Booking Coordinator Burwood Hospital

2 weeks ago

Christchurch, Canterbury, New Zealand Te Whatu Ora - Health New Zealand Waitaha Canterbury Full time

This role is responsible for coordinating and then processing referrals and supporting triage for all of the elective orthopaedic surgical patient referrals that are received.


  • The role is a permanent 1 FTE (40 hrs a week) position with the Orthopaedic Department, this role is based at Burwood Hospital
  • You must have the ability to effectively communicate with the Orthopaedic Triage team, patients and members of the wider multidisciplinary team.


Are you passionate about healthcare and ensuring patients receive timely and efficient treatment? Te Whatu Ora Health NZ Waitaha Canterbury is seeking a dedicated Booking and Front of House Coordinator to join our team.

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 4 /Profile 4

For further information about the administration and clerical pay equity settlement please follow the link below:
Administration and Clerical Pay Equity - Te Whatu Ora - Health New Zealand

Mō te tūnga | About the role


Orthopaedics is a busy service that provides both acute and planned elective orthopaedic surgery to the population of Canterbury and the wider region.

This role is based at Burwood Hospital and as the only referrals co-ordinator in the service you are critical to the service delivery and making sure referrals are processed and triaged in a timely manner.

As a key member of the Orthopaedic administration team, you will be responsible for:

  • Coordination of all referrals, electronic and paper that the department receives.
  • Inpatient Waiting List Maintenance
  • Coordinating the triaging of referrals
  • Some typing of correspondence.
  • Liaising with patients, surgeons, GP s and the wider Orthopaedic team.

Ngā pūkenga me ngā wheako | Skills and experience

Your skills will include:

Essential:

  • Essential Typing skills (typing speed of WPM)
  • Intermediate Microsoft Office Skills (Word, Outlook, Excel)
  • Excellent customer service skills
  • Attention to detail
  • Ability to work under pressure
  • Excellent organisational, time management and problemsolving skills

Desired:

  • Broad administrative experience in a healthrelated field
  • Knowledge of medical terminology
  • Familiarity with the public hospital system (including the patient management system)
  • Awareness of people of differing cultural backgrounds.

Mō mātou | About Us

  • Ko ngā tāngata, te mātua mahi_ _Putting people at the heart of all we do _


We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the forefront of all our conversations.

We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community.

The culture at Te Whatu Ora [Health NZ] Waitaha Canterbury, is driven by our
ā Mātou Uara (Our Value:

-
s):

  • Care and respect for others
  • Manaaki me te whakaute i te tangata.
  • Integrity in all we do
  • Hāpai i ā mātou mahi katoa i runga i te pono.


 Responsibility for outcomes
  • Te Takohanga i ngā hua

Ngā
hua | Benefits of working at Te Whatu Ora [Health NZ]


When you work at the Te Whatu Ora [Health NZ], you are part of a wider whānau that will support you along your journey.

We offer great coaching, mentoring and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants and businesses. At Te Whatu Ora [Health NZ], you are part of something greater than yourself and encouraged to be your unique self

We have a range of clinical and non-clinical roles at Te Whatu Ora [Health NZ] Waitaha Canterbury, there could be a place for you

Please visit our careers website for other roles and find your ideal fit within the Te Whatu Ora [Health NZ] Waitaha Canterbury

**Nau mai, haere mai, tauti mai

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