportive team culture - we have fun whilst we work

A Leader who will support & guide you throughout your career

Access to employee benefits including health care, financial wellbeing & insurance

Access to our career and self-development program from day one

Work with likeminded individuals who are motivated by exceeding targets and improving patient outcomes

If this sounds like the role for you, apply today

About Stryker

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at (http:)

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

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