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Client Services Coordinator
2 weeks ago
Our client services team work collaboratively with all team members and clients to provide coordination and administration support throughout the client's journey with MGI+MORE. We make sure that our clients get the best service with every interaction and that work transitions effectively and efficiently through the job cycle, from engagement to completion and beyond
You will be juggling multiple activities and priorities including:
- Working closely with our managers to complete jobs for clients
- Liaising with clients to gather required information
- Following up on actions required
- Monitoring target dates and deadlines
- Providing support and guidance to the team
About you
We want someone who has outstanding organisational and time management skills. As you will be a key point of contact, you need to have great communication skills, whether in person, on the phone or in writing – you can clearly pass on details, explain requirements, set expectations, and get results.
You also need to...
- Have had experience in an administrative role
- Prove you have experience following complex processes
- Have exceptional communication skills - verbal and written
- Experience with project, contracts or workflow administration
- Have the capability to manage a process from end to end
- Have the confidence to develop relationships and build rapport with the team, clients, and business partners
- Be flexible and agile; able to adapt to a changing environment and switch between priorities
- Be a quick learner, tech savvy, and enjoy the idea of a challenge
Full training in Xero, Karbon, and the other systems we use will be provided.
About us
MGI+MORE was founded by the joining of two established advisory and accountancy firms based in Auckland. MGI Auckland and +MORE Auckland joined forces to combine our depth of knowledge and extensive capability to continue to meet the evolving needs of ambitious business owners and investors. Our MGI+MORE team is made up of experienced and commercially rounded people who truly care about creating better outcomes for our clients. MGI+MORE clients are supported on their journey, every step if the way.
We stand behind the values we've created for our business
- Together - we thrive as a team
- Impact - lead, own and influence
- Agility - adaptable and flexible
- Improve - remain curious
- Enjoy - balance, fun and fulfilment
What we can offer
- Competitive remuneration and benefits
- Modern and vibrant company culture
- Long term job security, opportunities to learn, and develop your career
- Supportive managers and a collaborative team environment
Does this sound like an interesting opportunity? Apply online to be considered and find out more.
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