Director Digital Workplace Experience

1 week ago

Christchurch, Canterbury, New Zealand University of Canterbury Full time
Ratonga Matihiko I Digital Services
Located in Ōtautahi | Christchurch, Aotearoa | New Zealand

  • Fulltime 37.5 hours per week (1.0 FTE)
  • Continuing (permanent) position
  • Generous annual leave provisions and professional development opportunities
  • Kia hiwa rā, kia hiwa rā _He hiahia, he pūkenga nōu ki te mahi a te Director Digital Workplace Experience and Delivery? Nāia te pōwhiri nā Te Whare Wānanga o Waitaha kia tono mai i te tūranga nei._

Āu Mahi | What You Will Do

Mōu | Who You Are


You will hold a Bachelor's Degree in Commerce or related field (NZQA Level 7) and ideally a Prince2/MSP/LEAN practitioner qualification or equivalent.

You will have considerable, senior level experience in IT management or have worked closely with IT in a business change leadership role, including experience in programme, project or product management.


Key to your success will be your deep understanding and recent hands-on experience in a large organisation (preferably tertiary education) promoting and embedding new ways of Agile working, including the effective use of tools and techniques such as JIRA, Confluence, Kanban boards, scrums and daily stand-ups.


You will also have:

  • Solid understanding of core ITIL practices e.g. Incident, Change, Problem
  • Experience of leading an operational IT unit with multiple teams via several direct reports
  • Experience of outsourcing ICT services, and managing and integrating the delivery of services by outsourcers
  • Experience of delivering ICT services to a Service Level Agreement with an internal or external customer
  • Solid understanding of business needs and customer focus beyond the technical/technology aspects
  • Excellent communication, group presentation and interpersonal skills, as well as the ability to write and deliver succinct business proposals and plans
  • Financial literacy to forecast and manage team and departmental budgets and forecasting
  • Solid experience operating in M365 and particularly leveraging Teams, Sharepoint Online for collaboration.
  • Effective motivational, negotiation and dispute resolution skills
  • An ongoing commitment to own professional development, including keeping uptodate with relevant industry developments and appropriate training
  • Competency in te reo Māori me ōna tikanga is an advantage.

Mahi Ngātahi | Who You Will Work With
Building world-class digital capability is crucial to the University of Canterbury's ongoing success.

Digital strive to provide a dynamic foundation from which the University (UC) can explore new business models and ways of working.

Digital will transform how we work, behave, and the expectations of the communities we service.

Our Vision - Our Southern Cross - Digital at UC will be a strategic enabler to deliver relevant, distinctive, world-class learning, research and collaborative experiences to a global audience.

This is underpinned by an empowering workplace experience that enables our people to digitally embrace Whanaungatanga, Manaakitanga and Tiakitanga.

Ngā Painga o UC | Why UC
In 2023 UC is celebrating 150 years of accessible education. The past, the present and the future are intertwined. For more information on our 150th Anniversary visit us here.


Ngā Uara | Our Values of manaakitanga, whanaungatanga and tiakitanga guide our decisions and behaviour and provide a roadmap for how we do things at UC, affirming our commitment to pastoral care and support for our ākonga and staff.

They challenge and inspire us to be the best we can, and make UC a great place to work and study.

For more info on Ngā Uara | Our Values visit us here.


We are committed to accessible higher education, service to the community and the encouragement of talent without barriers of distance, wealth, class, gender or ethnicity.

The University explicitly aims to produce graduates and support staff who are engaged with their communities, empowered to act for good and determined to make a difference in the world.


The closing date for this position is: 4 August 2023 (midnight, NZ time)

Pēhea te tono mai | How You Apply
Applications for this position must be submitted via our careers website and should include a cover letter and resume.

You must have Aotearoa New Zealand or Australian citizenship/permanent residency to be considered for this role.

If you hold a valid work visa and are physically present in New Zealand then you may also be considered.


Job Details:

  • Reference #
Posted on
31 Jul 2023- Closes on

04 Aug :55- Location(s)

Christchurch- Expertise
Information Technology- Job level(s)
Management- Work type(s)
Continuing (Permanent) full-time

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