Customer Service Administrator

2 weeks ago


Wellington, Wellington, New Zealand 212 Recruitment Full time

We are pleased to be recruiting for an experienced Customer Service Administrator to join our well established client's team on a permanent basis.

The main objective of the role is to provide sales and office administration as well as ensuring excellent customer service standards are met.

Key responsibilities include:

  • Maintaining customer databases ensuring information is kept relevant and up to date
  • Raising sales orders, invoices, credit notes, despatch documentation
  • Book in deliveries with customers via our clients own transport as well as 3rd party hauliers
  • Perform credit control duties including processing trade credit account applications, doing credit searches, requesting payments, restricting orders and legal enforcement where necessary
  • Allocating payments to sales/purchase ledgers
  • Handling incoming and outgoing calls
  • Provide customers with product information (product training will be provided)
  • Assist with consumable purchases such as stationery, cleaning supplies etc

Required skills & experience:

  • Previous experience within a busy office/admin/customer service environment.
  • Strong computer skills, including MS office and online portals.

Working hours (39 hours per week) :

  • Monday to Thursday 08:30-17:00
  • Friday 08:30-16:00

An immediate start is available for the successful Customer Service Administrator.

We currently have 6,115 live graduate jobs and we're adding more all the time.

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