Customer Experience Manager

2 weeks ago


Wellington, Wellington, New Zealand Metro Performance Glass Full time

Metro Performance Glass is New Zealand's leading supplier of glass to the Commercial and Residential building industry; we pride ourselves on our commitment to quality and service, focusing on our customers' needs and our ability to lead the market.
When it comes to focusing on our customers needs and our ability to lead the market, we need a Customer Experience Manager at our branch in Grenada North to lead our Customer experience team

This is where You come in


We're not going to lie, this will be a tough gig The systems and processes we currently have, will need a make over and some fine tuning.

Our small but experienced team need an inspiring leader to set the standards around delivering the best customer service possible to our customers.


You will also be responsible for managing timely and accurate order entry, cross training and development of staff, and working to manage orders effectively between the operational business and our customer expectations.


So Who Are you?


A natural leader who is passionate and loves growing and managing a team - strong people skills is one of your strengths along with great time management and methodical, process driven skills.

You have the ability to interact with excellence, with a wide variety of people and you're able to stay as cool as a cucumber when the pressure is on.


So what's in it for You?

Job Details:

  • Reference #
  • 1382 Posted on
  • 09 Feb 202 Closes on
  • 15 Mar :00
  • Location(s)
  • Wellington
  • Expertise
  • Administration, Customer Service
  • Job level(s)
  • Experienced
  • Work type(s)
  • Permanent fulltime


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