Customer Service

2 weeks ago


Wellington, Wellington, New Zealand Pact Group Full time

Stowers are New Zealand's containment specialists, delivering materials handling, storage, packaging, and distribution solutions to industrial, commercial, horticultural, and agricultural customers throughout the country.

Stowers offers the largest range of containment solutions and materials handling available. We represent most major plastic manufacturers in New Zealand, together with many international suppliers.

About the Role
This is an excellent opportunity for an energised Customer Service Sales Superstar to join our team. Reporting to the National Customer Service Lead, you will be responsible for delivering day-to-day care of our customers. You can expect the support of a tight knit national team who will help you get the job done. We're known for our can-do, will-do culture and fun-loving attitudes.

Key Responsibilities:

  • Achieving monthly sales targets as part of a National Customer Service team. In return, we offer a competitive bonus structure that sits alongside your base salary.
  • Manage daily interactions with our customers and ensure that their needs are met in a timely and professional manner.
  • Sales administration tasks including the processing of sales orders, quotations, and provide effective aftersales and outbound support to our customer base.
  • Manage the Wellington Showroom. Updating and refreshing promotional displays, merchandising, general upkeep.
  • We have a large customer base, and you will enjoy getting to know your regular customers and growing your local portfolio.
  • Stay up to date on product knowledge. Utilise the resources provided to recommend solutions to our customers.
  • No Weekends or Stat days Monday
  • Friday only. Hours 8am 4.30pm
  • We offer a positive and supportive culture. Be a part of a small, dynamic team
  • Grow your career. Genuine development opportunities available.

What you will need to succeed:

  • Previous experience in a fast-paced customer service role/hospitality.
  • Strong computer skills in the Microsoft Office Suite
  • Strong communication skills
  • Experience with SAP or similar software systems is advantageous but not essential

The following attributes are essential for the right person:

  • Great phone etiquette
  • Enjoys connecting with people
  • Ability to prioritise
  • Works well under pressure
  • Can work through an issue to a conclusion and utilise the right people for assistance.
  • An absolute team player

Our Benefits
We like to give back to those who contribute so much to the success of our business.

Join Stowers a division of Pact Group and you will have access to benefits such as:

  • Competitive salary and bonus structure.
  • Free onsite car parking.
  • Staff discount on all products.
  • Discounted health insurance premiums through Southern Cross.
  • Free annual flu vax.
  • Employee Assistance Program (EAP
  • RAISE) free confidential and independent counselling service available to you.
  • MyLearning programs to boost your individual development, including leadership courses, online learning modules and access to Blinkist audio books.
  • Career opportunities within Stowers and across our Pact Group organisation.

  • Customer Services

    2 weeks ago


    Wellington, Wellington, New Zealand Automotive Employment NZ Ltd. Full time

    Job reference Senior role offering generous salary, company vehicle, laptop, and phone Dealership or process driven Customer Service Executive with people management skills looking for a new challenge Work both strategically and hands-on, reporting to the Managing Director to develop and grow business About the company and role AA is one of the most...

  • Customer Service

    2 weeks ago


    Wellington, Wellington, New Zealand MTF Finance Full time

    Do you like engaging with and helping people? Is creating an excellent customer service experience high up on your list? Have you got a great sense of humour and like to have fun at work while doing the hard stuff?If you answered 'Yes', our award-winning team at MTF Finance Thorndon would love to hear from you.At MTF Finance, our mission is to help New...

  • Customer Services

    2 weeks ago


    Wellington, Wellington, New Zealand Avis Budget Group Full time

    We are on the hunt for top-notch Rental Operations Agents to join our team. These entry level positions could be the first step in your career- Full-time (40-hours per week) and casual position available- Wellington Airport based- Entry level with training provided- Supportive, friendly, and caring culture- Big international company with opportunity to move...

  • Customer Services

    2 weeks ago


    Wellington, Wellington, New Zealand Avis Budget Group Full time

    Based at our offices in Wellington CBD, we have a part-time position working 15-hours per week available working as what we call a Rental Operations Agent. This position will require you to work on a parttime (15 hours per week) basis, working weekends Saturday and Sunday from 8 am 4 pm each day. _- Weekend work part-time (15-hours) position available-...

  • Customer Services

    2 weeks ago


    Wellington, Wellington, New Zealand Cultivate Full time

    Temporary role for approx. 2 months - Great organisation for the CV Once fully trained work 12 day in office, the rest from home Wellington central easy via public transportAre you a problem-solving dynamo with a knack for handling customer inquiries, especially in payment-related situations? We're seeking a proactive and adaptable Temporary Customer Care...

  • Customer Service

    2 weeks ago


    Wellington, Wellington, New Zealand Mrs Higgins Cookies Full time

    Mrs. Higgins Cookie store here in Wellington CBD is looking for a part-time staff hours per week) having passion for customer service and keen to learn.Barista skills would be highly preferred and advantages - we will train you to bake cookies and more :)Responsibilities:The staff is responsible for the following but not limited to:Serving customers Cookies...

  • Customer Service

    2 weeks ago


    Wellington, Wellington, New Zealand Mrs Higgins Cookies Full time

    Mrs. Higgins Cookie store here in Wellington CBD is looking for a part-time staff hours per week) having passion for customer service and keen to learn.Barista skills would be highly preferred and advantages - we will train you to bake awesome cookies and more :)Responsibilities: The staff is responsible for the following but not limited to:Serving customers...

  • Customer Service

    2 weeks ago


    Wellington, Wellington, New Zealand Mrs Higgins Cookies Full time

    Mrs. Higgins Cookie store here in Wellington CBD is looking for a part-time staff hours per week) having passion for customer service and keen to learn.Barista skills would be highly preferred and advantages - we will train you to bake awesome cookies and more :)Responsibilities: The staff is responsible for the following but not limited to:Serving customers...

  • Customer Service

    2 weeks ago


    Wellington, Wellington, New Zealand Programmed Full time

    Would you like to work with and lead a successful team and make an impact in the community? Fixed Term Assignment with theElectoral Commission: 3rd of July rd of November 202- Upper Hutt location The purpose of this role is to lead a team working on an exciting campaign preparing for this year's General Election. This is a fixed-term role with the Electoral...


  • Wellington, Wellington, New Zealand Chandler Macleod Full time

    We are currently seeking highly motivated and enthusiastic Customer Service Advisors to join our team. As a Customer Service Advisor, you will be responsible for providing excellent customer service and support to our clients. You will act as the first point of contact for customers and will be responsible for answering their queries, resolving issues and...


  • Wellington, Wellington, New Zealand Rentokil Initial Full time

    Part-time hours - 24 hours (3 days) a week:Do you have passion and energy and a positive attitude:- Exciting opportunity to join a market leader and global organisation:Work with an experienced and collaborative teamWe are looking for an Customer Service Representative to join our team and deliver fantastic customer service in our branch in Wellington If you...


  • Wellington, Wellington, New Zealand Toyota Full time

    As the face of our Service department, this exciting role revolves around our after sales operations and administration. We're looking for an individual with confidence in customer interaction, and a passion for customer service and hospitality. Customers and customer interactions are the most important part of our business, and you would be at the forefront...


  • Wellington, Wellington, New Zealand Datacom Full time

    Our purposeDatacom Connect brings together in-depth business knowledge and innovation to design rapidly deployable smart solutions to enable the 'connected customer'. With three focus areas; Customer Experience Operations, Customer Experience Platforms and Customer Experience Automation, we take care of a bunch of companies and services to ensure the most...


  • Wellington, Wellington, New Zealand Rentokil Initial Full time

    We are looking for a Customer Service Representative to join our team and deliver fantastic customer service in our branch in Wellington If you love customer service as a telephone-based role and supporting a varied set of customers, this could be the ideal role for you. This is a permanent full-time role based out of our branch in Wellington.Your role will...


  • Wellington, Wellington, New Zealand Suncorp Group Full time

    Are you ready to Chase the Sun by pursuing a career with Suncorp New Zealand? As part of one of Australia's and New Zealand's leading financial services groups, you'll help us live our purpose every day - to build futures and protect what matters - for our customers, our communities and each other. And you'll be supported to grow your own future further too,...


  • Wellington, Wellington, New Zealand Suncorp Group Full time

    Are you ready to Chase the Sun by pursuing a career with Suncorp New Zealand? As part of one of Australia's and New Zealand's leading financial services groups, you'll help us live our purpose every day - to build futures and protect what matters - for our customers, our communities and each other. And you'll be supported to grow your own future further too,...


  • Wellington, Wellington, New Zealand Suncorp Group Full time

    Are you ready to Chase the Sun by pursuing a career with Suncorp New Zealand? As part of one of Australia's and New Zealand's leading financial services groups, you'll help us live our purpose every day - to build futures and protect what matters - for our customers, our communities and each other. And you'll be supported to grow your own future further too,...


  • Wellington, Wellington, New Zealand ASB Bank Full time

    ASB Advice Centres (Branch Banking)Customer Service Officer - 12-month Fixed TermHere at ASB the Customer is at the heart of everything we do. Our Advice Centres are currently going through an exciting period of transformation to ensure we continue to deliver innovative, personalised and convenient solutions for our customers.Te tūranga | The role:We have...

  • Customer Service Rep

    2 weeks ago


    Wellington, Wellington, New Zealand Remarkable People Limited Full time

    Positive work environment Permanent, full time employment Free onstreet parkingAre you a customer service superstar? Do you love having quality conversations with customers over a variety of products?Our client is seeking a customer service representative with experience using SAP.This client is a building performance solutions company with a small and...


  • Wellington, Wellington, New Zealand Randstad Full time

    The Company:Our client leads the way in global payment solutions, supporting customers across Australia and New Zealand. This dynamic team is on the lookout for customer service representatives with strong communication skills, an innate ability to build rapport and hunger for problem solving. Surrounded by a supportive team and with ongoing training, you...