Services Portfolio Manager

2 weeks ago


Christchurch, Canterbury, New Zealand Tait - New Zealand Full time

We Go Beyond for A Safer World

Te Tūranga - The Role


Tait is a global industry leader in critical communications, and as our company grows, we're excited to open up the opportunity to take on a brand-new position as Services Portfolio Manager, reporting to the General Manager, Services.


In this role, you will act as a key member of the Services leadership team, helping to design the future state of the Services business side of Tait, with a focus on how we leverage our domain expertise to be able to scale and accelerate our customer growth.

You will contribute to the strategy and vision of Services, ensuring our portfolio of offerings meets and exceeds the needs of our channel partners, dealer network and customers.


In return, you'll be joining an established Christchurch based, global business on a strong growth trajectory, with support to develop as a leader and grow your career.


Key responsibilities in this role include:

  • Strategic planning and decision making, ensuring we have a Services portfolio that is forward thinking, easy to understand and appealing to our customers, both new and existing.
  • Evaluating our existing services and propose enhancements or brandnew offerings to address current and future industry challenges. Working closely with engineering, sales and product teams to align the Services portfolio with the company roadmap.

Ō pūkenga - About You
We're looking for a commercially astute, strategic thinker with a customer-centric approach.

You'll have proven experience in a business-to-business or business-to-customer environment within the service industry, and a highly evolved ability to work collaboratively and achieve results in a global, regional, and functional matrix management structure.


  • Proven experience delivering compelling service value propositions.
  • Relevant industry experience
  • Experience identifying, evaluating, and negotiating operational partnership relationships.

Ngā painga - what's in it for you?


We are an employer that is committed to making a difference for families and communities and supporting people to build rewarding careers.

We achieve this through employing people who connect with our Values (Commitment to listen. Courage to Act and Integrity to Deliver) that underpin our way of working together. We are committed to investing in our people, developing both individuals and teams to support a high-performance culture.

  • We prioritise your wellbeing through health insurance, annual flu vaccinations and extra sick leave in your first year.
  • We provide a comfortable work environment through modern office facilities with free onsite parking, gym, and café.
  • We recognise your commitment through long service benefits.
  • We balance work with fun through our active social club

Ko wai mātou - About Us


For more than 50 years, Tait Communications has been designing, delivering, and supporting critical communications networks for public safety, transportation and utility customers around the world.

Founded in Christchurch by Sir Angus Tait, we now have a network of customers and offices that spans the globe.


Our employees value being part of a creative team committed to providing technological solutions that make a real difference to the communities we support.

By joining Tait, you'll be joining a community of people with a wealth of knowledge and expertise, who care deeply about their work and the genuine impact it has for our customers, and who support each other to grow and develop.


Ko koe pea tēnei? - Sound like your kind of role?

Applications will be assessed as they are received, and your CV will be held unless you contact us to requesting this to be removed:
Applications will close Sunday 25th February 2024.

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