Service Coordination and Quality Team Leader

2 weeks ago


Wellington, Wellington, New Zealand Healthcare of New Zealand Full time

Who are we| Ko wai mātou?


Solora is a service coordination and provider network management organisation that provides services through a network of quality health and rehabilitation service providers.

Services are centrally coordinated by a team of skilled registered health professionals experienced in restorative care, rehabilitation and sensitive claims - and then delivered by a diverse network of providers with the experience and resources to meet specific client needs.


Why Us | He aha ai mātou?

  • Solora is part of HealthCare NZ, the country's most experienced provider of health and disability services in home and community settings
  • Company laptop
  • Option to receive free flu vaccine
  • Discounted health insurance
  • Flexible work environment
  • Mentorship Programme
  • Online learning platform

About the role | He kōrero whakamārama mō tēnei tūranga


The Service Coordination and Quality Team Leader role ensures that all services are delivered within a consistent quality management framework which reflects best clinical practice and is responsive to changing client, funder and business needs.


  • Provide clinical support and advice in collaboration with the Clinical and Service Delivery Manager
  • Support the clinical and leadership team to manage and resolve serious and sentinel events
  • Oversight of continuous quality improvements across the Solora network to ensure delivery of highquality services
  • Lead, mentor and inspire the Service Coordinators and wider team
  • Identify opportunities to enhance delivery of clinical services and advise accordingly across all services
  • Monitor network partner compliance with accreditation and other contractual quality requirements and in accordance with Solora's quality plan

What you will bring | Ngā tohungatanga mō tēnei tūranga

  • Tertiary qualification in a relevant nursing or allied health discipline and/or equivalent experience
  • Understanding of Tikanga Māori and the Treaty of Waitangi
  • Proven experience in motivating and inspiring staff to exceed quality standards
  • Good analysis skills and ability to interpret business data and produce reports.
  • Excellent communication skills (verbal and written)
  • Capability to build relationships with key stakeholders/clients at a senior level
  • Ability to look at the longterm big picture while managing daytoday decisions
  • Ability to work effectively in a team and as well as autonomously and under pressure
  • Knowledge of community health or rehabilitation service delivery would be desirable
  • PLEASE NOTE: Seek adverts will not be monitored_

_ Applicants for this position will have NZ residency or a valid NZ work visa._

  • Reference # Posted on 23 Apr 2024
  • Closes on 10 May :00
  • Location(s)
  • Wellington branch area
  • Expertise
  • Management
  • Job level(s years of experience, 5 years of experience, 7 years of experience
  • Work type(s)
  • Permanent fulltime


  • Wellington, Wellington, New Zealand Health Quality & Safety Commission Full time

    Full timePermanentWellington-basedWhakauru | InvolveWhakamōhio | InformWhakaawe | InfluenceWhakapai Ake | ImproveWe are looking for an experienced coordinator to join our quality systems group as a Programme Coordinator.About youTo be successful in this role you will be able to demonstrate that you have:experience working in a similar role where planning...


  • Wellington, Wellington, New Zealand Health Quality & Safety Commission Full time

    Full time | Permanent | WellingtonWe are looking for a group coordinator to join the Health Quality Intelligence group at Te Tāhū Hauora.About you:To be successful in this role you will be able to demonstrate that you have:previous experience in planning and coordination- systematic attention to detail and strong documentation skills- excellent...

  • Quality Coordinator

    2 weeks ago


    Wellington, Wellington, New Zealand New Zealand Government Full time

    Te tūnga | The roleWe have a permanent part-time (0.8 FTE) opportunity for a Quality Coordinator to join the Quality Support team based at our Kenepuru Science Centre in Porirua. You'll support our laboratory operations, enabling teams to provide accurate high-quality services by ensuring the systems and processes implemented are current and compliant to...

  • Pm Team Leader

    2 weeks ago


    Wellington, Wellington, New Zealand Team Global Express Full time

    Location: WellingtonFull Time Stable Team, Great Culture A rare opportunity to lead this important branch function Immerse yourself in our inclusive, diverse, and supportive companyAbout Team Global Express NZTeam Global Express NZ delivers freight forwarding, end-to-end transport services, and comprehensive logistics solutions to customers operating in New...

  • Quality Coordinator

    2 weeks ago


    Wellington, Wellington, New Zealand New Zealand Government Full time

    Te tūnga | The roleWe have a permanent part-time (0.8 FTE) opportunity for a Quality Coordinator to join the Quality Support team based at our Kenepuru Science Centre in Porirua. You'll support our laboratory operations, enabling teams to provide accurate high-quality services by ensuring the systems and processes implemented are current and compliant to...


  • Wellington, Wellington, New Zealand Neon Logic Full time

    Community Services Team Leader - Wellington Wellington Location Excellent staff benefits including discount app for shopping, great EAP programme Professional Development and Study Opportunities Clinical and Leadership Role Full-Time A BI Rehabilitation has an opportunityfor an experienced allied health leader to join our progressive interdisciplinary...

  • Team Leader

    2 weeks ago


    Wellington, Wellington, New Zealand NZ Ministry of Education Full time

    Team Leader Recruitment Make a difference in New Zealand's education system Flexible work environment Fixed Term/Secondment opportunity for 12 monthsHe mea tārai e mātou te mātauranga kia rangatira ai, kia mana taurite ai ōna huangaWe work to shape an education system that delivers equitable and excellent outcomesOur organisation is made up of talented...


  • Wellington Central, Wellington, New Zealand NZ Blood Service (NZBS) Full time

    Newtown, Wellington Full time Leading a team of fourAbout New Zealand Blood and Organ ServiceNew Zealand Blood and Organ Service (NZBS) has sole responsibility for collecting, processing and distributing blood in New Zealand. Through the generosity of our donors, we are able to help save lives through our blood, blood products and other services. At the end...

  • Team Coordinator

    2 weeks ago


    Wellington, Wellington, New Zealand Grant Thornton New Zealand Full time

    We need a superstar to join and support our Business Advisory team in Wellington.- work with a supportive and collaborative team- take ownership of your career and be more with Grant Thornton- being proactive and problem solving is your gigAbout our companyGrant Thornton New Zealand is a member of an ambitious global organisation providing audit, tax, and...


  • Wellington, Wellington, New Zealand New Zealand Government Full time

    Te tūnga | The roleWe are looking for a Team Leader Financial Services to lead the team who are responsible for administrative and operational activities for ESR. These team activities include financial processing for accounts receivable and accounts payable as well as purchasing administration.The Team Leader Financial Services is accountable for for...


  • Wellington, Wellington, New Zealand New Zealand Government Full time

    Mō tēnei tūrangi mahi | About this roleThe Team Leader, Ministerial Services leads and provides pastoral care for staff, and provides quality control with respect to the output of the wider Ministerial Services team. There will be a component of writing and managing projects and ministerial servicing products (e.g. OIAs, Ministerial correspondence and/or...


  • Wellington, Wellington, New Zealand Health Quality & Safety Commission Full time

    Wellington-based | Permanent | Full-timeWhakauru | InvolveWhakamōhio | InformWhakaawe | InfluenceWhakapai Ake | ImproveWe are looking for an experienced Senior Advisor, Quality Improvement to join our Quality Systems team.About Te Tāhū HauoraTe Tāhū Hauora Health Quality and Safety Commission is a stand-alone Crown entity with a board responsible to the...


  • Wellington, Wellington, New Zealand Alpha Recruitment NZ Full time

    PositionQuality Operations CoordinatorDivisionAlpha Recruitment WellingtonJob TypeTempLocationWellingtonRef#CT11120Posted9 March 2023Close off31 March 2023Our client is looking for an experienced Quality Operations Coordinator to join their team in Upper Hutt.This is a Part-time role 20 hours per week with flexible hours. Starting immediately until 30th...

  • Quality Coordinator

    2 weeks ago


    Wellington, Wellington, New Zealand George Weston Foods Full time

    About this OpportunityReporting to the National Quality Manager, you will assist in the daily operations of the Quality and Technical Department at Otahuhu site with the main focus on leading quality and food safety support for the site. Working collaboratively with Quality, Operations, Sales, Customer Services, R&D and other relevant personnel on site, this...


  • Wellington, Wellington, New Zealand New Zealand Government Full time

    Mō te tūnga | About the roleThe Team Leader position leads and manages the outputs of the Accounting Analyst Team who provide financial administration to the Non Public Fund (NPF) Committees. The Team Leader reports directly to the Deputy Director, Defence Shared Services Group, and is responsible for ensuring a safe, inclusive and collaborative...

  • Team Leader

    2 weeks ago


    Wellington, Wellington, New Zealand Kaitiaki o te Ngahere Full time

    Position:Team Leader - Ecological RestorationCompany:Kaitiaki o Ngahere LimitedLocation:WellingtonSalary payrate range: $30.00 per hour - $32.00 per hourMinimum Hours work per week: 40 hoursOur Wellington branch is growing, and we have the following position available:Team Leader - Ecological Restoration. You will need to have the ability to lead and work...

  • Team Leader

    2 weeks ago


    Wellington, Wellington, New Zealand Brosnan Full time

    We are in search of a remarkable Team Leader - Asset Management to join our incredible team at Brosnan in Johnsonville, Wellington.Growing your career as a Full time Team Leader - Asset Management is an incredible opportunity to develop critical skills.If you are strong in planning, attention to detail and have the right drive for the job, then apply for the...


  • Wellington, Wellington, New Zealand Presbyterian Support Central Full time

    Full Time:- Application Closes 25 Sep 2023:- Wellington Levin:- Recreation WorkerRECREATION TEAM LEADER - Levin - Full Time Enjoy enriching the day to day lives of our residents Gain ongoing training and qualifications while you work Oversight of our recreation team activitiesMo matou - About UsEnliven is a not-for-profit service providing aged residential...

  • Team Leader

    2 weeks ago


    Wellington, Wellington, New Zealand Momentum Consulting Group Full time

    Reputable Government organisation Temporary opportunity with development opportunities Immediate start requiredAn exciting opportunity has arisen for a passionate, customer-focussed Team Leader looking for a rewarding new challenge with opportunities for career development in the public sectorIf you're a natural motivator and eager to provide an excellent...


  • Wellington, Wellington, New Zealand Talent Army Full time

    Wellington based with hybrid options available Utilise your strong leadership skills in this growing Kiwi SaaS company Work in a supportive environmentBe part of a company that have been making things simple for 20,000 (and counting) Kiwi businesses since 2004 They stand out in the market due to their impressive UI and being incredibly easy to use. They have...