Head of Digital Customer Products

2 weeks ago

Christchurch, Canterbury, New Zealand Potentia Full time

Head of Digital Customer Products

Current state:

One of the most visible and widespread enterprise FMCG businesses nationally is evolving.

This 100% homegrown powerhouse is transforming themselves to further embrace a digital operating model and the productisation of their technology.

In turn, they will put the customer at the heart of what they do in this new digital world, bring additional value to them and in turn evolve themselves.


Why now:


A change of executive and the multi-year strategy approved, this business is fully committed to the new horizon of augmenting themselves through embracing digital.

Platforms and products initiatives are underway with capability building to fuel these initiatives happening in parallel. Here's where you come in.

Your role:

Lead the vision and product roadmap for the enterprise. Horizon-gaze, design and execute the product portfolio for the future.

Provide and enable customer-centred technology, through:

  • Product Portfolio Leadership: Champion contemporary thinking and behaviours for the product business, ideating and executing on current products and forecasting demand for future needs for customers
  • People Management & Leadership: Growth and management of your new team of people across product, development and implementation
  • Delivery Management: Delivery framework creation leading to tracking strategic / tactical milestones and orchestrate through your team leads and relationships with other parts of the business and vendors
  • Portfolio Governance: Own ROI and effective operational demands of the current and future product suite
  • Product strategy: Dream and define a rallying vision, garner insights and knowledge to build confidence in marriage of product thinking and technology
  • Commercial &

Financial Management:
Manage the budget for Product function, including forecasting, financial analysis & revenue generation

Your fit:

Digital Products champion and leader.

You'll enjoy the opportunity to manage cross-functional teams and collaborate with the leadership team to drive the change and adoption of new customer journeys in the business.

You will have embarked on these kinds of initiatives and changes before and have a few battle scars from a history in some form of product and technology operation.


If you enjoy leading and shaping the digital future, think and act strategically, drive, manage and build relationships and can think and act strategically we want to hear from you.


  • Julian Lambert Director of Customer

  • Head of Digital

    2 weeks ago

    Christchurch, Canterbury, New Zealand Sunstone Talent Full time

    IT & Telecomms Web / Multimedia Designer Canterbury Permanent / Full Time10/1/202- Do you love seeing great web solutions out in the wild helping users? Work in an upbeat culture on world class brands across NZ & Australia? Fun upbeat, culture with team events, Flexibility & 2 days WFHA stable company is looking for a head of digital & web development to...

  • Head of Service Experience

    2 weeks ago

    Christchurch, Canterbury, New Zealand University of Canterbury Full time

    Ratonga Matihiko | Digital ServicesLocated in Ōtautahi | Christchurch, Aotearoa | New Zealand Fulltime 37.5 hours per week (1.0 FTE) Continuing (permanent) position Generous annual leave provisions and professional development opportunities Kia hiwa rā, kia hiwa rā _He hiahia, he pūkenga nōu ki te mahi a te Head of Service Experience? Nāia te pōwhiri...

  • Head of Portfolio Management

    2 weeks ago

    Christchurch, Canterbury, New Zealand University of Canterbury Full time

    Ratonga Matihiko | Digital ServicesLocated in Ōtautahi | Christchurch, Aotearoa | New Zealand Fulltime 37.5 hours per week (1.0 FTE) Continuing (permanent) position Generous annual leave provisions and professional development opportunities Kia hiwa rā, kia hiwa rā_ He hiahia, he pūkenga nōu ki te mahi a te Head of Portfolio Management and Delivery?...

  • Head of Digital Marketing

    2 weeks ago

    Christchurch, Canterbury, New Zealand Sunstone Talent Full time

    Marketing / PR / Events Marketing Manager Canterbury Permanent / Full Time31/8/202- Do you enjoy working with modern digital marketing & automation tools? Lead from the front? Manage & grow a small team? Fun, friendly supportive team with good values & sustainable purposeAn interesting, scaling tech company is looking for a head of digital marketing who is...

  • Digital Product Owner

    2 weeks ago

    Christchurch, Canterbury, New Zealand Fulton Hogan Full time

    Job Posting End DateJune 1, 2023Job LocationChristchurchJob Description:The OpportunityAt Fulton Hogan, we're proud of our mobility journey to date, delivering enterprise apps that support our people to do good work.To help us support our continually growing suite of Digital apps, we're in search of a Digital Product Owner to join a growing team striving to...

  • Head of Planning

    2 weeks ago

    Christchurch, Canterbury, New Zealand Potentia Full time

    Head of Planning & GovernanceCurrent state:One of the most visible and widespread enterprise FMCG businesses nationally is evolving. This 100% homegrown powerhouse is transforming themselves to further embrace a digital operating model and the productisation of their technology. In turn, they will put the customer at the heart of what they do in this new...

  • Head of Architecture

    2 weeks ago

    Christchurch, Canterbury, New Zealand Potentia Full time

    Head of Strategy & ArchitectureCurrent state:One of the most visible and widespread enterprise FMCG businesses nationally is evolving. This 100% homegrown powerhouse is transforming themselves to further embrace a digital operating model and the productisation of their technology. In turn, they will put the customer at the heart of what they do in this new...

  • Head of Product Design and Implementation

    2 weeks ago

    Christchurch, Canterbury, New Zealand University of Canterbury Full time

    Tuihono UC | UC OnlineLocated in Ōtautahi | Christchurch, Aotearoa | New Zealand Fulltime 37.5 hours per week (1.0 FTE) Continuing (permanent) position Generous annual leave provisions and professional development opportunities Kia hiwa rā, kia hiwa rā_ He hiahia, he pūkenga nōu ki te mahi a te __Head of Product Design and Implementation (UC Online)__?...

  • Head of Digital Design

    2 weeks ago

    Christchurch, Canterbury, New Zealand Absolute IT Recruitment Specialists Full time

    Christchurch- Management, Leadership & Executive Competitive salary- Full Time- Permanent- 12 Feb 2023- Lead a multi-talented, market leading team Ongoing professional development opportunities Newly renovated office + 2 days WFHABOUT THE COMPANYOur client is a leader in the marketing and communications sector in New Zealand. Join their talented team in...

  • Senior Digital Marketer

    2 weeks ago

    Christchurch, Canterbury, New Zealand Sunstone Talent Full time

    Love learning? Enjoy digital marketing with technology products or services? Love writing engaging content & like using GA, Meta, SEO, CMSs? Fun, friendly, supportive team with good values & sustainable purposeAn interesting, scaling tech company is looking for a Senior Digital Marketer who can write great content, manage GA, paid social (Meta), work with...

  • Digital Asset Lifecycle Manager

    2 weeks ago

    Christchurch, Canterbury, New Zealand University of Canterbury Full time

    Rantonga Matihiko | Digital ServicesLocated in Ōtautahi | Christchurch, Aotearoa | New Zealand Fulltime 37.5 hours per week (1.0 FTE) Continuing (permanent) position Generous annual leave provisions and professional development opportunities Kia hiwa rā, kia hiwa rā _He hiahia, he pūkenga nōu ki te mahi a te _Digital Asset Lifecycle Manager_? Nāia te...

  • Product Grading Coordinator

    2 weeks ago

    Christchurch, Canterbury, New Zealand Westland Milk Products Full time

    Born the beautifully raw West Coast of New Zealand's South Island, Westland Milk Products has an excellent international reputation that embodies the West Coast spirit in all that it does. It's taken some good old-fashioned hard work to get where we are, and our committed team is a huge part of our ongoing success. We process over 700 million litres of milk...

  • Digital Marketing Manager

    2 weeks ago

    Christchurch, Canterbury, New Zealand Madison Recruitment Full time

    About us:Selwyn is one of the fastest-growing districts in New Zealand. We have a fantastic quality of life, great communities, and a thriving economy. Our Council works actively with residents to provide the services and facilities that help our communities to thrive and grow.Our head office is based in Rolleston (only 25km from Christchurch), which offers...

  • Digital Resource Developer

    2 weeks ago

    Christchurch, Canterbury, New Zealand Tait Full time

    We have an exciting opportunity in our Christchurch head office for a Digital Resource Developer to join our Training Services team on a permanent basis.About the RoleIn this role, you will be responsible for creating and maintaining high quality digital learning resources for internal and external stakeholders. You will be working within the training...

  • Head of Web Development

    2 weeks ago

    Christchurch, Canterbury, New Zealand 84 recruitment Full time

    A Christchurch based Agency is looking to secure a new Head of Web Development & UX to manage a growing high performing team. You will be passionate about Web Development and Design, leading your team with an energetic approach and keeping them driven and focused at all times.You will have technical oversight and leadership, getting involved with the design...

  • Digital Coordinator

    2 weeks ago

    Christchurch, Canterbury, New Zealand Ballantynes Full time

    Company DescriptionAt Ballantynes, everything we do is about delivering an exceptional customer experience. That's why our people are everything to us It's our people and the magic they perform, that brings those exceptional customer experiences to life.You will have outstanding creative and organisational skills able to write, design and target engaging...

  • Director Digital Workplace Experience

    2 weeks ago

    Christchurch, Canterbury, New Zealand University of Canterbury Full time

    Ratonga Matihiko I Digital ServicesLocated in Ōtautahi | Christchurch, Aotearoa | New Zealand Fulltime 37.5 hours per week (1.0 FTE) Continuing (permanent) position Generous annual leave provisions and professional development opportunities Kia hiwa rā, kia hiwa rā _He hiahia, he pūkenga nōu ki te mahi a te Director Digital Workplace Experience and...

  • Digital Marketing Specialist

    2 weeks ago

    Christchurch, Canterbury, New Zealand University of Canterbury Full time

    Te Rōpū Pāpori | EngagementLocated in Ōtautahi | Christchurch, Aotearoa | New Zealand Fulltime at 37.5 hours per week (1.0 FTE) Continuing (i.e. permanent) positionKia hiwa rā, kia hiwa rāHe hiahia, he pūkenga nōu ki te mahi a te Digital Marketing Specialist. Nāia te pōwhiri nā Te Whare Wānanga o Waitaha kia tono mai i te tūranga nei.Āu Mahi |...

  • Head of Platforms

    2 weeks ago

    Christchurch, Canterbury, New Zealand Potentia Full time

    Current state:One of the most visible and widespread enterprise FMCG businesses nationally is evolving. This 100% homegrown powerhouse is transforming themselves to further embrace a digital operating model and the productization of their technology. In turn, they will put the customer at the heart of what they do in this new digital world, bring additional...

  • Head of Department

    2 weeks ago

    Christchurch, Canterbury, New Zealand Mitre 10 Full time

    Head of Department - Christchurch, New Zealand - Mitre 10MEGA Hornby is a family-owned Christchurch business, with a vision to provide outstanding customer service, great quality products and the best value and expertise to enable our customers to have a great experience.The Head of Department role is a key role within our store, requiring an experienced,...