Integrated Safety Response Coordinator

2 weeks ago

Hamilton, Waikato, New Zealand New Zealand Government Full time
New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day.

We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.


We're working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver 'Our Business' and achieve long-term change.

Integrated Safety Response Coordinator - Family Harm it starts with you

  • Based at Hamilton
  • Band H
  • Permanent
  • Police Employee
  • JR
About the role


Integrated Safety Response (ISR) is a multi-agency initiative ensuring families experiencing family violence get the help they need from Government and community services.

ISR involves core agencies closely working together to support victims, perpetrators and their families. ISR operates in two sites, Christchurch and Hamilton.

Police is the operational lead and hosting agency for ISR, as part of Te Puna Aonui - the Joint Venture for Family Violence and Sexual Violence.

ISR operates seven days a week, so flexibility is required as you may be required to work some weekends and statutory holidays.


As an Integrated Safety Response Coordinator - Family Harm you will be responsible for leading and influencing appropriate multi agency information sharing, risk assessment and connecting families and whanau experiencing family harm to effective services through the facilitation of Safety Assessment Meetings and Intensive Case Management Meetings.


Key Accountabilities:

  • Review and Triage all episodes of Family Harm received via Police, Corrections, and partner agencies.
  • Facilitate Multi Agency Safety Assessment Meetings and Intensive Case Management Meetings.
  • Ensure a balanced allocation of work to Service Providers based on the needs of families and whanau.
  • Review and Monitor process of cases
  • Lead and influence appropriate information sharing to ensure whanau safety.
  • Liaise with Partner Agencies as appropriate to ensure accurate information sharing and progress of Family Safety Plans.
What you'll bring


Being part of the Police whānau is about being our best to ensure our communities are safe and feel safe.

Our Core Competencies provide a shared understanding of the behaviours, leadership and technical competence required for success at each level of Police.

Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.


  • Ability to problem solve and lead sound decision making under pressure.
  • Ability to lead collaborative engagement with partners or stakeholders
  • Ability to foster and encourage innovative and diverse approaches
  • Know how to proactively manage or escalate identified risks.


This role is set at Individual Contributor level, this means your key purpose is "to deliver or enable others to deliver Our Business".

To view the position description for this role please copy and paste this link into a new browser

About us

Our mission is to prevent crime and harm through exceptional policing. Our vision is to be the safest country. Our purpose is to ensure everybody can be safe and feel safe.

Working Flexibly

Your wellbeing inside and outside of work is important to us. We're open to discussing flexible working options that work for both you and the business.

How to apply

Applications close 5pm Thursday 16th March.

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