Support Assistant

1 week ago


Manukau City, New Zealand Service Foods Full time

Do you enjoy a fast paced environment?
- Lover of food and hospitality?
- Customer centric?

We are wanting to give our customers exceptional service, to stand out from the crowd and give them a memorable experience that we can be proud of.

So, do you have experience in customer service? Love solving customer problems and getting great outcomes? Enjoy the finer points of a good spreadsheet? Have that attention to detail personality, forward thinking of what is needed next?

We can teach most things, but that amazing attitude of yours is what we really want

We are all about the service, and creating an amazing team environment.

Come and join one of NZ Largest and Fastest growing Family owned Foodservice companies and be part of an amazing team

We can offer you a competitive pay package, ongoing professional training and development opportunities, career progression support, discounted staff purchase scheme, flexible working arrangements etc.

**Some of the key responsibilities of the role**:

- Provide timely and accurate pricing quotes
- Assist the sales team in the field with sales related information
- Communicate with suppliers to ensure that the sales team have sufficient samples, product information and promotional materials and price points.
- Set up and administer accounts on the Service Foods e-commerce website
- Development and maintenance of customer data base and sales reports

**Days & hours of work**:
Monday
- Friday (alternative Saturday’s)

You will have 1-3 years of experience in customer service/sales environment. You would also have excellent interpersonal skills and the ability to remain calm under pressure.

You would also have:

- Strong computer skills, very functional technical ability
- Relationship focused (internal & external) and action orientated
- Positive, can-do, problem solving attitude
- Effective time management and planning
- Priority setting and problem solving
- Creativity, active listening skills and patience
- Competent in the Microsoft Office suite particularly Excel

**About the Company**:
Service Foods is New Zealand’s largest privately family-owned and operated food service distribution businesses. The company has grown from humble beginnings in Christchurch to now operate over 200 refrigerated trucks, 16 distribution centres covering over 20 acres spread throughout the country, servicing 10,000+ clients supported by over 700 team members.
- To be considered for this role, you must be a New Zealand Citizen, resident visa holder or already have a valid visa that allows you to live and work in New Zealand_.


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