Diagnostics Product Support

2 weeks ago

Hamilton, Waikato, New Zealand Livestock Improvement Corporation Full time

At a glance:

Ref: 45388 | Hamilton (Riverlea Road) |
Administration, Data Entry & Documentation, Receptionist, Animal Health, Contact Centre/Customer Service Representative | Entry, Graduate, Experienced |
Fixed term | Diagnostics Product Support
:
At LIC, we're proudly NZ's leading Agri-tech and dairy herd improvement cooperative. We've been improving the dairy industry for over 100 years with our innovative farming solutions. Today we provide industry-leading genetics and technology products, empowering dairy farmers to create more sustainable and profitable farms. Key to our success is our talented and passionate team, and that's where you come in


In this role you'll join our Biological Systems group, who are responsible for the development and delivery of our core biological (animal) products and services to our customers.


About the Role
We have a fantastic opportunity to join our Diagnostics Product Support team on a 9-month fixed-term contract. The Diagnostics Product Support team are the central hub of the Diagnostics DNA and Animal Health laboratories. With our combined knowledge and exceptional communication skills, we provide outstanding support to both internal and external customers.

About You


To thrive in this role it would be great if you have either a farming background or some experience in customer service, with excellent communication and problem-solving skills.


You'll will also need:

  • To be a team player with a positive, cando attitude.
  • Excellent interpersonal skills and the ability to build rapport.
  • Proactive, selfmotivated and able to work autonomously at times.
  • Able to identify customer initial and additional needs and take appropriate action to satisfy customer requests.
  • Be able to think outside the square with strong attention to detail and analytical skills.
  • Have good confidence on the telephone.
  • Great computer skills, having SAP experience is an advantage.
  • Ideally but not essential, either Dairy farm experience and or LIC experience
The role provides the opportunity to join a progressive and forward-thinking organisation, at the cutting edge of agri-tech.


If you're after a rewarding and social role that offers variety and great experiences then look no further, you've found it.

At LIC we are leading the way and we would love to welcome you to the team.

How to Apply
Job code: 45388

Advertising closing: 31 August 2023

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