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Field Service Engineer Ic

2 months ago

Manukau, Auckland, New Zealand Getinge Full time


Based in Auckland, we are currently seeking a motivated and passionate
Field Service Engineer - Infection Control to join our Service Team.

You will be responsible for conducting Preventative and Reactive Maintenance for Getinge equipment based at our customer sites, creating and maintaining strong relationships with our customers, and supporting other Getinge Field Service Engineers as necessary.

You will be managing the greater Auckland territory with metro and regional travel required around the North Island. This is not limited to travel across NZ when needed.

In this role you will be responsible for:

  • Building strong relationships with Getinge Customers through effective customer service and interpersonal skills;
  • Conducting Preventative and Reactive Maintenance for Getinge equipment based at our customer sites;
  • Supporting installations of Getinge capital equipment;
  • Troubleshooting issues which present occasionally in equipment, and ensure that the product is returned to a fully functional level enabling the customer to continue their business operations;
  • Liaise with the Getinge Service Coordination team prior to attending customer sites; ensuring that you are effectively prepared to resolve the customer's issues;
  • Completing Service Documentation within a mobile device

Working at Getinge offers you:

  • Opportunity be part of a leading respected global MedTech company delivering excellence in quality healthcare solutions


 Ongoing development
  • Help you be the best you can be by investing in your professional development
  • To be part of a fantastic team culture let's celebrate your successes
  • To provide the flexibility you need to do your best work and support your holistic wellbeing be part of a progressive network
  • Career growth global & local opportunities (presence in 38 countries)


 Compensation & benefits
  • Paid parental leave & competitive salary packages, birthday leave, 2 wellbeing days and volunteer day leave

Skills and Experience:

  • Previous experience as a Field Service Engineer or Technician, ideally in the MedTech sector
  • A proven track record of going above and beyond for others;
  • Excellent interpersonal skills and a customer service orientation
  • Are able to work under pressure to tight deadlines;
  • Really strong communication skills;
  • An ability to work as part of a team;
  • You will be required to have practicing Electrician license or have a EST license
  • A mechanical aptitude;
  • A valid Driver's Licence


This is a role that requires you to be physically active, on the road, and in control of your own patch of the business.


Getinge is on an exciting transformation journey constantly looking for new ways to innovate together with our customers to meet the healthcare challenges of the future.

We are committed to diversity, equity and inclusion and to sustainability with a goal to be CO2 neutral by 2025.

We believe in giving our employees the flexibility they need and make every effort to foster a learning culture that supports their personal development and creativity.

Our passionate people hold our brand promise 'Passion for Life' close to heart.

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