Physical Channel Corporate Network Leader, Central

2 weeks ago


Wellington, Wellington, New Zealand NZ Post Full time
Physical Channels Corporate Network Leader, Central - Wellington based

  • Two roles available, Auckland North and Wellington
  • Vehicle included due to regional travel component
  • Part of the Consumer Value Stream


Our Physical Channels Operations team supports one of New Zealand's largest retail networks with over 880 stores nationwide providing a range of NZPost products and services to deliver a customer experience that makes NZ Post the most convenient way to send.

Our product and services are provided through a range of agency based locations and smaller number of NZ Post operated stores and Box Lobbies.

We have two vacancies, one based in Auckland and one in Wellington to lead our NZ Post operated stores and Box Lobbies in these locations.

Kōrero mō te tūranga - About the role

The purpose of the Physical Channel Regional Corporate Network Leader is to manage and operate one of the four regions of the corporate network for physical channels, delivering excellent customer service in the most efficient manner.


In this role you will:

  • Regional management of the corporate physical channel network of retail, box lobbies, parcel collection and card to call sites
  • Provides local advice and improvements for the efficient delivery of services through the corporate network in the region
  • Ensures excellent customer service is delivered through all the corporate sites in the region
  • Ensures compliance to key policies, processes and procedures to minimise risk and deliver a consistent customer experience.
  • Provide support and guidance on processes and customer service to all box lobbies in the region operated by CSD
  • Leadership, management, and development of the regional team of Customer Services Team Leaders and customer facing people
Mōu - About you

  • You will have experience in leading mediumscale sales, service and/or operations functions within a multisite network.
  • Success in developing high performing teams
  • Strong commercial acumen
  • Effective change management
  • A flexible communication style with the ability to adapt your delivery as needed for various levels of the organisation and external role relationships
  • A full and clean drivers license
He Aha Te Pai - What you'll love about us
Alongside the opportunity to work with a team passionate about delivering, our permanent employees enjoy a wide variety of benefits including:

  • Special rates on fantastic holiday home accommodation around New Zealand
- "Love Your Perks' Kiwibank banking benefits

  • Retail shopping discounts with our partners
  • An Employee Assistance programme to support you when you need it
  • Plus more
Hiahia? - Interested?

Applications for this position close: 5pm, Wednesday 21 June 2023

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.

We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.



  • Wellington, Wellington, New Zealand Central Regional Health School Full time

    Central Regional Health School WellingtonTeam leader, health school – KapitiFull time, PermanentSecondary (Years 7–15) / wharekura, Middle leadershipEnglish, Health and physical education, Learning languages, Mathematics and statistics, Science, Social sciences, Technology, Te reo Māori, The arts2MU + Special Duties Allowance + Regional Health School...


  • Wellington, Wellington, New Zealand Ministry of Education NZ Full time

    Team Manager, Channels- Permanent, full-time:- Wellington He mea __tārai __e mātou te __mātauranga__ kia__ rangatira__ ai, kia __mana taurite__ ai ōna __huanga_ We work to __shape__ an __education__ system that delivers __equitable__ and __excellent outcomes_Our organisation is made up of talented and committed people around Aotearoa, from a wide range...


  • Wellington, Wellington, New Zealand New Zealand Government Full time

    Permanent, full-time WellingtonHe mea tārai e mātou te mātauranga kia rangatira ai, kia mana taurite ai ōna huangaWe work to shape an education system that delivers equitable and excellent outcomesOur organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. While we work in different groups...


  • Wellington, Wellington, New Zealand Beca Full time

    Expression of Interest - Manager, Central Power Lead the continued growth and development of our Central Power business Grow others through building, retaining, and developing a diverse team with a high performing culture all with a sense of fun in what we do to make everyday better Be a key people and operational leader in a high performing, results...


  • Wellington, Wellington, New Zealand New Zealand Government Full time

    Looking to grow your communications skills? A career development opportunity Based in our Petone office close to the beach and shopsThis is a full-time position of 40 hours per week.The opportunityThe Content and Channels Advisor is a key role in helping us meet our strategic objective of transparency. The role sits in Wellington Water's Communications and...


  • Wellington, Wellington, New Zealand New Zealand Government Full time

    Te Amorangi Mātauranga Matua, the TEC - is a small Crown agency with a big job to do - ensuring New Zealanders have the skills and the knowledge they need to build a great life, and ensure New Zealand thrives. We invest over $3 billion annually across the tertiary education and careers systems.If you're looking for your "why", then come and join us at TEC....


  • Wellington, Wellington, New Zealand Canon Full time

    As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their...

  • Solicitor - Corporate

    2 weeks ago


    Wellington, Wellington, New Zealand Tyler Wren Full time

    Our client's esteemed legal team collaborates to provide exceptional counsel to clients spanning various industries and they are currently growing their team. They foster an environment of innovation, teamwork, and professional growth, ensuring their team members thrive personally and professionally.As a Corporate Solicitor, you will be a key player in...


  • Wellington, Wellington, New Zealand NZ Customs Full time

    The New Zealand Customs Service is seeking a Corporate Services Officer to support the Corporate Services team based at the Wellington Customhouse. This role is a permanent full-time position reporting to the Team Leader Corporate Services.The Corporate Services team is part of the wider Finance, Technology and Infrastructure Group and is responsible for...


  • Wellington, Wellington, New Zealand New Zealand Government Full time

    Unique opportunity to work on multiple projects for Cloud and On-premises environments Fast paced and varied work in a critical area of Government agencies Working across primarily Projects and initiatives Join our passionate team making a real difference in AotearoaMō mātou | About UsAt Te Tai Ōhanga - The Treasury, we are committed to Tiakitanga to make...


  • Wellington, Wellington, New Zealand The Treasury Full time

    Unique opportunity to work on multiple projects for Cloud and On-premises environments- _ Fast paced and varied work in a critical area of Government agencies_- _ Working across primarily Projects and initiatives_- _ Join our passionate team making a real difference in Aotearoa_Mō mātou | About UsAt Te Tai Ōhanga - The Treasury, we are committed to...

  • Corporate Counsel

    2 weeks ago


    Wellington, Wellington, New Zealand New Zealand Government Full time

    12-month fixed term opportunity Work independently across the breadth of a growing and diverse organisationBring your passion for electrifying New Zealand and expertise as a trusted advisor to a highly respected legal team enabling New Zealand's energy futureAt the centre of the electricity sector in New Zealand, Transpower plays a key role in enabling the...


  • Wellington, Wellington, New Zealand Cliftons Full time

    At Cliftons, we're more than just venues for corporate events and training. We're the one-stop provider for all things collaboration. Whether face-to-face in our contemporary venues, virtually via our seamless event technologies or a hybrid of the two, we deliver remarkable corporate event experiences. With the latest technologies, fast internet and...


  • Wellington, Wellington, New Zealand New Zealand Government Full time

    Senior Corporate Counsel at Transpower New Zealand Limited, Wellington - Wairarapa Be part of an experienced, supportive, and respected legal team Work independently across the breadth of a growing and diverse organisation Apply your systems thinking while working and building relationships enterprise-wide Bring your passion for electrifying New Zealand and...


  • Wellington, Wellington, New Zealand New Zealand Government Full time

    Be part of the digital transformation in health Opportunity to thrive in a fastpaced and dynamic environment Flexible working fully supported to balance your work and lifestyleKo wai mātou | Our OrganisationIt's not very often something happens that's big; like, really big. Big to the point that it will touch the lives of every single person in the motu....


  • Wellington, Wellington, New Zealand New Zealand Government Full time

    Senior Corporate Counsel at Transpower New Zealand Limited, Wellington - Wairarapa Be part of an experienced, supportive, and respected legal teamWork independently across the breadth of a growing and diverse organisationApply your systems thinking while working and building relationships enterprise-wideBring your passion for electrifying New Zealand and...


  • Wellington, Wellington, New Zealand Strata Title Administration Full time

    Full time Add expected salary to your profile for insights Strata Title Administration is a successful national business with more than 25 years' experience providing Body Corporate Management services to our clients; unit owners, committees and chairpersons. Our teams are leading in this field, and we believe it's our people, our tools and our ability to...


  • Wellington Central, Wellington, New Zealand Te Whatu Ora Full time

    Be part of the digital transformation in healthOpportunity to thrive in a fast-paced and dynamic environmentFlexible working fully supported to balance your work and lifestyleKo wai mātou | Our OrganisationIt's rare something significant happens that impacts every individual in the country.The provision of health services in Aotearoa is undergoing a major...


  • Wellington, Wellington, New Zealand New Zealand Government Full time

    Principal Advisor, Corporate Services - Information security and managementFixed-term - nine months - Wellington, full-time (38 hours per week)Do you want to work for an organisation focused on making a difference to the lives of wāhine women and kōtiro girls? Are you an experienced corporate services advisor who can hit the ground running?Opportunity to...


  • Wellington, Wellington, New Zealand New Zealand Police Full time

    Director - ICT Corporate Products, it starts with you- Based at Police College Porirua / Wellington Headquarters:- Band L:- Police Employee:- Permanent, Full Time:- JR Mō te tūnga | About the roleThe purpose of the Information and Communications Technology (ICT) group is to work in partnership with the rest of the organisation to provide digital technology...