Current jobs related to Relationship Manager - Manukau, Auckland - Auckland Council

  • Client Relationship Delivery Manager

    3 months ago

    Manukau, Auckland, New Zealand FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 5 - 10%We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and...

  • Change Analyst

    4 weeks ago

    Manukau, Auckland, New Zealand FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented...

  • Client Relationship Delivery Manager

    4 months ago

    Manukau City, New Zealand FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor of Commerce/Business **Travel Percentage**: 5 - 10% We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our...

  • Relationship Specialist

    4 months ago

    Manukau City, New Zealand Te Whānau o Waipareira Full time

    **About Us**: Te Whānau o Waipareira is a leading national social service provider dedicated to uplifting and empowering whānau through a broad spectrum of innovative programmes and services. Grounded in a kaupapa Māori framework, our values and practices reflect a deep commitment to Te Ao Māori and Whānau Ora. Join our dynamic Wai-Atamai team and...

  • Hauora Māori Relationship Lead

    3 months ago

    Manukau City, New Zealand Te Aka Whai Ora Full time

    **Hauora Māori Relationship Lead - 3x Positions - Auckland** As part of the health reforms confirmed by Cabinet in March 2021, it was agreed that the voice of Whānau would be elevated and strengthened and a key feature of the health system. - Full time - Permanent - Grade 19 - Auckland **Ko wai mātou I Our Organisation** At the heart of Te Aka Whai Ora...

  • Account Manager

    3 months ago

    Manukau City, New Zealand Young Top Construction Ltd Full time

    **About Us**: Young Top Construction Limited is a leading player in the building construction and property development industry, committed to delivering high-quality projects that exceed our clients' expectations. With a strong focus on innovation, sustainability, and customer satisfaction, we take pride in our diverse portfolio of successful...

  • Account Manager

    4 months ago

    Manukau City, New Zealand Madison Recruitment Full time

    Opportunity to earn substantial commission - Company vehicle with fuel card and flexibility for personal use - Uncover new business opportunities within New Zealand **The Client**: *** Our client is a supplier of high-quality hardware products with a focus on import and export to the South Pacific & New Zealand. They’re highly regarded for their best...

  • Meat Manager

    4 months ago

    Manukau City, New Zealand Foodstuffs North Island Full time

    We’re after the best Meat Manager in the country. We have a massive opportunity in front of us for growth and we’re after someone who can be hands on when they need to be, can manage a team and grow the department. At Gilmours we are in the enviable position of having amazing purchasing power and collectively sell over $100M worth of meat annually....

  • Area Manager

    4 months ago

    Manukau City, New Zealand Travelex Full time

    Role purpose To lead a profitable area of remit, executing the strategic plan by providing direction to their people and ensuring we operate a customer centric environment. Key accountabilities - Ownership and delivery of the area profitability and EBITDA budgets through a focussed approach to increase revenue, EBITDA and transaction numbers whilst...

  • Meat Manager

    3 months ago

    Manukau City, New Zealand Foodstuffs North Island Full time

    **Excellent working conditions with a leader in the Food Wholesale industry** We are New Zealand Owned & Operated; Our aim is to reflect our position as the company of choice for quality product. We at Gilmours Manukau believe in providing superior service, quality and are proud of our Standards. We have an exciting opportunity for someone to join our...

  • Account Manager

    5 months ago

    Manukau City, New Zealand Opal. Full time

    **Discover Opal.** We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce. We stand for innovation, smart solutions, and sustainability! **Discover What We Can Offer You.** - Competitive base + Tool of Trade Vehicle + Sales Incentive Plan - Hybrid account...

  • IT Manager

    3 months ago

    Manukau City, New Zealand Service Foods Full time

    Are you a skilled and experienced IT professional with at least 8 years of experience in IT role and 2 years in a senior IT role? - Are you looking for a challenging and rewarding career opportunity with the largest privately owned food service distributor in NZ? **The role**: - Work along with the head of IT to ensure the smooth operating of the IT...

  • Account Manager/estimator

    3 months ago

    Manukau City, New Zealand Access Partners in Property Full time

    What's the role? We have an exciting opportunity to join our Sales Team in Auckland! Your next role as an Account Manager/Estimator at Access, - Direct customer contact - Commercial and Public Sectors. - Business development of new customers. - Scoping, estimating, and quoting of your key accounts. - Collaboration with the implementation of sales...

  • Store Manager

    4 months ago

    Manukau City, New Zealand Butter Chicken House Full time

    We are looking for a Manager to excite and motivate a small team based in Auckland. We need someone who has strong customer skills, has experience in food industry, and has great enthusiasm and passion towards his work. As a Store Manager, you will be responsible for the overall growth, organization and management of the operations of the store and thus we...

  • Account Manager

    3 months ago

    Manukau City, New Zealand Access Partners in Property Full time

    **What's the role?**: We have an exciting opportunity to join our Sales Team in Auckland! Your next role as an Account Manager/Estimator at Access, will focus on: - Direct customer contact - Commercial and Public Sectors. - Business development of new customers. - Scoping, estimating, and quoting of your key accounts. - Collaboration with the...

  • Facilities Manager

    3 months ago

    Manukau City, New Zealand Cohesion Consulting Full time

    Rapidly growing, national organisation - Manage multi-site assets from your New Zealand location - Collaborative team culture with great career potential **The Business** Based on Auckland’s North Shore, this large business in the service sector is one of the key players in their market. Embarking on a rapid expansion strategy over the next five years and...

  • Account Manager

    4 months ago

    Manukau City, New Zealand Foodstuffs North Island Full time

    **Foodservice Account Manager** **About the role** We are looking for an Account Manager to join our dynamic sales team. Previous sales experience and self-motivation are a must. Along with a customer focused ‘can do’ attitude. Knowledge of the foodservice industry would be an added bonus. The role encompasses a varied customer base which will be a...

  • Sales Manager

    3 months ago

    Manukau City, New Zealand NZ Steel Full time

    Steltech is New Zealand’s leading supplier of welded structural steel solutions to the construction sector. For the past 35 years we have been focussed on providing New Zealand made, high quality steel solutions. With our head office located in Manukau and our manufacturing facility located in Takanini we focus our time and efforts in creating optimised...

  • Medical Centre Manager

    4 months ago

    Manukau City, New Zealand Green Cross Health Full time

    **Medical Centre Manager - The Doctors Ti Rakau** Join our team as a Medical Centre Centre Manager and drive success in healthcare management! - Rare Management Opportunity! - Exciting career growth opportunities and a supportive, dynamic work environment. - Access to training, discounts, and benefits; full-time position available. - No weekend work...

  • Warehouse and Logistics Manager

    3 months ago

    Manukau City, New Zealand TIMG NZ Full time

    **Join Us and Embark on an Exciting Journey with Our Dynamic Team!** **About Us**: We are TIMG, The Information Management Group, a Kiwi-owned leader in New Zealand's information management industry with over 40 years of experience. Our reputation for solving our customers' information problems—whether through secure management of physical records or...

  • Senior Account Manager

    4 months ago

    Manukau City, New Zealand Salt Recruitment Full time

    Calling all Packaging Powerhouses in Auckland! Are you a seasoned Senior Account Manager with a passion for packaging or manufacturing? Do you thrive on building long-lasting client relationships while sealing deals that make waves in the industry? If so, we want to hear more about you! Join our client’s dynamic company at the forefront of the...

  • Café Manager

    1 month ago

    Manukau City, New Zealand Zone Bowling Manukau Full time

    **Who is Zone Bowling?** Zone Bowling is an action-packed entertainment destination where guests come for the adventure and our team stay for the FUN. Zone Bowling is a part of The Entertainment & Education Group (TEEG) which is one of the world’s largest entertainment brands and includes our other brands Kingpin & Timezone. Across NZ & Australia we have...

Relationship Manager

4 months ago

Manukau, Auckland, New Zealand Auckland Council Full time
Full-time, permanent role based in the CBD, with region wide responsibility.

  • Use your empathy, problem solving abilities and alternative conflict resolution skills to resolve escalated customer issues.
  • An exciting opportunity to build and strengthen relationships between the Council and its customers.

He angitūtanga:
The opportunity


As the Customer Relationship Manager, you will work with customers, stakeholders, and senior managers from across the organisation to build and strengthen relationships.

You will resolve issues, gather customer feedback, identify current or potential service issues, problems, or risks, and ensure that agreed solutions are implemented to achieve the best outcome for both our customers and the council.


Since you will work collaboratively across council, agencies and communities, your excellent negotiation and/or mediation experience, personal resilience and sound understanding of Tangata Whenua will contribute to your success in the role.

Your appreciation of the work and functions of local government, including current and future business drivers and statutory requirements will be heavily put into practice.


Key Responsibilities:

  • Be aware of, and demonstrate, the principles of Our Charter. This sets out the expectations for conduct at Auckland Council.
  • Be aware of, and demonstrate, Our Behaviours in ways that are explicitly supportive of inclusivity and adaptability in every aspect of our work
  • Resolve in a timely and costeffective way issues raised by members of the public who are dissatisfied with Auckland Council's policy, procedures, employees, or services.
  • Ensure complaints are handled objectively, fairly, and professionally and in a way which strengthens public confidence.
  • Use complaints feedback to drive service improvements.
  • Ensure unreasonable complainant behaviour is addressed early and in accordance with council policy.
  • Provide informal case management to customers who may exhibit behaviour that is having an impact on council's ability to meet business requirements or is having a health and safety impact on staff.
  • Provide quality advice and recommendations to elected members, and executive and senior staff.

He kōrero mōu:
About you
To be successful in this role, you will display the following:

  • Direct experience dealing with difficult and challenging situations in a senior customer facing role.
  • An expert knowledge of customer support and creative problem solving.
  • Attention to detail, empathy, and resilience.
  • Experience in relationship management and leadership management.
  • Minimum tertiary diploma in a related field.
  • Knowledge and experience in customer service systems and practices.
  • Minimum of five (5) years proven experience in a similar role in customer relationship management.
  • Availability to work outside core business hours, such as weekends, may be required to meet customer needs.
Click here to access the Position description.

Ngā āhuatanga kei a mātou:
What we offer
In return, you will be part of a team of passionate professionals with strong tikanga (set of values). We offer training opportunities, career development and a flexible work environment with attention to a good work-life balance.

You will also have access to a range of fantastic Auckland Council benefits, and a range of other partnership discounts

Applications close:
Wednesday 29th of March 2023 at 11:59 pm.

  • Auckland Council strongly encourages our employees to be fully vaccinated._