Senior Complaint Officer

A newly created Senior Complaints Advisor role with a focus to asses complaints and ensure that they achieve efficient and timely outcomes using a risk based lens.Overview of the Company:A small and fast growing government organisation that protects the safety of members of the public by ensuring that when social workers come onto the register, they are...

Investigator - Complaints ResolutionWellington based - Permanent and fixed term positionsJoin our friendly, supportive and highly-committed Wellington team In this role, you can make a real impact. Meaningful work to ensure good conduct of public sector agencies. Bring your experience of handling complaints, dispute resolution, or investigations. An...

Mō te Tari o te Kaitiaki Mana Tangata - About the OmbudsmanThe Chief Ombudsman works with his staff to help New Zealanders in their dealings with government agencies. The focus is on handling complaints against government agencies, undertaking investigations and inspections, and encouraging good administration. The Chief Ombudsman is independent and...

Investigator - Complaints Resolution Group Meaningful work to ensure good conduct of public sector agencies Bring your experience of handling complaints, dispute resolution or investigative work Permanent and fixed term opportunities in our Wellington and Auckland OfficesMō te Tari o te Kaitiaki Mana Tangata - About the OmbudsmanThe Chief Ombudsman works...

Summerset is one of NZ's fastest growing companies and the third largest retirement village operator in the country. We design, build and operate retirement villages right across New Zealand. We are proud of our dynamic work environment and an equally diverse workforce.Our reputation is built on the experience of our residents. Addressing concerns promptly...

Bring your knowledge of Mātauranga Māori Contribute towards a crucial area of work Two roles; 1 x permanent and 1 x fixed term (12 months)Mō te Tari o te Kaitiaki Mana Tangata - About the OmbudsmanThe Chief Ombudsman works with his staff to help people in their dealings with government agencies. The focus is on handling complaints against government...

Early Assistance Officer - Law GraduateWe are seeking a motivated Law graduate who is eager to kickstart their career in the legal field. As an Early Assistance Officer, you will play a crucial role in handling initial enquiries and complaints from consumers, while providing essential support to Case Managers. This is an excellent opportunity for a recent...

New team focused primarily on capability building and proactive release Use your previous OIA and proactive release experience to build greater ease and efficiency into systems and processes, building trust and confidence Salary midpoint of $77,333 (Advisor) $102,204 (Senior), actual salary dependent on your experienceKo wai mātou - About UsAt Manatū...

Are you skilled at providing policy and practice advice to a range of audiences? Do you enjoy working on matters of significant public interest? We are looking for three permanent Senior Advisors to join our Strategic Advice team.Mō te Tari o te Kaitiaki Mana Tangata - About the OmbudsmanThe Chief Ombudsman works with his staff to help New Zealanders in...

Job Title: Senior Advisor Customer Resolutions and EnquiriesRole type: Full-time fixed term until the end of January, 2024Location: WellingtonSalary range: $92,073 to $108,321 depending on skills and experienceKōrero mō te Tūranga - About the RoleThe Ministry for Primary Industries has a great opportunity for an exceptional customer care expert to become...

Senior Corrections Officers Rimutaka PrisonKotahi anō te kaupapa, ko te oranga o te iwi' - 'There is only one purpose to our work: the wellness and wellbeing of our people.Nau mai, Haere mai.Have you got what it takes to be an inspiring and supportive leader in Ara Poutama Aotearoa? Do your values align with ours? Do you consider yourself to be an agile and...

About usThe Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and...

Senior Currency Officer Te tūranga - The role We currently have an opportunity within the Money and Cash group here at Te Pūtea Matua based in our Wellington office. The work that the Money and Cash department contributes to is critical to our continued focus on operational excellence and integrity and leads both the thinking and the doing across issues...

Senior Adviser Legal and Policy - Operations 12month fixed term position or secondment Bring your criminal legal expertise to this impactful role Wellington based office regular time in the office is required Small friendly team with a supportive and inclusive organisational cultureThe IPCA is an Independent Crown Entity established by the IPCA Act. The...

Full time role Auckland or Wellington based Fun, friendly and supportive team and environmentKo wai tātou | Who we areThe Health and Disability Commissioner promotes and protects the rights of health and disability services consumers and facilitates the fair and efficient resolution of complaints relating to infringements of those rights.Mō tēnei tūranga...

SENIOR SECURITY OFFICERTe Papa stands proud as an iconic national building housing the treasures of the nation and is a vibrant destination for both national and international visitors. Biculturalism is a founding philosophy and practice of Te Papa designed to explore the contribution of Māori language and culture to the life, culture and activities of the...

Rōia Matua | Senior Legal Counsel Permanent, full time5 years + PQE Experience in undertaking and managing litigation Wellington basedKo wai tātou | Who we areThe purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate the fair and efficient resolution of...

Critical support role for our inspectors Use your exceptional coordination skills and eye for detail A range of benefits on offerMō te Tari o te Kaitiaki Mana Tangata - About the Office of the OmbudsmanAs an independent Officer of Parliament, the Chief Ombudsman works to ensure people are treated fairly by handling complaints against government agencies and...

Senior Business Liaison Officer, Operations and LogisticsThe New Zealand Qualifications Authority is seeking a Senior Business Liaison Officer to join the Operations and Logistics (OAL) business unit in Assessment Division.Whakatairangatia ngā kete o te mātauranga ki te ao mārama E te tai whakarunga, e te tai whakararo - nau piki mai, nau kake mai ki te...

Two exciting opportunities to join DPMC's Ministerial Services team.Permanent full time position and one Fixed term to 30 June 2025.We are looking for a permanent Senior Advisor to join the existing Ministerial Services team at DPMC. This role will work across all workflows (OIA, WPQ, Correspondence, Ombudsman complaints) and across DPMC's business groups....