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Senior Support Officer

3 months ago

Palmerston North, Manawatu-Wanganui, New Zealand Ministry of Education NZ Full time

Senior Support Officer:

Permanent

Palmerston North

Help shape the future of Education

  • He mea tārai e mātou te mātauranga kia rangatira ai, kia mana taurite ai ōna huanga._
We work to shape an education system that delivers equitable and excellent outcomes.


Our organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures.

While we work in different groups and on different things, we all strive every day to make the biggest difference we can for our ākonga in our education system.

Te Tāhuhu o te Mātauranga recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown.

We are committed to having Te Tiriti o Waitangi at the forefront of our work for and with Māori students, their whānau, hapū and iwi.


Mō tēnei tūranga - About this role


Reporting to the Business Support Manager and as part of the Business Support team, you will never have two days that are the same.


Use your exceptional administration and customer service skills to support the Te Mahau team to make a real difference in children and young people's lives.

Bring your positive and collaborative skills to enrich our Business Support team.

Bring your desire to learn and challenge the status quo to enhance our support services.

For more information on this position, please read through the attached job description.

We also offer:

- flexible working arrangements where everyone feels valued and supported
- a range of employee network groups
- an inclusive environment that encourages your personal cultural competency journey
- development and learning, including mentorship programmes and internal secondments
- wellness initiatives to support your overall health and wellbeing.

Mōhou ake - About you

To be successful in this role you will have:

  • excellent customer service skills and frontline experience
- previous administration experience
- a collaborative and positive team approach
- a professional telephone manner
- intermediate to advanced Microsoft suite skills
- proven time management skills
- attention to detail
- ability to work well under pressure
- flexibility and a desire to learn
- a positive can-do attitude
- a full New Zealand driver's licence.

Mātau rōpū ake - About our ministry, group, and team


At Te Tāhuhu o te Mātauranga, we work to provide services and support nationally, regionally and locally to the education sector, and in some cases, directly to ākonga and whanau.

To better deliver on this, we are currently undergoing an organisational design change. The transition phase to improve the way we deliver our purpose will be complete in 2023.

For additional information on the changes we are embarking on, please visit
here.

Kua rite koe mō tēnei mahi? - Are you ready to make a difference?
If this opportunity interests you, please submit your cover letter and CV by using the 'apply' button below.

In your cover letter we'd like to know about you, your values, your whakapapa or anything you'd like to share about your cultural identity.

We're keen to know your motivations, strengths, transferable skills, and the diverse perspectives you will bring to the role.

Applications close Sunday 19th March 2023

We want our people to feel valued for their unique qualities and have a sense of belonging. If you require assistance or adjustments to fully participate in the recruitment process, please let us know.